Apple Valley Honda
East Wenatchee, WA
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344 Reviews of Apple Valley Honda
Wonderful Service! Wonderful service from beginning to end! Loved convenience and ease of scheduling appointment online. Very convenient to arrive at service area, dri Wonderful service from beginning to end! Loved convenience and ease of scheduling appointment online. Very convenient to arrive at service area, drive up to garage door, have it open automatically, and drive my car directly indoors to "holding pen" in service area, exit vehicle, go through another door to enter facility. (VERY handy if there was inclement weather!) Greeted warmly and friendly by Ricardo. His attitude, knowledge, and helpfulness throughout was excellent! Inside facilities VERY clean and welcoming; waiting area very nice, relaxing and comfortable. The waiting time Ricardo had indicated upon check-in until service completed was accurate. Very nice touch to have Ricardo walk me outside and to my car after service and closing transaction completed. Everything was top-notch and I would happily recommend this dealership and service facility! More
Efficient Apple Valley Honda has it down. Easy to schedule appointments, no waiting weeks to get in. Speedy service always. The cleanest service department ev Apple Valley Honda has it down. Easy to schedule appointments, no waiting weeks to get in. Speedy service always. The cleanest service department ever. It’s a drive for me to get to Wenatchee, but I do it because I have confidence in the dealer. More
Routine Service Visit The service department team at Apple Valley Honda work hard at providing excellent customer service. They have been great to work with though the yea The service department team at Apple Valley Honda work hard at providing excellent customer service. They have been great to work with though the years, maintaining my Honda Odyssey minivan. 263,00 miles and still running strong! More
Annual maintenance I've always been confident that my Honda will be serviced with detailed care. I've never been disappointed. The staff welcomes everyone with a smile I've always been confident that my Honda will be serviced with detailed care. I've never been disappointed. The staff welcomes everyone with a smile, the work to be done is explained carefully, an estimated time frame, and an estimated cost is given. The waiting area is "above accommodating", very clean, welcoming and comfortable to relax while the work is being done. Refreshments are always available. This is above what one would anticipate and very much appreciated. Lynne Barnhart More
They are always very friendly and helpful Great service, friendly people, great place to relax while waiting for service to be completed. I have purchased multiple cars from this dealership an Great service, friendly people, great place to relax while waiting for service to be completed. I have purchased multiple cars from this dealership and have always had a great experience. More
BowTieGuy was very helpful Eryn was very helpful answering questions about the vehicle I was interested in. He is friendly and not pushy at all. I highly recommend him! Eryn was very helpful answering questions about the vehicle I was interested in. He is friendly and not pushy at all. I highly recommend him! More
Friendly staff and excellent service! Ricardo confirmed the services I needed done on my vehicle and was friendly and professional. He called me as soon as my vehicle was ready and the che Ricardo confirmed the services I needed done on my vehicle and was friendly and professional. He called me as soon as my vehicle was ready and the checkout process was simple. More
Routine service My visit was okay, I wasn’t thrilled with the service advisor asking me if I knew how to back up a car when I needed to leave with my rental and there My visit was okay, I wasn’t thrilled with the service advisor asking me if I knew how to back up a car when I needed to leave with my rental and there was miscommunication about the wheel alignment. I thought they would put the car on the rack and reset the specs but apparently all they did was look at the tires. There was no uneven wear, but when we get to that point it’s too late. I can go elsewhere in the spring for a thorough job. Otherwise, the rental car was awesome and the work was completed in a timely manner More
Excellent Service!! Excellent service from every department! I love that they are family friendly and have a play area for the kiddos. I would go back for service and to Excellent service from every department! I love that they are family friendly and have a play area for the kiddos. I would go back for service and to purchase my next car. More
Great Purchasing Experience I worked with Angela to purchase a used CR-V. She was friendly, knowledgeable, and she didn’t pressure me into purchasing something that I wasn’t sure I worked with Angela to purchase a used CR-V. She was friendly, knowledgeable, and she didn’t pressure me into purchasing something that I wasn’t sure about. I will be purchasing my next Honda through this dealership. More