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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,173 Reviews

1,173 Reviews of Aransas Autoplex - Service Center

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March 20, 2020

Went in for noise in front end. They mistakenly changed the oil. They finally done what we went in for after the mistake. No rate More

by Louise
Recommend Dealer
No
Employees Worked With
Do not know
March 20, 2020

I was treated with respect and consideration. I am happy with your service. I don't need twenty five words to tell you that. Thank you More

by Pete
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard the mechanic
Mar 22, 2020 -

Aransas Autoplex responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Aransas Autoplex Team

March 18, 2020

Everyone was very friendly and polite. They took care of my needs as quickly as possible. I made my appointment on line which made it very convenient for me. Great job, very satisfied. More

by de_bueno60
Recommend Dealer
Yes
Employees Worked With
Robert white
Mar 22, 2020 -

Aransas Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aransas Autoplex Team

March 18, 2020

I went to the service department for an oil change and tire rotation. They were very polite and helpful. They performed the service right away and I was on my way home in no time. More

by CHEYENNE20
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2020 -

Aransas Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Aransas Autoplex Team

March 18, 2020

Had an appointment at 8a, checked in, waited less than 30 min, great job Autoplex. Only issue I have is they never seem to fill my fluids, which would be greatly appreciated. Thanks More

by rubyreyes1962
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2020 -

Aransas Autoplex responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Aransas Autoplex Team

March 18, 2020

Didn’t reset gauges for oil change or fuel filter. Didn’t sweep out front floor mats like other dealers have done. Didn’t explain what all they checked on vehicle when servicing. More

by LEHCOLO
Recommend Dealer
No
Employees Worked With
Ashley Wirz
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2020

Great service as always. Thanks Ashley, great service as always. I came in expecting to replace the air conditioner compressor. Instead the system was low on Freon. They evacu More

by katd0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2020 -

Aransas Autoplex responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aransas Autoplex Team

March 17, 2020

Went in for a oil change and got in and out within an hour! Ashley is very helpful and courteous, along with the cashiers at Aransas Autoplex More

by missi333
Recommend Dealer
Yes
Employees Worked With
Greg Barton
4.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bogart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Zuniga, Freddie Anthony
Mar 22, 2020 -

Aransas Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Aransas Autoplex Team

March 13, 2020

Thanks for servicing our Colorado so quickly as we were leaving for Minnesota. Maybe we'll be able to do the same next year. Loren & Carole More

by LOREN.FEMRITE
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Aransas Autoplex responded

We really appreciate your feedback, Loren. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Aransas Autoplex Team

March 13, 2020

Part did not get ordered correctly and repair was delayed 4 days. Otherwise, good experience. Advisor did not call at first until I kept calling back. Then Laura was very good at keeping me informe More

by Lexpertone
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Aransas Autoplex responded

Thank you for your honest feedback. We truly appreciate your business and look forward to working with you again down the road. Sincerely, The Aransas Autoplex Team

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