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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,202 Reviews

1,202 Reviews of Aransas Autoplex - Service Center

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October 01, 2018

Everything was done right and timely. While my 2017 Yukon was in for routine service, I visited with Bobby Lopez and Tommy Zuniga to get information on the 2020 Yukon, my next vehicle afte More

by harrell.minzenmayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I had a brief visit with Joe Zamudio. It's always a nice to see familiar faces., Tommy Zuniga, Jay Henderson
Oct 02, 2018 -

Aransas Autoplex responded

Thanks for the review! We are so glad Bobby and Tommy were able to fill you in on the new Yukon and we appreciate you planning to get it from us! We look forward to seeing you next time!

September 28, 2018

Better than it use to be The service department is better than it use to be. We have bought four vehicles from this company and I can honestly say I wasn't happy with the ser More

by pattyhorner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Henderson and Alberto Gonzales
Oct 02, 2018 -

Aransas Autoplex responded

Thank you for the review! We appreciate the feedback and look forward to working with you again in the future. Please let us know if there is anything else we can do for you in the future. Thank you.

September 25, 2018

Great service department Took my truck in on a Saturday they tried to reset it with limited technicians and informed me it would have to come back in for repair on Monday. I b More

by GKH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Henderson, Robert Vasquez
Sep 26, 2018 -

Aransas Autoplex responded

That's great to hear! Thank you for your review and feedback! We are very excited to hear about your past experience and are happy it was a great one! Thank you and we look forward to seeing you again!

September 25, 2018

service on auto Had my service appt set for 11:00 AM . I got there at 10:30. I did not get my auto back till around 2: PM. My appt was for engine oil change as well More

by jgdolphin361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember the service reps names.
September 24, 2018

Friendly and Fast I drive from Corpus all the time because I know I will be acknowledged with friendly and fast customer service. They have yet to disappoint me in the More

by fernandezem0000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Henderson, Robert Vasquez, Eric Weber
Sep 26, 2018 -

Aransas Autoplex responded

Thanks for telling us about your experience! Please let us know if you have any car needs we can help with in the future. Thank you for choosing us!

September 22, 2018

New 2018 encore I took my Buick Regal in for regular maintenance like oil change tire rotation inspection and while they had my car I walked to the front and my regul More

by nanawoodall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Anthony, Valentin Urquidez, Jay Henderson, Robert Vasquez
Sep 27, 2018 -

Aransas Autoplex responded

Thanks for the recommendation and for telling us about your great experience with us! We look forward to seeing you again on your next visit. Enjoy your new Encore!

Sep 28, 2018 -

Aransas Autoplex responded

Thank you for the 5-star review! Our staff will be thrilled to know you had such a wonderful experience. If there is anything else we can do for you, please let us know. Thank you.

September 18, 2018

Service handled professionaly n friendly. The oil change n recall were both completed in a good timely manner. Greeted in a friendly manner n received answers for my questions. Offered a r More

by ofelia.rivera07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Sep 20, 2018 -

Aransas Autoplex responded

Great to hear that service was satisfactory, Ofelia! We strive to provide timely and quality service, so this is great news. We look forward to having you back!

September 18, 2018

Satisfying Autoplex has always come through for me when I have vehicle problems . I have bought 11 vehicles from this dealer and expect to be treated with the sa More

by djcjasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zamudio , Lacho, Robert Vasquez
Sep 20, 2018 -

Aransas Autoplex responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

September 18, 2018

Finally Good! This is my 3rd vehicle from Aransas Autoplex, My experiences in the service department have NOT been the best in the past to say the least. I just pu More

by kimlovesnemo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Green, Eric Weber
Sep 20, 2018 -

Aransas Autoplex responded

Thanks Kim! This is great to hear! We are always striving to improve our service and we are glad that we could help you! We are also thrilled to hear Ashley could provide such an amazing experience. If you ever need any further assistance feel free to call!

September 17, 2018

Warranty work on AC Had apt to get my A/C repaired on a Friday and took till Tuesday afternoon to get my car back. didn't even work on it on Monday wasn't offered a rent More

by Miss Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Aransas Autoplex responded

Thank you for your positive comments about our service personnel! We appreciate your business and are sorry about the inconvenience. Your feedback helps us to better our services. We look forward to your next visit.

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