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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,173 Reviews

1,173 Reviews of Aransas Autoplex - Service Center

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May 09, 2020

Great visit in and out service was great. Would recommend friends to your shop. Would buy from TJ again. Like the small town service we get More

by Syl123
Recommend Dealer
Yes
Employees Worked With
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Aransas Autoplex responded

We appreciate the great review! Sincerely, The Aransas Autoplex Team

May 07, 2020

Never going back again. Appointment time was 9 o’clock asked how long this would take and was told 1 hour 2.5 hours later I didn’t hear anything so I called. I got a call on my way back up there since the More

by c johnston
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Aransas Autoplex responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. We would like the opportunity to hear more about what happened. Please contact us directly so we can work towards a resolution. Sincerely, The Aransas Autoplex Team

May 01, 2020

Pretty quick and efficient oil change and tire rotation and recall fix, but expected to have a car wash like other dealerships do for regular maintenance. More

by jamestheburd
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Aransas Autoplex responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Aransas Autoplex Team

May 01, 2020

The People at Aransas Autoplex are very nice, friendly and very helpful. They make you feel welcome and right at home. They are also very informative. More

by Belinda
Recommend Dealer
Yes
Employees Worked With
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Zamudio
May 05, 2020 -

Aransas Autoplex responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Aransas Autoplex Team

April 30, 2020

Folks were very friendly and the service was fast. I recently moved to A P from Dallas and usually wouldn’t have thought to go to a dealer for a vehicle inspection. Found a place To service my Buick. More

by Pietkiewic
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Aransas Autoplex responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, The Aransas Autoplex Team

April 29, 2020

The issue for my truck was fixed. Very satisfied. The person who helped me was very friendly. Left my truck and got it back the same day as matter fact got it back within a couple of hours. More

by rcmonatx
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Aransas Autoplex responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Aransas Autoplex Team

April 29, 2020

Needed an oil change in a hurry. My husband is in the hospital and I have been driving more than usual. Ester had me come right in and they got the job done in record time. I really appreciated that cour More

by SUSANHICKS01
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ester
Apr 29, 2020 -

Aransas Autoplex responded

Thank you for the feedback! We are happy to hear about your positive experience at Aransas Autoplex, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Aransas Autoplex Team

April 29, 2020

Havent had car long at all and now being told that I have to pay 1800.00 cause what's wrong isnt covered by warranty More

by donnaviau78
Recommend Dealer
No
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Aransas Autoplex responded

We appreciate you sharing the issues you experienced. Rest assured, we would be happy to remedy this situation for you. We value you and your business and we are eager to right the wrongs regarding your experience. Please contact us directly and we will work to correct these problems. Thank you for your patience and understanding. Sincerely, The Aransas Autoplex Team

April 22, 2020

Jennifer and Laura always take care of me, I appreciate everything they do. Customer service is always top notch and they are always very helpful. More

by surefire_911
Recommend Dealer
Yes
Employees Worked With
Jennifer Valdez Laura Canales
Apr 23, 2020 -

Aransas Autoplex responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Aransas Autoplex Team

April 21, 2020

I brought two trucks in for diagnosis and mechanical inspections the first one they said it was a oil sending unit and I let them replace it the next day I had the same problem. I got a multi point insp More

by Scott
Recommend Dealer
No
Employees Worked With
Lauren, Laura, Richard I
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