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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,174 Reviews

1,175 Reviews of Aransas Autoplex - Service Center

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February 24, 2021

I had my RV inspected at Aransas Autoplex yesterday. Tanner efficiently and courteously took my information and provided me a hard copy of my insurance The technician was courteous and inspected my R More

by Ships1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Aransas Autoplex responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aransas Autoplex Team

February 24, 2021

Very courteous andFast. I would definitely used them Very courteous and Fast. I would definitely used them again. They even gave me a ride to go get my car. I am very grateful. More

by Fcc2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone was great
Mar 01, 2021 -

Aransas Autoplex responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Aransas Autoplex Team

February 23, 2021

Had my truck towed in with transmission problem, they got in it in the same afternoon to diagnose the problem, transmission was junk, they had a new one ordered, and installed in 3 days. Very happy with the More

by BT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Aransas Autoplex responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Aransas Autoplex Team

February 23, 2021

Go for and oil change and the oil filter wasn’t tightened all the way and forgot to fill up the washer fluid. Certified HMMMMM!!! More

by olson1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Aransas Autoplex responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Aransas Autoplex Team

February 22, 2021

They have fast and friendly service. The service department was also very accommodating to our situation due to extreme weather. I have brought my vehicle here several times for maintenance as well. More

by lismz21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Aransas Autoplex responded

Thank you for putting your trust in Aransas Autoplex! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Aransas Autoplex Team

February 09, 2021

Engine light on waited over 8 hrs. At dealership cost over 550 light came back on less than 100 miles took back waited another 3.5 hrs no one talk or updated me very rude srv. I had to find ashley each t More

by kyle575hotmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Aransas Autoplex responded

Hello Kyle, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and we would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, The Aransas Autoplex Team

February 04, 2021

I’m a winter Texan from Pennsylvania. I’ve been coming here for 13 years. I’ve always been treated very nice and been taken care of perfectly. Just wish you’d throw in a car wash 😀😃 More

by Rickjscruffy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Aransas Autoplex responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Aransas Autoplex Team

February 03, 2021

Ashley provides top-notch service and is always a pleasure to work with. Anytime I have an issue, he is courteous, kind, and quick to assist. More

by johnaustinspeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Aransas Autoplex responded

Thank you for the glowing review! We are pleased to hear that Ashley was able to provide an efficient and overall positive experience. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Aransas Autoplex Team

February 03, 2021

I have always been happy with you buying my car/trucks. When picking up my car yesterday I thought your cashier was very rude. In matter of fact I was thinking and looking to maybe trade my car in but sh More

by dkhoffman52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Aransas Autoplex responded

Thank you for your feedback. Here at Aransas Autoplex, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Aransas Autoplex Team

February 03, 2021

The dealership did a great job on both the detail and oil change. The service was on time and the service writer was very professional. More

by abbatello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Aransas Autoplex responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Aransas Autoplex Team

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