Aransas Autoplex - Service Center

Honest truth, I hit a puddle of water in my truck. I took it to aransas autoplex to get serviced because it no longer was turning on. They had it for 3 weeks than returned it to me saying it was fixed I took it to aransas autoplex to get serviced because it no longer was turning on. They had it for 3 weeks than returned it to me saying it was fixed. A day later, I had to return it again. Because during idle it was shaking my whole truck plus it had an error code. They had it for another week. Returned it to me again stating it was fixed. The error code was gone. I assumed it was working. Next morning, truck shaking uncontrollably. I called over there to take it in for the 3rd time. I was told the next appointment is 3 weeks away. Mind you this is 3 thousand dollars later! ! A month before this my truck was in the shop for 3 weeks having multiple issues. 2 thousand dollars later my truck was declared fix "BUT you might want to change out your battery. It's having problems starting". So I went over there with a battery i bought from O'Reillys and installed it myself. The next morning before work. DEAD. Long story short. I replaced the alternator. That was the problem the whole time and that would've fixed all the other problems I took my vehicle over there for. 2k worth of them replacing parts for a $200 part i fixed myself. I am dumbfounded by the lack of professionalism and experience the Service department has. I have spend close to 5k in just 2 months on these people's guessing games. I WILL NEVER BUY ANOTHER GMC AND I DEFINITELY WILL NEVER BUY ANOTHER VEHICLE FROM THIS ARANSAS AUTOPLEX EVER AGAIN More

Close by and convenient to get service done when needed without having to drive elsewhere without having to drive elsewhere More

Quick lube and recall performed in a timely manner! Jennifer in service as always was very helpful! Jennifer in service as always was very helpful! More

Customer service levels at the dealership have improved a lot. I get both of my vehicles serviced there all the time. Ashley does a super job all the time lot. I get both of my vehicles serviced there all the time. Ashley does a super job all the time More

Great Service and customer care. Thanks and see you again soon. On time and friendly! Thanks and see you again soon. On time and friendly! More

Ashley and the service department took our vehicle in for service with just a phone call, and completed the work quickly. We decided to do some shopping while the service was being done and asked to be conta service with just a phone call, and completed the work quickly. We decided to do some shopping while the service was being done and asked to be contacted when it was completed. Ashley sent me a text letting me know within the timeframe that he indicated earlier, so we finished our shopping and came back to the dealership to find our vehicle ready with everything completed! It’s nice to have great, dependable service and prompt communication from this service department. More

We were visiting from out of town. Had a tire leak which turned out to be due to a nail. Service department was very helpful and courteous and quickly fixed the tire for us so we could Had a tire leak which turned out to be due to a nail. Service department was very helpful and courteous and quickly fixed the tire for us so we could be on our way. Very pleased! More

The service was good they were quick and prompt Ashley did a great job your did a great job your More

The man is amazing. He is always ready to help. I love this dealership. Thumbs up. He is always ready to help. I love this dealership. Thumbs up. More

Ashley was amazing, never lied and told us when it would be ready and always stayed in touch with me . be ready and always stayed in touch with me . More