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Aransas Autoplex - Service Center
Aransas Pass, TX
1,242 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,242 Reviews of Aransas Autoplex - Service Center
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January 25, 2020
Making Lemonade with a Lemon My 2019 Chevrolet Colorado started having electrical issues about six months after purchase. It was frustrating, yes, but the people at Aransas Autopl My 2019 Chevrolet Colorado started having electrical issues about six months after purchase. It was frustrating, yes, but the people at Aransas Autoplex did what they could to remedy and alleviate my irritation of the situation. The problem was a mystery to even the GM representative but Autoplex worked diligently and carefully to follow all the instructions sent down from GM. Ultimately, they had to replace parts to resolve the issue. While I do believe my truck qualified as lemon, I think the employees at Aransas Autoplex did everything within their power and capacity to make it go as smoothly as possible. More
by kimminorvell
Verified Customer
January 21, 2020
Came in for alignment told couldn’t do as needed tie rod ends and upper ball joints. Needed the service because ball joints just replaced ends and upper ball joints. Needed the service because ball joints just replaced More
by Rockwellcrutchfield
Employees Worked With
Other Employees :
Tommy Zuniga, Freddie Anthony, Valentin Urquidez
January 19, 2020
Dealership went above and beyond and repaired my truck quickly also gave me rides to and from which was a true blessing to . Thank y’all quickly also gave me rides to and from which was a true blessing to . Thank y’all More
by PIRATECARTS
January 18, 2020
Thank you to Ashley for always keeping me in the loop with what’s going on with my car when it’s in service. He’s always so nice and understanding. Need more Ashley’s in this world! 😁 with what’s going on with my car when it’s in service. He’s always so nice and understanding. Need more Ashley’s in this world! 😁 More
by mloustansel
Employees Worked With
January 18, 2020
Customer Service and Communication My wife and I are driving around the United States searching for our next home. We have a 2014 one ton Chevy Silverado dually towing a 36 foot fifth w My wife and I are driving around the United States searching for our next home. We have a 2014 one ton Chevy Silverado dually towing a 36 foot fifth wheel camper and are very cautious of being caught with maintenance problems "on the road". Our truck has very few miles on it as the first owner used it only for towing his camper once in a while. We had the new tires rotated at Big O tires and they noticed a rear axle leak on the driver side, they gave us an estimate of (roughly) 500.00 and "about two hours" of labor. We thought this was fair but knew we had a bumper-to-bumper warranty and thought it may still be under warranty at a Chevy dealer. Arriving in Port Aransas, I contacted your service center and was informed that next availability will be late "next week". I scheduled the date and arrived an hour early. Was informed by the representative that "it will take two hours"...and after some further inquiries he mentioned "for the initial research into the problem" and an additional (unspecified) amount of time to do the repairs. We left the service center thinking it would take the whole day. Long story short it took 3 days and quite a bit of prompting from me to get answers from the service representative. My insurance was billed $435.00 and I was charged $650.00....now to be fair, my insurance company only would pay for "after-market" parts which I had to pay the difference for Chevy OEM parts....there was also my $100.00 deductible that was added to my portion of the bill. Chevy service added new break pads (that squeak now) and a new e-brake pad. I am not happy with the "lack of communication" provided to me by your service center. If I would have been informed that the time frame would be 3 days right from the beginning the large, painful and dry pill would have been easier to swallow. "Not having the parts in stock" was a terrible excuse for a service center even after I called a week in advance. More
by JOESTOUDER
January 17, 2020
They were professional and helpful. Ester made my appointment and when I checked out they changed my address for me. It was busy with customers but my oil change and tire rotation was done in a tim appointment and when I checked out they changed my address for me. It was busy with customers but my oil change and tire rotation was done in a timely manner. More
by nikib56
Employees Worked With
January 17, 2020
Service was great! Took truck in right away! Comfortable Service was great! Took truck in right away! Comfortable waiting area! Serviced all that I had requested! Oil change, lube, rotation of the tires. D Service was great! Took truck in right away! Comfortable waiting area! Serviced all that I had requested! Oil change, lube, rotation of the tires. Done in a timely manner! More
by adams107
Employees Worked With
January 16, 2020
I really like Aransas Autoplex. We bought our car from them and have all the service done there. Everyone is so kind and do a great job! them and have all the service done there. Everyone is so kind and do a great job! More
by glgarbe5
Employees Worked With
Other Employees :
Tommy Zuniga, Freddie Anthony, Valentin Urquidez
January 16, 2020
Great dealership people are great cashier Jennifer V great , Esther c is great give great customer service.. always looking to help customer and get the job done...also people in sales great these peo great , Esther c is great give great customer service.. always looking to help customer and get the job done...also people in sales great these people are like family ...I recommend this dealership to anyone plus all the mechanics great people..ladies in the office are great also...Christian the young lady who answers the phone...I bought my truck at Aransas Auto Plex in 2011 and have not gone anywhere else thank you and will not go anywhere else..thank you guys from Marty M..keep up the great work More
by badboytoughguy
Employees Worked With
Other Employees :
Jennifer V. Esther C. Laura C. Robert, Tommy Zuniga
January 15, 2020
Aransas Autoplex is the best place to purchase a vehicle hands down. The service center are very professional at the same time they are really good at what they do ☆☆☆☆☆☆☆☆☆ hands down. The service center are very professional at the same time they are really good at what they do ☆☆☆☆☆☆☆☆☆ More
by godsgrace1
Employees Worked With
Other Employees :
Robert and lady that sits next to him and the cash girls in service!!?? and next to him in service???, Tommy Zuniga, Freddie Anthony
