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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,186 Reviews

1,186 Reviews of Aransas Autoplex - Service Center

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September 18, 2018

Service handled professionaly n friendly. The oil change n recall were both completed in a good timely manner. Greeted in a friendly manner n received answers for my questions. Offered a r More

by ofelia.rivera07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Sep 20, 2018 -

Aransas Autoplex responded

Great to hear that service was satisfactory, Ofelia! We strive to provide timely and quality service, so this is great news. We look forward to having you back!

September 18, 2018

Satisfying Autoplex has always come through for me when I have vehicle problems . I have bought 11 vehicles from this dealer and expect to be treated with the sa More

by djcjasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zamudio , Lacho, Robert Vasquez
Sep 20, 2018 -

Aransas Autoplex responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

September 18, 2018

Finally Good! This is my 3rd vehicle from Aransas Autoplex, My experiences in the service department have NOT been the best in the past to say the least. I just pu More

by kimlovesnemo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Green, Eric Weber
Sep 20, 2018 -

Aransas Autoplex responded

Thanks Kim! This is great to hear! We are always striving to improve our service and we are glad that we could help you! We are also thrilled to hear Ashley could provide such an amazing experience. If you ever need any further assistance feel free to call!

September 17, 2018

Warranty work on AC Had apt to get my A/C repaired on a Friday and took till Tuesday afternoon to get my car back. didn't even work on it on Monday wasn't offered a rent More

by Miss Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Aransas Autoplex responded

Thank you for your positive comments about our service personnel! We appreciate your business and are sorry about the inconvenience. Your feedback helps us to better our services. We look forward to your next visit.

September 17, 2018

Good and prompt. Polite, efficient, & thorough & accommodating. The transmission problem that we had was apparently both solved and repaired. Every person that we had More

by saints2bp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Steinmeyer, Steve Grigg, Jay Henderson
Sep 20, 2018 -

Aransas Autoplex responded

Thank you for your positive feedback and suggestions! It's great to hear our service was fast and efficient! We appreciate your business and look forward to seeing you guys again!

September 17, 2018

Like family Had non stop great customer service when I arrived till I left. No matter who is working with you the great customer service is everyone's priority. More

by Jramosjr77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Steinmeyer
Sep 20, 2018 -

Aransas Autoplex responded

Thanks for the great feedback! We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future.

September 14, 2018

Had quality issues but quickly fixed The receptionist Brandi in collision could be a little friendlier. Received vehicle back but had to be brought back. Problem was quickly resolved. Bot More

by geothuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi
Sep 18, 2018 -

Aransas Autoplex responded

Thank you so much for your review and feedback! We are excited to hear that overall you had a good experience, but do apologize for not having better communication on your vehicle being ready. Customer satisfaction is our top priority and we will be sure to give you the best possible experience during your next visit! Thanks again and we appreciate your business!

September 13, 2018

Great customer service!!! The crew helped me so much today, they even looked into making sure i wasn't going to uave to pay for something i was possibly covered for and turns o More

by Jramosjr77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Steinmeyer
Sep 17, 2018 -

Aransas Autoplex responded

Thank you for taking the time to share your experience with us! We're happy to hear that we were able to help save you money and get you back on the road. Come see us again!

September 10, 2018

Great people Had routine service. Performed quickly and no issues. Also had a was job done and did a wonderful job. I will be coming back. Nice clean and comf More

by Leslie Rosser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer.
Sep 12, 2018 -

Aransas Autoplex responded

Thank you! We strive to provide top quality service and appreciate hearing your positive feedback. We can't wait to have you back again!

September 03, 2018

Yearly inspection Outstanding in every regard! Will use your service center again!! I also use this service center for my mother’s cadillac! They have been very good More

by jeromefoust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Aransas Autoplex responded

We're honored to hear that the team was outstanding, Jerome, thank you so much! We all had a great time getting to work with you, and we hope for the opportunity to do so again in the future!

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