Aransas Autoplex

Service handled professionaly n friendly. The oil change n recall were both completed in a good timely manner. Greeted in a friendly manner n received answers for my questions. Offered a r The oil change n recall were both completed in a good timely manner. Greeted in a friendly manner n received answers for my questions. Offered a ride but my son was my ride back home. Very satisfied with service Ofelia More

Satisfying Autoplex has always come through for me when I have vehicle problems . I have bought 11 vehicles from this dealer and expect to be treated with the sa Autoplex has always come through for me when I have vehicle problems . I have bought 11 vehicles from this dealer and expect to be treated with the same loyalty. . They always exceed my expectations . More

Finally Good! This is my 3rd vehicle from Aransas Autoplex, My experiences in the service department have NOT been the best in the past to say the least. I just pu This is my 3rd vehicle from Aransas Autoplex, My experiences in the service department have NOT been the best in the past to say the least. I just purchased a 2018 Impala, on a dealer trade. The vehicle had some issues... My service adviser Ashley was great... The service manager was great as well. They took care of my new car in a very timely manner. Thanks, Kim More

Warranty work on AC Had apt to get my A/C repaired on a Friday and took till Tuesday afternoon to get my car back. didn't even work on it on Monday wasn't offered a rent Had apt to get my A/C repaired on a Friday and took till Tuesday afternoon to get my car back. didn't even work on it on Monday wasn't offered a rental while my vehicle was in shop very inconvenient. Service personnel were friendly More

Good and prompt. Polite, efficient, & thorough & accommodating. The transmission problem that we had was apparently both solved and repaired. Every person that we had Polite, efficient, & thorough & accommodating. The transmission problem that we had was apparently both solved and repaired. Every person that we had contact with was both helpful and courteous and very helpful. We were given a ride home and picked up when repairs were finalized. (note: we should have been given a loaner car, because we were first told it would take two days, AND we had an approaching tropical storm system. We only have the one vehicle. However, the work only left us on foot for about 4 hours. So, all turned out okay!) More

Like family Had non stop great customer service when I arrived till I left. No matter who is working with you the great customer service is everyone's priority. Had non stop great customer service when I arrived till I left. No matter who is working with you the great customer service is everyone's priority. More

they were understanding and fair I had difficulty with a vehicle I purchased 6 months ago. They were very understanding and gave me a fair trade in value. They made it right! Kyle I had difficulty with a vehicle I purchased 6 months ago. They were very understanding and gave me a fair trade in value. They made it right! Kyle was amazing, and so was our finance guy. More

Bought a used Certified GMC truck I took the truck back in to get the tires balanced Jessie let me use his car while I wait for them to balance the tire I took the truck back in to get the tires balanced Jessie let me use his car while I wait for them to balance the tire More

Had quality issues but quickly fixed The receptionist Brandi in collision could be a little friendlier. Received vehicle back but had to be brought back. Problem was quickly resolved. Bot The receptionist Brandi in collision could be a little friendlier. Received vehicle back but had to be brought back. Problem was quickly resolved. Both pickup times I had to call for status update and be told it was ready. A call or text that vehicle ready would be nice. End quality was very good. This is my second time here and overall good experience. More

Great customer service!!! The crew helped me so much today, they even looked into making sure i wasn't going to uave to pay for something i was possibly covered for and turns o The crew helped me so much today, they even looked into making sure i wasn't going to uave to pay for something i was possibly covered for and turns out i was. They saved me money!!! More