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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,173 Reviews

1,173 Reviews of Aransas Autoplex - Service Center

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February 28, 2020

Always great service! I have been takin in my car there since I bought it there. I hope to make another purchase soon. Thank you! More

by janie.garcia2324
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esther Cortez, Freddie Anthony
Mar 09, 2020 -

Aransas Autoplex responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Aransas Autoplex Team

February 27, 2020

Service department is the worst. The guys are rude and uninformed. They are condescending and arrogant. Add in any other derogatory remarks you can think of. Is that enough words for you. I'll likely buy More

by Me
Recommend Dealer
No
Employees Worked With
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2020

My appointment went great was taken care of promptly and efficiently. Even took care of a recall for me.I will be returning for all my service needs. More

by cbojks
Recommend Dealer
Yes
Employees Worked With
Robert White
Mar 09, 2020 -

Aransas Autoplex responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Aransas Autoplex Team

February 27, 2020

I have dealt with Aransas Autoplex for over 20 years and I will continue to do so. They are always courteous, professional, prompt, and accommodating. They continue to be my favorite dealership and service More

by tommyg43hot
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wirz
Mar 09, 2020 -

Aransas Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Aransas Autoplex Team

February 25, 2020

Took in for an oil change and tire rotation. Called and told me they could not rotate tires as they could not find the wheel lock. Offered to knock it off and install a new one. Told them no, just forget More

by refloyd3346
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Aransas Autoplex responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The Aransas Autoplex Team

February 24, 2020

It was a very good experience made the appointment fast and easy. Came n at the time said and out in before two hours. Would take it there again. More

by elsa.hurtado
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Zuniga, Freddie Anthony
Feb 25, 2020 -

Aransas Autoplex responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Aransas Autoplex Team

February 21, 2020

Service advisor was very helpful. Work was fast and complete. I have always been happy with my dealings with Aransas Autoplex be it sales or service. More

by jim
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Feb 25, 2020 -

Aransas Autoplex responded

At Aransas Autoplex, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Aransas Autoplex Team

February 20, 2020

I am extremely unhappy I brought my truck in for a recall fix! The first time there was a replacement of the factory part but the tech failed to test the fix (missing fuse and reprogramming) I explained this More

by onegrumpygoose
Recommend Dealer
No
Employees Worked With
Laura Gonzales
February 18, 2020

Always treat me like a customer, not a number! The sales associates are great and Ashley even delivered my car back to me at the office! More

by rickeybroussard
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Aransas Autoplex responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Aransas Autoplex Team

February 18, 2020

I was there at my appointment timeand they finished in I was there at my appointment time and they finished in one hour just like they estimated. You can’t ask for more. Very friendly folks and they eve More

by boyd cable
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Aransas Autoplex responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aransas Autoplex Team

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