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Arapahoe Hyundai
Centennial, CO
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Great service. Stopped in on my way to work and they took care of the.problem. Big thanks to everyone for your help in getting this resolved so quickly. care of the.problem. Big thanks to everyone for your help in getting this resolved so quickly. More
I have a genesis and was promised to never need to even go to the dealership. I popped a tire on the highway one night , and called the dealership the next day. I had to talk to 3 different people because go to the dealership. I popped a tire on the highway one night , and called the dealership the next day. I had to talk to 3 different people because no one has access to all info needed. After everything they said that for whatever reason I didn't qualify for valet service. They also couldn't schedule an appointment and I'd have to come in in open hours. I took my car in and after trying to upsell me even though I had the warranty I was told I had to wait 5 days for the tire to be shipped to the warehouse. They didn't offer me a loaner vehicle or any other help other to than "bring the car back when we call you'. I had to drive on a spare tire for 5 days on my supposedly premium vehicle without a word or concern from the dealership. I also mentioned a weird noise I was hearing and they told me they didn't have time to look at it. I've never had such a bad experience at a luxury car dealership. More
Great experience overall. Seth was really helpful. He gave us all the time to pick the right vehicle and was always around to answer questions. gave us all the time to pick the right vehicle and was always around to answer questions. More
Lou and Kevin treated us with the utmost respect...great service guys i appreciate you👍they made sure we werr very happy with our sale service guys i appreciate you👍they made sure we werr very happy with our sale More
Devin and Brian took great care of us. They were truly interested in getting to know us and our auto needs. Thank you! M H interested in getting to know us and our auto needs. Thank you! M H More
The sales and finance staff did a wonderful job, friendly and helpful. Everyone went out of their way to answer our questions. One item for improvement- bought a certified preowned vehicle, inside the ce and helpful. Everyone went out of their way to answer our questions. One item for improvement- bought a certified preowned vehicle, inside the center console was dirty and behind rear row of seats there was large amounts of thick wirey dog hair. The rest of the vehicle was immaculate. I would buy here again. More
Very dissatisfied with this experience. I was treated disrespectfully by the finance guy who lied to me about the amount if time snd mileage left in the warranty. I was supposed to be able to pick up my disrespectfully by the finance guy who lied to me about the amount if time snd mileage left in the warranty. I was supposed to be able to pick up my car on Saturday, and it wasn’t ready. I was promised it would be ready yesterday and it wasn’t. No one called me to let me know. I was told no one was there who could authorize a loaner vehicle. I don’t know if I can get it today. I have an oncology appointment I need to get to in the morning. I’d sure like to drive my car to it. More
Thank you so much for your excellent customer service and kindness! I came in early and they got me out early! I appreciate your professionalism! kindness! I came in early and they got me out early! I appreciate your professionalism! More
A pretty easy experience purchasing my new vehicle from Marcus at Arapahoe Hyundai. Marcus had vehicle available to test drive upon arrival. Was available immediately upon arrival as promised. Marcus at Arapahoe Hyundai. Marcus had vehicle available to test drive upon arrival. Was available immediately upon arrival as promised. More