
Apple Tree Honda
Fletcher, NC
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Sales rep used intimidation and harrassment to make a sale! DO NOT BUY HERE! Bad, bad very bad experience. I am a young, single female and was took advantage of, intimidated and harrassed into purchasing a vehi DO NOT BUY HERE! Bad, bad very bad experience. I am a young, single female and was took advantage of, intimidated and harrassed into purchasing a vehicle by sales rep, David G. I told him no several times and he made me feel sorry for him and used my credit as a way to get to me. He called/text me constantly and when I came back, he told me I "was not leaving without a car." When I tried to bring it back he would not let me, even though my loan had not went through yet. When asked to speak with his supervisor he would not respond to me. When I finally did speak to the supervisor, Matt S, he was just as uselss and did not seem to care about any of the wrong doings. I would not recommend this place to anyone and will never buy from here again. More
NOT one person came to help us We were looking purchasing a CRV, waited 30 minutes outside and finally went inside to get some help. No one even acknowledged us or even bothered to We were looking purchasing a CRV, waited 30 minutes outside and finally went inside to get some help. No one even acknowledged us or even bothered to see if we needed anything. Apple Tree Honda sure has gone downhill. Too bad there isn't another Honda place in Asheville. Fred Anderson Toyota is the way to go. They immediately helped us on the lot for a RAV4 and i am a very happy customer. NEVER go to Apple Tree Honda. They are a true WASTE of time!!!!!!! More
Certified Honda Accord Wow, We live in Cumming, GA. about 180 miles from Apple Tree Honda. We had a 2013 Accord in Excellent condition but were so happy with the Honda bran Wow, We live in Cumming, GA. about 180 miles from Apple Tree Honda. We had a 2013 Accord in Excellent condition but were so happy with the Honda brand we were ready to step up to a new Accord. We only wanted a EX-L Coupe but they discontinued them in 2018. We did a lot of looking and found a 2017 Accord EX-L loaded at Apple Tree Honda. I contacted them and received an immediate response from Tim W. in the Pre-owned area. Tim gave COMPLETE DETAILS on the Accord we were interested in and made me an offer on our trade in as described condition. After a little negotiation we reached a figure I thought was fair and worth the drive to Fletcher, NC. We were pleasantly surprised when we got to Apple Tree and met Tim. Found out he was a Eagle Scout and He really proved it with his integrity. I had a Bank check in the amount we had agreed on in the e-mails and after they saw my car was AS DESCRIBED the deal was done. My new Honda Certified Accord was washed and fully gassed up. We drove home to Georgia and had a great trip. Thanks Tim and the staff at Apple Tree. We will be back. Gary & Patti B More
worst service ever I bought a used car from this dealership 3 months ago and they still owe me the second key to the car. I have repeated requested that they make goo I bought a used car from this dealership 3 months ago and they still owe me the second key to the car. I have repeated requested that they make good on the key and they refuse to supply it to me. Do not trust anything these people tell you. More
Pleasant experience I bought a Honda Civic from Ibis Sherren. I enjoyed my experience and felt pretty knowledgeable about the car by the time I left. Good price, and the I bought a Honda Civic from Ibis Sherren. I enjoyed my experience and felt pretty knowledgeable about the car by the time I left. Good price, and the 10 year 100,000 mile warranty gave me piece of mind. More
Great car and fair price! We bought a new Honda CR-V from this dealership, and Troy was the salesperson. Almost Everything about the buying process was positive, especially ou We bought a new Honda CR-V from this dealership, and Troy was the salesperson. Almost Everything about the buying process was positive, especially our interactions with Troy. The price of the vehicle was fair (Internet information easily gives the buyer the dealer cost), and the trade-in value on our car was spot on with the Kelley Blue Book research we had done before visiting the dealership. By the time we took our final test drive, we had narrowed our choice down to the CR-V or a Subaru Outback. Ultimately, we chose the CR-V because there were more standard safety features, the turbo engine was more responsive than the Outback four cylinder, and the price of the CR-V was several thousand dollars less than the Outback. More
No discounts no negotiation on price bad customer service Service apparently ends at the sale. Although the service department seems good avoid ed Burt at all costs. He will promise things he can't deliver. D Service apparently ends at the sale. Although the service department seems good avoid ed Burt at all costs. He will promise things he can't deliver. Don't count on a rental or loaner car either. Inconvenient hours and a nasty slow woman in rentals. More
Best car buying & financing experience Ever!! My husband and I purchased a preowned Pilot from Josh All & worked with Betsy in finance. Both Josh & Betsy made this experience by far the best we've My husband and I purchased a preowned Pilot from Josh All & worked with Betsy in finance. Both Josh & Betsy made this experience by far the best we've ever had. Josh was attentive & patient with us. Betsy is like no other finance person we've ever dealt with. She knows how to make you feel at home and even brings much humor throughout all the paperwork we had to sign! Thank you Appletree Honda! You have done a great job hiring true professionals!! More
Friendly, helpful, knowledgeable Scott in the used car dept at Appletree Honda, exceeded our expectations in every way. He not only seems very knowledgeable about the available cars, Scott in the used car dept at Appletree Honda, exceeded our expectations in every way. He not only seems very knowledgeable about the available cars, he is also very friendly and helpful as he walks you through what can often be a stressful and complicated process. Everyone in the used car dept was extremely friendly and courteous. More
Patient, Caring Staff I had a very complex electrical issue and though it took a while to diagnose, once it was, it was fixed affordably and quickly. Thank you to the patie I had a very complex electrical issue and though it took a while to diagnose, once it was, it was fixed affordably and quickly. Thank you to the patient and caring staff, especially Danny O.! More