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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,173 Reviews

1,173 Reviews of Aransas Autoplex - Service Center

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March 20, 2019

Oil & filter change pluse multi point inspection Work was done. Miscommunication on multi-point inspection cost me an extra $20. Normal greasy finger prints on door. All Setvice Personal seemed uncon More

by BillOliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

Aransas Autoplex responded

Bill, our main priority is to provide excellent customer service. We strive to avoid any miscommunication that may take place. Please contact us at your convenience so we can hear more about what happened. I would like to do whatever possible to help regain your trust in our dealership. Sincerely, The Aransas Autoplex Team

March 19, 2019

Lack of communication I was not told the length of time for my car and was not able to plan accordingly for the 3 days that it was there. More

by brookewymer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Aransas Autoplex responded

Thank you for providing us this feedback. We continuously strive to improve as a business and appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. We would like to speak with you about this issue so we can work together to make things right, so please contact us directly at your convenience. Sincerely, The Aransas Autoplex Team

March 15, 2019

Excellent We thank aransas auto plex Willard dryer did a excellent job on my truck couldn't be more satisfied I would recommend this place to my friends and. Co More

by Jon_Alfaro0402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willard dreyer
Mar 15, 2019 -

Aransas Autoplex responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Aransas Autoplex Team

March 15, 2019

Great Fast work. All good. Got the job done in a timely matter any time I have trouble with my truck I take it to auto plex More

by Longoria13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baily Lynn BRADLEY
Mar 19, 2019 -

Aransas Autoplex responded

Thanks for the review, Longoria! We appreciate your feedback and loyalty. We hope your truck stays in good shape, but we look forward to seeing you next time you need anything!

March 14, 2019

Excellent Customer Service The service department is awesome! Thanks for fixing my ac in a timely manner and is working really well. Customer Service was awesome! Matthew was re More

by nsauceda17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in customer service was amazing
Mar 15, 2019 -

Aransas Autoplex responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Aransas Autoplex Team

March 14, 2019

Treated like family It wasn’t just service. It’s hospitality at its best. I’m on the the road a lot and my car was checked over thouroughly. Big thanks to the aransas a More

by rhettamiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard my tech. Awesome job
Mar 15, 2019 -

Aransas Autoplex responded

You are most welcome, Rhetta, and it was so great to see you. Thank you so much for bringing your vehicle to our service team. We are thrilled we could help get you back on the road in a timely fashion. If you need anything else, we would love to help you again. We can't wait to see you next time, and hope you have a great day!

March 14, 2019

Service Was recommended by a customer of yours was not happy with the Chevy dealer in Portland on their service dept always coming up with extra stuff that do More

by Umpire4517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Aransas Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Aransas Autoplex Team

March 12, 2019

Oil change and tire rotation Did not receive multipoint inspection results, however everything else was very satisfactory. Everyone was pleasant and professional. A real pleasur More

by hijinx3840
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Aransas Autoplex responded

Thank you so much for your kind review and for bringing your vehicle to our service department. It was great to see you, and if you need anything else, we would love to help you again. We hope you have a nice day!

March 11, 2019

Inspection I had very fast service. The inspection got done within 30 minutes. The employees are friendly and helpful. Will recommend this place to my co-work More

by Ljaimes01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Aransas Autoplex responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Aransas Autoplex Team

February 28, 2019

Service Very happy with the service I received during my visit, very nice shop techs, staff! I did not have any problems at all. I recommend them to everyone. More

by Chevy361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willard, Daniel, Steven
Mar 04, 2019 -

Aransas Autoplex responded

Excellent to hear! Thank you for choosing us to help with your vehicle's service. It was our pleasure to assist you, and we appreciate your recommendation!

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