Aransas Autoplex
Aransas Pass, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent Job Met Kelly. she was very helpful and knowledgeable. Told her what I was looking for. She took me to the vehicle. I drove it & I bought. Met Kelly. she was very helpful and knowledgeable. Told her what I was looking for. She took me to the vehicle. I drove it & I bought. More
Fast and courteous The appointment was scheduled for 4:00 and I was out by 4:45. They were extremely busy I thought and they were still able to get the work done in a t The appointment was scheduled for 4:00 and I was out by 4:45. They were extremely busy I thought and they were still able to get the work done in a timely fashion-Great Job! More
Making Lemonade with a Lemon My 2019 Chevrolet Colorado started having electrical issues about six months after purchase. It was frustrating, yes, but the people at Aransas Autopl My 2019 Chevrolet Colorado started having electrical issues about six months after purchase. It was frustrating, yes, but the people at Aransas Autoplex did what they could to remedy and alleviate my irritation of the situation. The problem was a mystery to even the GM representative but Autoplex worked diligently and carefully to follow all the instructions sent down from GM. Ultimately, they had to replace parts to resolve the issue. While I do believe my truck qualified as lemon, I think the employees at Aransas Autoplex did everything within their power and capacity to make it go as smoothly as possible. More
They were a great help in me getting a new vehicle. They worked hard to get me financed to purchase the Bruick Encore. Thank you! worked hard to get me financed to purchase the Bruick Encore. Thank you! More
Service was good but waiting on financing after you’ve been approved with great credit,was entirely to lengthy and long where it could have take 1 hr max 2 it took over 4 hours to get it done not a happy been approved with great credit,was entirely to lengthy and long where it could have take 1 hr max 2 it took over 4 hours to get it done not a happy camper got home to family to late although it got done!😡 More
Came in for alignment told couldn’t do as needed tie rod ends and upper ball joints. Needed the service because ball joints just replaced ends and upper ball joints. Needed the service because ball joints just replaced More
Awesome experience. No hassle, I was in and out in no time with the truck I wanted. I highly recommend Kyle bogart. Good sales team. time with the truck I wanted. I highly recommend Kyle bogart. Good sales team. More
Dealership went above and beyond and repaired my truck quickly also gave me rides to and from which was a true blessing to . Thank y’all quickly also gave me rides to and from which was a true blessing to . Thank y’all More
Thank you to Ashley for always keeping me in the loop with what’s going on with my car when it’s in service. He’s always so nice and understanding. Need more Ashley’s in this world! 😁 with what’s going on with my car when it’s in service. He’s always so nice and understanding. Need more Ashley’s in this world! 😁 More
Customer Service and Communication My wife and I are driving around the United States searching for our next home. We have a 2014 one ton Chevy Silverado dually towing a 36 foot fifth w My wife and I are driving around the United States searching for our next home. We have a 2014 one ton Chevy Silverado dually towing a 36 foot fifth wheel camper and are very cautious of being caught with maintenance problems "on the road". Our truck has very few miles on it as the first owner used it only for towing his camper once in a while. We had the new tires rotated at Big O tires and they noticed a rear axle leak on the driver side, they gave us an estimate of (roughly) 500.00 and "about two hours" of labor. We thought this was fair but knew we had a bumper-to-bumper warranty and thought it may still be under warranty at a Chevy dealer. Arriving in Port Aransas, I contacted your service center and was informed that next availability will be late "next week". I scheduled the date and arrived an hour early. Was informed by the representative that "it will take two hours"...and after some further inquiries he mentioned "for the initial research into the problem" and an additional (unspecified) amount of time to do the repairs. We left the service center thinking it would take the whole day. Long story short it took 3 days and quite a bit of prompting from me to get answers from the service representative. My insurance was billed $435.00 and I was charged $650.00....now to be fair, my insurance company only would pay for "after-market" parts which I had to pay the difference for Chevy OEM parts....there was also my $100.00 deductible that was added to my portion of the bill. Chevy service added new break pads (that squeak now) and a new e-brake pad. I am not happy with the "lack of communication" provided to me by your service center. If I would have been informed that the time frame would be 3 days right from the beginning the large, painful and dry pill would have been easier to swallow. "Not having the parts in stock" was a terrible excuse for a service center even after I called a week in advance. More