Back

Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,238 Reviews

1,238 Reviews of Aransas Autoplex - Service Center

Sort by
April 03, 2019

VERY PROFESSIONAL, GREAT CARE OF VEHICLE THE LADY IN SERVICE DEPT WAS VERY KIND, WELL INFORM AND OVERALL VERY NICE TO TALKED TO ABOUT THE SERVICE MY VEHICLE NEEDED. SHE GOT TO WORK ON IT AN More

by donjohnson228036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Zuniga, Freddie Anthony
Apr 04, 2019 -

Aransas Autoplex responded

Glad to be of service!!! Thanks for the positive review! Drive safe and happy!

April 01, 2019

Two day experience that should have been one I made a appointment on Thursday at 9. I had the car there at 8:45. They gave me ride home. I went back at 4pm. Ashly then told me my car had not be More

by Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Aransas Autoplex responded

We want to learn more regarding your recent visit. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Aransas Autoplex Team

April 01, 2019

oil change First oil change, everything went well. customer service was and is the best any where around this area. Also the sales rep came to the waiting area t More

by tracyfaulkner9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentin Urquidez
Apr 02, 2019 -

Aransas Autoplex responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Aransas Autoplex Team

March 27, 2019

Vehicle is still at service department After picking up my vehicle from the service department I drove around for a couple of hours and then my car started shaking, then started running rou More

by elizapic
Recommend Dealer
No
Employees Worked With
Mar 28, 2019 -

Aransas Autoplex responded

Eliza, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Aransas Autoplex Team

March 21, 2019

Fast oil change I called and was immediately able to get an appointment and the oil change time was comparable to those places that advertise 10 minutes. Excellent se More

by engdccs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of her name but the woman in service
Mar 26, 2019 -

Aransas Autoplex responded

That's what we strive for! We're happy to hear that you had such an excellent experience with us. Come back to see us in the future!

March 20, 2019

Oil & filter change pluse multi point inspection Work was done. Miscommunication on multi-point inspection cost me an extra $20. Normal greasy finger prints on door. All Setvice Personal seemed uncon More

by BillOliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

Aransas Autoplex responded

Bill, our main priority is to provide excellent customer service. We strive to avoid any miscommunication that may take place. Please contact us at your convenience so we can hear more about what happened. I would like to do whatever possible to help regain your trust in our dealership. Sincerely, The Aransas Autoplex Team

March 19, 2019

Lack of communication I was not told the length of time for my car and was not able to plan accordingly for the 3 days that it was there. More

by brookewymer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Aransas Autoplex responded

Thank you for providing us this feedback. We continuously strive to improve as a business and appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. We would like to speak with you about this issue so we can work together to make things right, so please contact us directly at your convenience. Sincerely, The Aransas Autoplex Team

March 15, 2019

Excellent We thank aransas auto plex Willard dryer did a excellent job on my truck couldn't be more satisfied I would recommend this place to my friends and. Co More

by Jon_Alfaro0402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willard dreyer
Mar 15, 2019 -

Aransas Autoplex responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Aransas Autoplex Team

March 15, 2019

Great Fast work. All good. Got the job done in a timely matter any time I have trouble with my truck I take it to auto plex More

by Longoria13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baily Lynn BRADLEY
Mar 19, 2019 -

Aransas Autoplex responded

Thanks for the review, Longoria! We appreciate your feedback and loyalty. We hope your truck stays in good shape, but we look forward to seeing you next time you need anything!

March 14, 2019

Excellent Customer Service The service department is awesome! Thanks for fixing my ac in a timely manner and is working really well. Customer Service was awesome! Matthew was re More

by nsauceda17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in customer service was amazing
Mar 15, 2019 -

Aransas Autoplex responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Aransas Autoplex Team

...
113
...