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Aransas Autoplex - Service Center

Aransas Pass, TX

4.3
1,187 Reviews

1,187 Reviews of Aransas Autoplex - Service Center

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July 11, 2019

Friendly people terrible service Paid $293.00 to get ignition fixed, still can't get key out!!will bring back again but this is my only vehicle so major pain to do. More

by peggy.growe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2019

Fast prompt service! Had a 4:00 appointment , took me right in and was out in no time- great job on a Friday afternoon! Staff friendly and courteous! More

by rican3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Aransas Autoplex responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Aransas Autoplex Team

July 08, 2019

Car making noise Took my 2017 Camaro to have it looked at because it's making a noise when pressing the accelerator, mechanic could never hear the noise , but it's cl More

by m_cantu6373
Recommend Dealer
No
Employees Worked With
Kyle Bogart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Aransas Autoplex responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Aransas Autoplex Team

July 05, 2019

It was great. It took longer than expected to get my car fixed. But I was given a rental car to get me by. Everything worked out good. More

by robin.moring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Aransas Autoplex responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Aransas Autoplex Team

June 26, 2019

Service I brought my truck in for it's first service. They were very friendly and very quick. I would highly recommend using them and will definitely bring my More

by shannon.lafreniere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2019 -

Aransas Autoplex responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, The Aransas Autoplex Team

June 24, 2019

Excellent care and service! Got a Roll N Lock installed by the service and Danny made sure to get it right! Came out afterwards and walked through instructions with me. All in al More

by tud_2d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Prezas-Service
Jun 25, 2019 -

Aransas Autoplex responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aransas Autoplex Team

June 24, 2019

Got the truck in and fixed my fuse problem. Autoplex will always try to get you in for service when you need to. It’s better to make an appointment if possible. But if you need a repair they do More

by Trike Rider W.W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2019 -

Aransas Autoplex responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Aransas Autoplex Team

June 21, 2019

Unhappy with service They did not fix my problem, cost me alot of money. Then tried to take advantage of me again. Never called when said they would. More

by Unhappy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Jun 25, 2019 -

Aransas Autoplex responded

On behalf of Aransas Autoplex, I would like to thank you for sharing the details of your recent visit. The experience you described is not reflective of the standards of our business. At your earliest convenience, please contact us so we can work towards a resolution. We hope to hear from you soon. Sincerely, The Aransas Autoplex Team

June 20, 2019

Great service department Great dealership great service department Friendly people Service with a smile Would recommend people go go to Aransas autoplex and I have done th More

by malcolm_gandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Aransas Autoplex responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will share your feedback with the sales and service team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Aransas Autoplex Team

June 19, 2019

Excellent service with able and courteous service people. Best place to get proper service. Called, made a timely appointment, waited about one hour for the work to be completed, which was done expertly, pr More

by ckpdstreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Aransas Autoplex responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and exceptional service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Sincerely, The Aransas Autoplex Team

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