Apple Ford Apple Valley

Found that it was very deceptive in there selling. Bought a used MKX and extented warranty (stupid of me), and 2 years in the engine blew. I feel Apple Valley Ford new this prior and when I called to Bought a used MKX and extented warranty (stupid of me), and 2 years in the engine blew. I feel Apple Valley Ford new this prior and when I called to tell them, this was their response. "We can sell you another." Are you kidding me 2 years I had and that was the response. I spent 10K on new engine, in that I could not sell otherwise. Very poor service and never ever going to go to this shop again. Yes I will tell all that ask where I bought it and the outcome of the service there! More

David Stoltz and Corey Eden went above and beyond to make this purchase seamless! The truck was ready to go and the paperwork was sent to us before we even came in! Thank you Apple Valley Ford for everything this purchase seamless! The truck was ready to go and the paperwork was sent to us before we even came in! Thank you Apple Valley Ford for everything! More

Great buying experience from the point of contact with our sales representative, Mark Halverson, to the moment we left the dealership with our new Ford Explorer…cappuccinos are an added bonus as well! 5⭐️ our sales representative, Mark Halverson, to the moment we left the dealership with our new Ford Explorer…cappuccinos are an added bonus as well! 5⭐️’s!! More

Awesome Dealership, I highly recommend Apple Valley Ford this is my 5th new vehicle purchase from this dealership, Great people to work with. Joe Murphy should get a raise he did so good. this is my 5th new vehicle purchase from this dealership, Great people to work with. Joe Murphy should get a raise he did so good. More

I'm happy with my purchase ford explorer Rob explained any questions I had I was happy dealing with him. any questions I had I was happy dealing with him. More

We are disappointed. On the test drive, the engine had a distinct misfire. We figured it was an easy fix. If not, they would honor their warranty. We discovered it ne On the test drive, the engine had a distinct misfire. We figured it was an easy fix. If not, they would honor their warranty. We discovered it needed an engine rebuild or another engine. That would cost us more than we paid for the car. They refused to take the car back. They claim that they have a 7-day warranty, but they don't always honor it. More

If I could give zero stars for this dealership, I would. Long story short, they convinced us to sign for a car that they assured us could tow 5,000 and then my wife did some digging and found out it could o Long story short, they convinced us to sign for a car that they assured us could tow 5,000 and then my wife did some digging and found out it could only tow 3,000. Getting a new car with a higher towing capacity than 3,500 was the only reason we were getting a new car in the first place. So we had to cancel the funds for that car and begin looking for another option for our family. They immediately had another car we could buy that was in our price range and what we were looking for so we went for it. One month later the car is making noise when making turns and it was still under the 90 day 3,000 mile blue certified warranty so by the time we get the car in we’ve had it 2.5 months and the right headlight is now no longer working as well. Once they get the car they proceed to tell us all 4 brakes and rotors on the car needs to be replaced and so does the headlight and the electrical pigtail. Which the total cost for all of this is $5,044. Had they actually done the 139 point inspection they claimed they did they would have found these most basic of things. They proceed to tell us they won’t cover anything and to have a good day. We finally had to argue with the sales manager and he agreed to make us pay only $1,300 for the headlight instead of $4,000 (which I still can’t afford) and won’t touch the breaks because that’s normal wear and tear. Which over 2.5 months it’s impossible to go through 4 breaks. I will never go back to this dealership and I will make sure everyone I talk to knows how awful of an experience this was. More

Ryan , did a excellent job of working out the details on the Maverick. This is my family’s 20 th Ford in the last25 years . It’s great working with Valley Ford . on the Maverick. This is my family’s 20 th Ford in the last25 years . It’s great working with Valley Ford . More

Apple Auto was great to work with they know the vehicle and packages they had better prices than most and the sales people where easy to work with and did not try and put me in something I did not want and packages they had better prices than most and the sales people where easy to work with and did not try and put me in something I did not want I will be back for my next vehicle Lance More

Great buying experience and our sales person Meghan was outstanding. Dealership was very clean and had refreshments while we waited. outstanding. Dealership was very clean and had refreshments while we waited. More