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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,186 Reviews

1,186 Reviews of Aransas Autoplex - Service Center

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March 12, 2019

Oil change and tire rotation Did not receive multipoint inspection results, however everything else was very satisfactory. Everyone was pleasant and professional. A real pleasur More

by hijinx3840
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Aransas Autoplex responded

Thank you so much for your kind review and for bringing your vehicle to our service department. It was great to see you, and if you need anything else, we would love to help you again. We hope you have a nice day!

March 11, 2019

Inspection I had very fast service. The inspection got done within 30 minutes. The employees are friendly and helpful. Will recommend this place to my co-work More

by Ljaimes01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Aransas Autoplex responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Aransas Autoplex Team

February 28, 2019

Service Very happy with the service I received during my visit, very nice shop techs, staff! I did not have any problems at all. I recommend them to everyone. More

by Chevy361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willard, Daniel, Steven
Mar 04, 2019 -

Aransas Autoplex responded

Excellent to hear! Thank you for choosing us to help with your vehicle's service. It was our pleasure to assist you, and we appreciate your recommendation!

February 22, 2019

Oil Problems The service dept people are all very polite and helpful. I have had my 2012 Equinox for almost 6 months. It was using a ton of oil and it has a recall More

by missi333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bogart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Aransas Autoplex responded

Missi, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Aransas Autoplex Team

February 21, 2019

Body repair I was in a minor fender bender. They did an excellent job of repairing the damage and got my car back to me in a timely manner. More

by Maryrainbowmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy and Charlie
Feb 25, 2019 -

Aransas Autoplex responded

Glad to hear it, Mary, and thank you so much for telling us about your experience with our service department. It was great to see you, and we are thrilled we could get you and your vehicle back on the road in a timely manner. If you need anything else, it would be our honor to help you again. Have a great day!

February 20, 2019

Smooth and Efficient They were ready when my appointment was scheduled. Ask me questions about my service and if I needed any additional things to be serviced and looked a More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Aransas Autoplex responded

Joe, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Aransas Autoplex Team

February 20, 2019

Good service experience We had originally taken our Yukon to another dealership for service. They had it for 3 days and hadn't even looked at it, nor could they tell us when More

by Debbie in Flour Bluff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Aransas Autoplex responded

Debbie, we are glad to hear you enjoyed your recent visit to our service department. At Aransas Autoplex, we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Aransas Autoplex Team

February 20, 2019

warranty issue had a problem with my car, am an out of state resident. was given an appointment time, work was began early, and my car was returned to me quickly and More

by bryanricci65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 21, 2019 -

Aransas Autoplex responded

Bryan, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Aransas Autoplex Team

February 14, 2019

Horrible experience Service Tech told me I would need to leave my vehicle entire day for work that needed to be performed. Made arrangements to return another day so serv More

by kas719
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not listed above. I think Michael?
Feb 14, 2019 -

Aransas Autoplex responded

I am terribly sorry to learn of your negative experience here at Aransas Autoplex. We value our loyal customers like you, and we would like the opportunity to make this situation right. If you could please contact us at your earliest convenience, we would like the ability to discuss this further with you and attempt to make things right. Sincerely, The Aransas Autoplex Team

February 14, 2019

Service good but not in a timely manner I think the title says it all, we had an appointment at 9:00, we dropped off our car at 9:00, went to eat breakfast, and went to have same service don More

by wishaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 14, 2019 -

Aransas Autoplex responded

Wishaver, we're sorry to hear that your last service appointment did not go as smoothly as your previous visits. Thank you for letting us know. Please contact us at your earliest convenience. We look forward to speaking with you soon. Sincerely, The Aransas Autoplex Team

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