Aransas Autoplex - Service Center

Their collision center sucks They never return phone calls. When you ask questions they never get back with you with the answer. They never follow up with problems unless you sta They never return phone calls. When you ask questions they never get back with you with the answer. They never follow up with problems unless you stay on them about it. I will never take any of my vehicles to them again. More

Quicker than promised I called the service center at Aransas Autoplex because the service light came on in my 2015 GMC Sierra. My DEF heater was out and my vehicle was on r I called the service center at Aransas Autoplex because the service light came on in my 2015 GMC Sierra. My DEF heater was out and my vehicle was on restricted speed. I was told on Monday they did not have an opening in the shop until Thursday, but they got me in and done by Wednesday afternoon. Im a very satisfied customer More

Excellent Service All staff that I encountered while there at the dealership and by phone were pleasant, very helpful and couteous. I was impressed with the service th All staff that I encountered while there at the dealership and by phone were pleasant, very helpful and couteous. I was impressed with the service that I received. I will return soon for minor body word I need on my car. More

friendly and good service Service was very good and done fairly quickly, very friendly and helpful staff. I cannot rate service price as my vehicle is still under warranty so s Service was very good and done fairly quickly, very friendly and helpful staff. I cannot rate service price as my vehicle is still under warranty so service was covered More

Quality service I have taken our cars & pickups to Aransas Autoplex service center since 2002 because of the great service & kind ,& caring staff.I salute the technic I have taken our cars & pickups to Aransas Autoplex service center since 2002 because of the great service & kind ,& caring staff.I salute the technicians & staff.Thank you A.A. for your service. A loyal customer for 17 yrs. More

VERY PROFESSIONAL, GREAT CARE OF VEHICLE THE LADY IN SERVICE DEPT WAS VERY KIND, WELL INFORM AND OVERALL VERY NICE TO TALKED TO ABOUT THE SERVICE MY VEHICLE NEEDED. SHE GOT TO WORK ON IT AN THE LADY IN SERVICE DEPT WAS VERY KIND, WELL INFORM AND OVERALL VERY NICE TO TALKED TO ABOUT THE SERVICE MY VEHICLE NEEDED. SHE GOT TO WORK ON IT AND IN LEAST THAN A HOUR MY VEHICLE WAS FINISH AND I WAS ON MY WAY HOME. More

Two day experience that should have been one I made a appointment on Thursday at 9. I had the car there at 8:45. They gave me ride home. I went back at 4pm. Ashly then told me my car had not be I made a appointment on Thursday at 9. I had the car there at 8:45. They gave me ride home. I went back at 4pm. Ashly then told me my car had not been fixed and had not started on it. The mechanism decided that I had to wait a day to get it done.. I am not sure why they had me make an appointment . I was going to trade my car in there but not now..They have lost my business. More

oil change First oil change, everything went well. customer service was and is the best any where around this area. Also the sales rep came to the waiting area t First oil change, everything went well. customer service was and is the best any where around this area. Also the sales rep came to the waiting area to see how things were with my new truck. More

Vehicle is still at service department After picking up my vehicle from the service department I drove around for a couple of hours and then my car started shaking, then started running rou After picking up my vehicle from the service department I drove around for a couple of hours and then my car started shaking, then started running rough and smoke poured from exhaust. Luckily it was before closing so I went back to service department and was able to leave it there. I called Monday and was told nothing was in computer yet and the tech was still looking. Monday afternoon finally found out problem and order part. Was told by Ashley it would be done no later than Wednesday. It is now Wednesday at 630 and I still do not have my vehicle. And everytime I have to leave my vehicle I always get told there is no courtesy vehicle available. So I am not very happy right now. More

Fast oil change I called and was immediately able to get an appointment and the oil change time was comparable to those places that advertise 10 minutes. Excellent se I called and was immediately able to get an appointment and the oil change time was comparable to those places that advertise 10 minutes. Excellent service. More