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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,187 Reviews

1,187 Reviews of Aransas Autoplex - Service Center

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January 08, 2020

The service was great as it always is. The employees are always polite and helpful. The service was done very quickly. Laura was especially helpful and courteous More

by offgrid2327@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Laura has always be polite and helpful
Jan 14, 2020 -

Aransas Autoplex responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Aransas Autoplex Team

January 08, 2020

At first I was given a run around on whether my problem was under warranty then I asked about a wheel seal but couldn’t get in shop for about the 20 of Jan. 3 weeks. It should’ve been fixed when it was th More

by hugorob1955
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Green. 10stars
Jan 14, 2020 -

Aransas Autoplex responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Aransas Autoplex Team

January 08, 2020

The service dept at this dealership is incompetant and liars. Having as appointment doesn't mean xxxx. I will never buy another vehicle here. Sucks More

by rodgerlindamanley
Recommend Dealer
No
Employees Worked With
Greg Barton
1.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Thornton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bogart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Anthony, Valentin Urquidez
Jan 14, 2020 -

Aransas Autoplex responded

That is not the kind of experience we seek to provide, Rodger. Please contact us when you can so we can address this together. Sincerely, The Aransas Autoplex Team

January 06, 2020

good experience with a nice knowledgable staff. only thing dissapointing is was told i would receive coupons/discount broshures in mail for tranamission flush/brake service,etc and havnt received anyth More

by SQEEL
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Aransas Autoplex responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Aransas Autoplex Team

January 03, 2020

Service manager is awesome Brought my truck in for a check engine light and other items, truck was done ahead of time, just before closing on New Years Eve, Ashley stayed after More

by camp2420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2020 -

Aransas Autoplex responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Aransas Autoplex Team

January 03, 2020

Inspection sticker Fast and convenient, we didn’t have to wait very long. Everyone was nice and polite. Service tech who did inspection did it in a reasonable time. More

by Skip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Aransas Autoplex responded

We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Aransas Autoplex Team

January 03, 2020

Oil change Fixed a recall that I didn't know aboutand brought to my attention. Also rotated tired since it was my first oil change. Thank you More

by sroadrunner68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don't remember her name
Jan 08, 2020 -

Aransas Autoplex responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Aransas Autoplex Team

January 02, 2020

Excellent Customer Service Greg Barton and his staff did a great job in servicing my vehicle. They were honest and trustworthy, and had my vehicle ready sooner than expected. More

by charles.picton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Aransas Autoplex responded

Thank you for taking the time to write this review. We are pleased to hear that Greg was able to provide an efficient and overall positive experience. Sincerely, The Aransas Autoplex Team

December 30, 2019

Tire Repair (Left Front). The tire was loosing air. The Service Dept completed the repair quickly. They informed me of why the air lose. With Road Hazard Ins. there was no ch More

by big_boats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Aransas Autoplex responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Aransas Autoplex Team

December 25, 2019

Experience Service was fast did not have to wait to long to get my oil changed and tires rotated , employee's made sure to have me out in time to pick my husban More

by alvarado.cynthia68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Steinmeyer
Jan 08, 2020 -

Aransas Autoplex responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Aransas Autoplex Team

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