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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,186 Reviews

1,186 Reviews of Aransas Autoplex - Service Center

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July 27, 2018

unsatisfied Had a 1:00 appt and still waited two hrs with no communication for an oil change and tire rotation. When I finally asked he said they had four come on More

by 1princesskk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Zamudio , Tommy Zuniga, James Hollan
July 24, 2018

Great customer service Took my vehicle in for a recall problem. It was handled quickly and efficiently. My service writer, Ashley was helpful, friendly and efficient. I alwa More

by cubbie268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley, Tommy Zuniga, Buster Vernor, James Hollan
Jul 26, 2018 -

Aransas Autoplex responded

Thanks for the 5-star review! We are proud of the trust you have in our Service team. Let us know if you need our help down the road!

July 19, 2018

Fluid check Went in for oil change and you would expect them to fill or ar least tell you your radiator and washer fluid where low all they had to do was look at More

by susanedck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Buster Vernor
July 16, 2018

Awesome and Very quick service I can’t say enough good things about this place! This dealership is awesome. Thank you for the quick service More

by katrina.garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Anthony
Jul 17, 2018 -

Aransas Autoplex responded

Thank you for the review, Katrina! We are very proud of the trust you have in our Service team, we're always happy to do whatever we can to help. Come back anytime!

July 13, 2018

Great dealership to work with Aransas Autoplex I think that arranges auto Plex is a great place if you need a Chevrolet GMC or Buick they treat you as family everyone speaks to you I’ve been dealin More

by Carl DeForest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Gardner, Buster Vernor, James Hollan, Jeremy Steinmeyer
Jul 17, 2018 -

Aransas Autoplex responded

Thank you, Carl! We're glad to hear that we feel like family to you too! We deeply appreciate your continued business in our sales department and our service drive. We look forward to assisting you the next time you stop by!

July 08, 2018

Great detail job on truck I had my truck washed and detail... after going to the beach ... aransas Autoplex left no evidence of the sand in my truck it looks great More

by ja945south
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Aransas Autoplex responded

Thank you for your feedback! Our service team is always happy to help. Let us know if there's anything else we can do for you!

December 22, 2017

Service Center Disappointment Let me start by stating that when I purchased a Certified Preowned Silverado from Aransas Autoplex it was hands down the best buying experience that I More

by BShat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Carpenter
Dec 27, 2017 -

Aransas Autoplex responded

Hello and thank you for leaving your review with us. At Aransas Autoplex our number one goal is to make you feel like family. And while we’re glad to hear how well your car buying experience went with us, we’re greatly concerned with the issues detailed above in regards to service. Our teams will be reaching out to you soon to discuss just what can be done for you moving forward. Our teams hope we can remedy the issue at hand and keep a strong working relationship in the year to come.

November 09, 2016

Great Job Went in for oil change and tire rotation. Completed in and hour. Every time I get service done, everyone is professional and courteous. Great place. More

by Grumpyadam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Gonzales, Angela Mora
Nov 09, 2016 -

Aransas Autoplex responded

We're happy to know that we could get back on the road quickly! We strive to provide the best, most efficient service for all of our guests. We appreciate your kind words and hope that you'll come back to see us again soon!

June 24, 2016

Friendly and caring Everyone at Aransas Autoplex is very friendly and helpful from the courtesy car drivers to the managers to the service writers and salespeople. I'm a More

by kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Duane, Buster, many
Jun 27, 2016 -

Aransas Autoplex responded

That's what we aim for, Kris! Thanks for taking the time to let us know how we're doing! At Aransas Autoplex, we strive to provide an outstanding customer experience. We appreciate your support and we hope you'll come back to see us soon!

June 18, 2016

No communication from service writer, James Yde The service writer James Yde Told me it should only take about an hour when I showed up on time for my 8 a.m. appointment . When I still hadn't heard More

by Mad Old Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Yde
Jun 20, 2016 -

Aransas Autoplex responded

We’re extremely disappointed to hear that you were not satisfied with your service! We strive to provide the best service to our customers, which includes getting vehicles through quickly and easily. Please know that we will take your comments into consideration for how we can improve in the future. If you would like to discuss this matter further, please contact Joe Bueno, our service manager, at 361-226-1156.

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