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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,175 Reviews

1,175 Reviews of Aransas Autoplex - Service Center

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August 11, 2021

Customer Service stands out at this dealership. I wish this dealership or at least the employees were at a dealership in Fort Worth. We have a second home in Aransas Pass and every time we need something More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Aransas Autoplex responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Aransas Autoplex Team

August 11, 2021

Thanks for your help while I was out of town, and in the middle of a rain storm. Ashley was there on a day the delearship was closed More

by longhornlady1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Aransas Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aransas Autoplex Team

August 11, 2021

I feel like I live up here !!! I have tried multiple different times to get everything I needed done on my end to be done with payments and in a wonderful vehicle More

by nikkijgilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan and Joe
Aug 16, 2021 -

Aransas Autoplex responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Aransas Autoplex Team

August 10, 2021

Service after every vehicle I’ve purchased at Aransas Auto Plex has been excellent including my salesman as well as the service department finance department and staff indirectly involved with my visit t More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Aransas Autoplex responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Aransas Autoplex Team

August 07, 2021

Even though my truck gave them trouble, everyone handled it like Pros. I have been extremely impressed with everyone I dealt with, especially Tanner. Thank you all for going that extra mile! More

by graeter680
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Aransas Autoplex responded

Thanks for the great feedback! We're very happy that Tanner was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Aransas Autoplex Team

August 06, 2021

Repairs done, found another challenge, fixed it, all in time they told me. Ashley kept me updated, very friendly, courteous. LOVE their service dept. Great asset to Chevy community. More

by gloria.trollinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Aransas Autoplex responded

Thanks for your outstanding review, Gloria! We're very happy to hear that Ashley was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Aransas Autoplex Team

July 30, 2021

Very polite. Very efficient. Completed servicing my vehicle in a very timely manner. I’m pleased with the service that was performed on my vehicle. More

by vonnhud52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Aransas Autoplex responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Aransas Autoplex Team

July 23, 2021

10:30 appointment and hadn't started at 11:00. When they finished they didn't set the computer. Maybe they had a bad day. More

by swanie0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Aransas Autoplex responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Aransas Autoplex Team

July 10, 2021

Best in class service and parts. Your never left wondering the status of your vehicle. They keep you updated. It’s nice to be more than a number. More

by Bradley K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Aransas Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aransas Autoplex Team

July 08, 2021

I made an appointment for 11:00 and I waited until 2:00 for them to run a diagnostic check on my truck and they still hadn't gotten to it so I left without one I don't have all day for my truck to be sitti More

by prrcollier
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Aransas Autoplex responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, The Aransas Autoplex Team

Jul 09, 2021 -

prrcollier responded

I missed three hours of work for nothing and now I have to go through the same thing again I have been a Chevy driver all my life but from the day I baught this truck I have been dissatisfied with Chevrolet I was in a bind and got a truck I didn't really want to start with but y'all aren't the ones to blame for that Robins Chevrolet in humble Texas did that I was hoping this would be the last truck I would ever have to buy I will be retired in a year and I won't be able to afford another one so do the rite thing and make sure your life long Chevy customers are treated the way you would want to be treated

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