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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,186 Reviews

1,186 Reviews of Aransas Autoplex - Service Center

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May 02, 2019

Only got a RV inspection It was only an inspection but the young lady was very nice, accommodating to my needs.The young man that did the inspection treated my vehicle with re More

by Ken Willis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure
May 09, 2019 -

Aransas Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aransas Autoplex Team

April 29, 2019

good service good experience, arrived early and they were able to get us going before our scheduled time. people were friendly! we will bring our vehicle back for More

by rraab60449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Aransas Autoplex responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Aransas Autoplex Team

April 26, 2019

Oil change and tire rotate only took a few minutes Made an appointment started right away and had me in and out quickly. Polite and respectful and did not try to sell a bunch of stuff I did not need More

by fishblue1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Valentin Urquidez
Apr 30, 2019 -

Aransas Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aransas Autoplex Team

April 24, 2019

Their collision center sucks They never return phone calls. When you ask questions they never get back with you with the answer. They never follow up with problems unless you sta More

by Capt1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandy
May 01, 2019 -

Aransas Autoplex responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. Sincerely, The Aransas Autoplex Team

April 22, 2019

Quicker than promised I called the service center at Aransas Autoplex because the service light came on in my 2015 GMC Sierra. My DEF heater was out and my vehicle was on r More

by Brian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Aransas Autoplex responded

Brian, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Aransas Autoplex Team

April 22, 2019

Excellent Service All staff that I encountered while there at the dealership and by phone were pleasant, very helpful and couteous. I was impressed with the service th More

by Car service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura and Esther
Apr 23, 2019 -

Aransas Autoplex responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Aransas Autoplex Team

April 17, 2019

friendly and good service Service was very good and done fairly quickly, very friendly and helpful staff. I cannot rate service price as my vehicle is still under warranty so s More

by ckoubek9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, do not remember last name or names of 2 others
Apr 18, 2019 -

Aransas Autoplex responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Aransas Autoplex Team

April 03, 2019

Quality service I have taken our cars & pickups to Aransas Autoplex service center since 2002 because of the great service & kind ,& caring staff.I salute the technic More

by johnbowles672
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert White , Freddie Anthony
Apr 04, 2019 -

Aransas Autoplex responded

We're so happy you have stuck with us for so long John, we appreciate you greatly and we appreciate he great review! Thank you!

April 03, 2019

VERY PROFESSIONAL, GREAT CARE OF VEHICLE THE LADY IN SERVICE DEPT WAS VERY KIND, WELL INFORM AND OVERALL VERY NICE TO TALKED TO ABOUT THE SERVICE MY VEHICLE NEEDED. SHE GOT TO WORK ON IT AN More

by donjohnson228036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Zuniga, Freddie Anthony
Apr 04, 2019 -

Aransas Autoplex responded

Glad to be of service!!! Thanks for the positive review! Drive safe and happy!

April 01, 2019

Two day experience that should have been one I made a appointment on Thursday at 9. I had the car there at 8:45. They gave me ride home. I went back at 4pm. Ashly then told me my car had not be More

by Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Aransas Autoplex responded

We want to learn more regarding your recent visit. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Aransas Autoplex Team

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