Aransas Autoplex

Excellent service Jonathon echols is an outstanding salesman. From the start to the finish he went above and beyond to make sure I got the deal I wanted! Thank you Jonathon echols is an outstanding salesman. From the start to the finish he went above and beyond to make sure I got the deal I wanted! Thank you for making my car buying experience a joy! More

Help in selecting car purchase T J was informative in all areas of car purchase both in the positive features of the car as well as features the car didn't have (such as CD player. T J was informative in all areas of car purchase both in the positive features of the car as well as features the car didn't have (such as CD player.) The entire dealings with Aransas Auto Plex were positive. More

Service Oil change and tire rotation were good, but someone left big, dirty black shoe prints on my driver's side mat which I'm somewhat distressed about. Ot Oil change and tire rotation were good, but someone left big, dirty black shoe prints on my driver's side mat which I'm somewhat distressed about. Other dealers put down paper mats to avoid that problem. More

Amazing, Quick, Friendly Service :) Lanston was super helpful, knowledgeable, and friendly. I was in a major bind, and even on the phone, he was truthful and honest about what he could g Lanston was super helpful, knowledgeable, and friendly. I was in a major bind, and even on the phone, he was truthful and honest about what he could get me into for the payment I was looking for. More

Very Happy Jesse and Joe were very helpful and understanding of my financial situation. They did play games or try to pressure me like other dealerships have tri Jesse and Joe were very helpful and understanding of my financial situation. They did play games or try to pressure me like other dealerships have tried to do to me. I feel very good about my purchase. I will definitely be buying more vehicles from Aransas Auto Plex! More

Very friendly and helpful staff Had exactly what we wanted and got a great deal on it. Very knowledge about the car we were looking at. Everyone was very friendly and helpful Had exactly what we wanted and got a great deal on it. Very knowledge about the car we were looking at. Everyone was very friendly and helpful More

Service not as good as it used to be I've enjoyed using Autoplex over the years; however, I noticed with my last oil change that their prices have increased & their level of service has d I've enjoyed using Autoplex over the years; however, I noticed with my last oil change that their prices have increased & their level of service has decreased. Autoplex used to vacuum my car, as a courtesy & they also used to clean my windshield - neither of these things were done - even though the cost of their oil changes have increased. Also, my receipt did not show a checklist of services performed in my oil change (windshield wiper fluid checked, filled, etc). I bought my car there & have pretty much always taken my car there; unfortunately, I was a little disappointed in the lack of customer service this last time around. More

Routine Maintenance Not Followed Properly My tires were deflated below the manufactures specifications and I had a trip to San Antonio the next day. Also the tires were rotated and the mechani My tires were deflated below the manufactures specifications and I had a trip to San Antonio the next day. Also the tires were rotated and the mechanics failed to relearn the TPMS sensors to the tires proper location on the vehicle. I had to stop at a tire dealership in San Antonio to fix these 2 problems. Vehicle mileage was inaccurately punched in on invoice which could negatively affect my vehicles warranty status. Called dealership and the problem was fixed and a new receipt was mailed to me with the correct information. More

First, but not last Service Center Visit This was my first visit and were not the first in the waiting room, but we (as far as I could tell were first out. My first service for oil, tires & e This was my first visit and were not the first in the waiting room, but we (as far as I could tell were first out. My first service for oil, tires & etc was behind us. We will make it a point to make & keep future appointments as recommended. Thank you.. More

A 30 minute recall took 2 hours The service writer said it would take about 30 minutes, my appointment was for 10am and they finished around noon. The service department needs to pla The service writer said it would take about 30 minutes, my appointment was for 10am and they finished around noon. The service department needs to plan better and give better time estimates. More