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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,175 Reviews

1,175 Reviews of Aransas Autoplex - Service Center

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April 06, 2021

Disappointed that the dealer wouldn't acknowledge the programming error on replacement keys. Their $140 charge now costs them future car sales and their service. More

by Cody Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Aransas Autoplex responded

Cody, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Aransas Autoplex Team

April 02, 2021

Same as the last experience very disappointing we obviously don’t have an issue with our vehicle according to them. First & last gmc I’ll buy. More

by manueltavare1974
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Apr 06, 2021 -

Aransas Autoplex responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Aransas Autoplex Team

April 01, 2021

My experience was very pleasant and informative. The service tech that helped us did just that, he went beyond fixing our truck. Tanner great job. More

by Animalfrogtattoolover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
Apr 06, 2021 -

Aransas Autoplex responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Aransas Autoplex Team

March 25, 2021

Horrible service! My new car was there for a week. Was supposed to get a loaner car-never happened. Car still leaks-no call back More

by CKING21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Aransas Autoplex responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 24, 2021

Absolutely horrible service! I will never step foot back in this business again. Ashley the service manager should learn some common courtesy and management skills More

by patsyleonard47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

I always have a good experience here. The staff are friendly and always a pleasure to do business with. Quick fast service thank you!) Autoplex! More

by spizer_tx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Aransas Autoplex responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Aransas Autoplex Team

March 23, 2021

Great Service. Would definitely recommend Ashley was very friendly and waiting area was clean and had phone chargers and fresh coffee. Also had complementary WiFi. More

by bametcalf2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Aransas Autoplex responded

We cannot thank you enough for your wonderful review of Aransas Autoplex and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Aransas Autoplex Team

March 18, 2021

I needed a tire replaced . No issues. This 2020 Malibu is the 3rd new car I have bought here. Having had both repairs and bodywork in the past vehicles , I trust Aransas Autoplex to do a great job. All t More

by Cootie1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Aransas Autoplex responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Aransas Autoplex Team

March 17, 2021

The Aransas AutoPlex service department was a great experience. I have my oil changed and it was done quick. I will definitely be coming back for service. More

by Saltwater26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner
Mar 22, 2021 -

Aransas Autoplex responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Aransas Autoplex Team

March 17, 2021

Every one was clear and professional. Parts were not on hand, but I was not surprised because it is a 1999 GMC. I will use you again in the future. More

by noates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Aransas Autoplex responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aransas Autoplex Team

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