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Aransas Autoplex - Service Center
Aransas Pass, TX
1,242 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,242 Reviews of Aransas Autoplex - Service Center
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December 13, 2019
Perfect Nice friendly staff that quickly helped me with my needs and were willing to go a bit beyond when needed to. I would go again. Nice friendly staff that quickly helped me with my needs and were willing to go a bit beyond when needed to. I would go again. More
by rickhino
Verified CustomerEmployees Worked With
December 10, 2019
Prompt Service I had overlooked having my auto inspection, which was now past due. I was eager to get the car inspected, so I could drive without fear of being stop I had overlooked having my auto inspection, which was now past due. I was eager to get the car inspected, so I could drive without fear of being stopped and given a ticket. To my surprise, Autoplex service department had my car inspected immediately. More
by lanettefox21
Employees Worked With
Other Employees :
I don’t know the names of the service department employees who worked with me.
December 10, 2019
Bad service Recently bought my Tahoe to get it checked out for the check engine light and service air bags light. Dropped it off on Saturday november 23 2019 by M Recently bought my Tahoe to get it checked out for the check engine light and service air bags light. Dropped it off on Saturday november 23 2019 by Monday 25they called me to get an aproval to work on it, I gave them the ok and never heard from them again. Called them back on Saturday the 30 and left a message but none got back with me. Called them on Monday December 2nd and talked to someone which took a message and again nobody got back with me, called them again on Tuesday December 3rd and same thing. Got so frustrated by Wednesday that I demanded to speak to someone or get some report of the progress on my car. They finally told me that there was no updates if it had been work on or not so just picked up my Tahoe and nothing was done to it. Worst experience I had, I've been there before and everything worked out just fine. More
by mono3835
Employees Worked With
December 10, 2019
oil change Excellent service and very little delay even though I did not have an appointment. I have already recommended you to other people I know thanks y’all Excellent service and very little delay even though I did not have an appointment. I have already recommended you to other people I know thanks y’all very much. More
by CharlieW
Employees Worked With
December 09, 2019
Poor service time. I took my car in for minor service and it took them 10 hours to get me my car back. They told me my spark plugs didn't come in that were ordered 4 day I took my car in for minor service and it took them 10 hours to get me my car back. They told me my spark plugs didn't come in that were ordered 4 days earlier. They never bothered to call and update me on what was going on I had to call them. More
by sherrielynn11561
Employees Worked With
Tommy Zuniga
December 05, 2019
Lack of knowledge Technicians working on our vehicle had minimal knowledge of the problem on the hatch of our Acadia. More training and communication for technicians i Technicians working on our vehicle had minimal knowledge of the problem on the hatch of our Acadia. More training and communication for technicians is recommended or teamwork should be incorporated, because apparently another technician knew how to fix the problem he just wasn’t consulted. They service reps up front were professional and were understanding of our frustration. The GM Greg Barton was very helpful in getting the vehicle repaired. More
by Matt Zabel
December 05, 2019
Worst dealership experience to date. . I’m not about to waste my day typing everything for nothing. Was treated poorly by the service department. Dropped off truck for an appointment at 8 . I’m not about to waste my day typing everything for nothing. Was treated poorly by the service department. Dropped off truck for an appointment at 8:00 am and work didn’t even begin on it until I arrived to pick it up at 4:30. Brought up a transmission issue with service writer , and they say said they drove it, which is a lie, the mileage was exactly the same as I dropped it off. I took a picture to verify. More
by Hunnalane57
Employees Worked With
Robert white. , Freddie Anthony
November 30, 2019
Censorship at Dealership!? Customer Service extends to how one is treated in the waiting area. Blocking and/or not having access to the internet on the customer devices in this Customer Service extends to how one is treated in the waiting area. Blocking and/or not having access to the internet on the customer devices in this day and age is UNEXCEPTABLE!!! More
by TomBearClaw44
November 25, 2019
I have a rare Corvette (Z06), and they did a great job Dealer had to order special parts and tools to fix my Z06, but did and in far less time than originally estimated. However, it was still $$$$. Dealer had to order special parts and tools to fix my Z06, but did and in far less time than originally estimated. However, it was still $$$$. More
by 72greenz28
Employees Worked With
Robert in Service
November 23, 2019
As always, a great experience! I took our Nissan Altima in for an inspection. With an appointment, I got in right away. Thank you guys for always being so nice and accommodating! I took our Nissan Altima in for an inspection. With an appointment, I got in right away. Thank you guys for always being so nice and accommodating! More
by btravis57
Employees Worked With
