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Aransas Autoplex

Aransas Pass, TX

4.4
1,792 Reviews
At Aransas Autoplex, we offer the complete line up of Chevrolet cars, trucks and SUVs. Portland customers, our inventory of this vehicle includes the all-new Chevrolet Sonic, the popular Impala and even the Corvette. If you are looking for more room or more towing capacity, we invite you to check out the Chevrolet Suburban or the powerful Silverado. Use this website to browse our inventory of Chevy vehicles. Rockport and Corpus Christi Chevrolet, Buick and GMC shoppers, if you find one that you like, you can request a price quote or schedule a test drive today! Portland GMC, Buick and Chevrolet drivers rely on our dealership for all their vehicle needs.
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2352 W Wheeler Ave

Aransas Pass, TX

78336

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Showing 1,792 reviews

December 14, 2021

Had appt and the car was not worked on. However, TJ stepped up and made it right. Everyone I talked to were courteous. The work was done well. More

by paulpatteson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Thornton
Dec 16, 2021 -

Aransas Autoplex responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Aransas Autoplex Team

December 10, 2021

The people in this service department are the best. They always perform professionally and promptly. I am absolutely satisfied with the service I always receive at Aransas Autoplex. I failed to get the nam More

by tommyg43hot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LAURA CANALES-Service Advisor
Dec 10, 2021 -

Aransas Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aransas Autoplex Team

December 10, 2021

They are honest people who will work with you as much as possible to get you in a great car. More

by reconking0420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley
Dec 13, 2021 -

Aransas Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Aransas Autoplex Team

December 10, 2021

Scheduled maintenance, oil change tire rotation…marked my tires. Tires weren’t rotated…had to go back to get it done properly. More

by odiejgibler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Aransas Autoplex responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Aransas Autoplex Team

December 10, 2021

What a pleasant experience! This was my best vehicle purchase ever. Everyone was super friendly and there was no pressure at all. I’ll be back when I need another new Tahoe! More

by KateHoover222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Thornton
Dec 13, 2021 -

Aransas Autoplex responded

Thank you for the excellent review! It is great to know that our team here at Aransas Autoplex was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Aransas Autoplex Team

December 09, 2021

Sat 1.5 hours for an oil change because she didn't inform the technician that I was waiting for my truck so he drained the oil and went to lunch, they tried to offer a car wash but I said I would never go ba More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : She sat beside Ashley
Dec 10, 2021 -

Aransas Autoplex responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, The Aransas Autoplex Team

Dec 13, 2021 -

J responded

What is there to discuss?

December 09, 2021

Onstar advised me take my Sierra to a dealership for an engine code. I made the appointment for 10:00 and arrived at 9:45. They chose to change the oil in my truck before checking the codes, and went to More

by rtjv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know their names. You should have the service records
Dec 10, 2021 -

Aransas Autoplex responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, The Aransas Autoplex Team

Dec 10, 2021 -

rtjv responded

Amend how? It’s under warranty and is now making a slight whistling noise.

Dec 20, 2021 -

rtjv responded

My truck is now making a loud whistling noise. Gets much worse when accelerating. A friend of mine is a Master GM Mechanic in another State and says he has seen this when power steering or transmission fluid level is low. Regardless, it just started when you serviced it recently. I will contact you tomorrow to see how we might resolve this issue.

December 09, 2021

This was my first time using this dealership and my first time owning a Buick! Everyone was very nice and the service did not take very long. I will definitely return More

by donnahall29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Aransas Autoplex responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Aransas Autoplex Team

December 09, 2021

They are great always willing to help all personnel so ffiendly will only purchase a car from autoplex have a Merry Christmas and great New Year. Sandy Carter More

by sandycarter4050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Girls in service department really great.
Dec 10, 2021 -

Aransas Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Aransas Autoplex Team

December 08, 2021

Issues with my windows paid deductible for services not performed on my vehicle very angry More

by BTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Aransas Autoplex responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Aransas Autoplex Team

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