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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,242 Reviews

1,242 Reviews of Aransas Autoplex - Service Center

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October 23, 2019

Nothing like home town service Staff was courteous and friendly. Work was done timely as promised. No hidden fees, I was made aware of all charges prior to the service was performed More

by Beth2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 23, 2019 -

Aransas Autoplex responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Aransas Autoplex Team

October 22, 2019

Service Stabilitrack and Service ABS lights were on The Service Department was able to work me in with very short notice. They diagnosed the problem quickly and made the repair. When test driving my car More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Aransas Autoplex responded

We sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, The Aransas Autoplex Team

October 22, 2019

rude Mr. Ashley the adviser front desk. get presonal that reallycare about their customers not only the ones that buy new vehicles , not happy at all with dealing with Ashley in service. More

by not happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2019 -

Aransas Autoplex responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, The Aransas Autoplex Team

October 14, 2019

Oil change to GMC Truck I called Aransas Autoplex to arrange an appointment to have an oil and filter changed to by 2019 GMC with Esther. Esther was very kind and helpful. Au More

by joe.a.sauceda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Anthony, Valentin Urquidez
Oct 15, 2019 -

Aransas Autoplex responded

Joe, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Esther does for Aransas Autoplex and our customers. Hope to see you again soon! Sincerely, The Aransas Autoplex Team

October 14, 2019

Awesome Real friendly Atmosphere and no hassle. Has various selection on vehicles. Their service department is really excellent and clean. They treat you like More

by gsmgk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Aransas Autoplex responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aransas Autoplex Team

October 14, 2019

Normal oil change Service agent was very nice. She could have been more detailed but I didn’t ask any questions. Although you guys were busy it only took an hour. Tha More

by stocktonr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady service agent
Oct 15, 2019 -

Aransas Autoplex responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Aransas Autoplex Team

October 12, 2019

Terrain Hesitation & Flat They got me in w/o an appointment & repaired my Terrain in the same day. They also provided me a shuttle service & from work. I will continue to hav More

by vernon.berckmoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in Service Dept Desk , Valentin Urquidez
Oct 15, 2019 -

Aransas Autoplex responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Aransas Autoplex Team

October 11, 2019

oil change Went for an oil change as a walk in and I didn't see the gentleman's name but he was kind of rude he said no appointment probably wont get it done. It More

by yvillarreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2019 -

Aransas Autoplex responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Aransas Autoplex Team

October 07, 2019

Great care They did a oil Change and lub a complete check up of my car!! So good to know everything is in good working order!!! Thanks More

by sjpensyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Aransas Autoplex responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Aransas Autoplex Team

October 03, 2019

Very responsive They were able to troubleshoot an uncommon problem caused when the vehicle was assembled, not a simple thing to do as the vehicle is brand new. More

by Sandro Rossetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Aransas Autoplex responded

Sandro, thank you for the feedback! We are happy to hear about your positive experience at Aransas Autoplex, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Aransas Autoplex Team

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