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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,175 Reviews

1,175 Reviews of Aransas Autoplex - Service Center

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November 05, 2021

I thought by purchasing my vehicle here you would have better service. I’ve had an issue since I purchased my vehicle they say it’s been damaged They have bandaided it each time I’ve brought it in. Off More

by Taminiski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Taminiski responded

You informed me that the service manager would not help me so how do you expect to clear this up?

November 04, 2021

They got me within 24 hours. Work was completed in a very timely manner. Great place. I will be driving their instead of Autonation in CC. Great mechanic explained everything. More

by Slamka11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hoffmann 5 star
Nov 05, 2021 -

Aransas Autoplex responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Aransas Autoplex Team

November 03, 2021

Service was great and done in a timely matter. I made the appointment the same day and was there in 45 minutes. Very satisfied 😊 More

by deagalvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Aransas Autoplex responded

Thank you for taking the time to share with us! The goal of the Aransas Autoplex team is to ensure a painless and enjoyable service for each of our customers. We're happy to read that your service was completed in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, The Aransas Autoplex Team

November 03, 2021

It was really great experience. Took care of me in no time. I Would recommend Then to anybody in the surrounding areas areas. More

by Josepharriaga242006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Aransas Autoplex responded

We appreciate your kind words. Thank you for your recommendation as well! If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Aransas Autoplex Team

November 03, 2021

Fast friendly service. They took me to work, and they picked me up on my lunch to get it. More

by tonyalopez11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
Nov 04, 2021 -

Aransas Autoplex responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Aransas Autoplex, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Aransas Autoplex Team

November 03, 2021

I was met with Smiles and work was completed ahead of schedule. Would definitely recommend for anyone needing auto care. More

by Paul.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Aransas Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Aransas Autoplex Team

November 03, 2021

It was our first time to the Autoplex. They seemed to be very busy, however we got right in at our scheduled time. We got our truck back in a timely manner. Customer service was very good! More

by heyjules1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Aransas Autoplex responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Aransas Autoplex Team

November 02, 2021

Customer service is great. Communication with the service department is great. They always check to make sure you are satisfied. More

by cwigg3766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Anthony
Nov 04, 2021 -

Aransas Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aransas Autoplex Team

November 01, 2021

Diagnosed problem MondaySo made 0800 appt Thursday Diagnosed problem Monday So made 0800 appt Thursday Confirmed diagnosis but then waited till 1700 hrs for truck More

by wlp0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New service mgr. 5star
Nov 03, 2021 -

Aransas Autoplex responded

Thank you for sharing your experience with us. Here at Aransas Autoplex, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, The Aransas Autoplex Team

November 01, 2021

Friendly,Fast and courteous service from Ashley!!I’ve Friendly,Fast and courteous service from Ashley!! I’ve been using this dealership since ‘07 Great people and service More

by txsteve45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Aransas Autoplex responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Aransas Autoplex Team

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