
Apple Tree Honda
Fletcher, NC
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Great customer service. They made purchasing very easy and transparent - from beginning to end. Listened to what I wanted and got me in the right car for me. They made purchasing very easy and transparent - from beginning to end. Listened to what I wanted and got me in the right car for me. More
Extremely service oriented, have used servicing for last 6 years recently purchased a new car from Betsy she and team made it very pleasurable! 6 years recently purchased a new car from Betsy she and team made it very pleasurable! More
Quoted 1. 5-2 hours Still here after 3 Hire more people or just be honest Spent my time diagnosing the problem on forums. As it turns out it’s a 1700$ probl 5-2 hours Still here after 3 Hire more people or just be honest Spent my time diagnosing the problem on forums. As it turns out it’s a 1700$ problem with the ABS that Honda hasn’t fixed since the car was new in 2014 I’m told the part is indefinitely on back order and not available even if I wanted to fix it So long, resale value Thanks guys Selling vehicle so I never have to return My old 2002 civic is probably still running fine Done with Honda F this dealer Thanks for listening More
They showed a Honda crosstour when I inquired about they said it was already gone but they had other car, they did this with two different crosstours, just a bait and switch scam to get you to the dealershi said it was already gone but they had other car, they did this with two different crosstours, just a bait and switch scam to get you to the dealership More
Very friendly, fast and efficient. Nick was an excellent salesman and Zach was very efficient. Would recommend this dealership over and over. I bought two cars there and have been plea Nick was an excellent salesman and Zach was very efficient. Would recommend this dealership over and over. I bought two cars there and have been pleased with both More
In November I purchased a BMW from Apple Tree. They provided us with the carfax report and you would think coming from a legit dealership that the car would not have any issues and at first it did grea provided us with the carfax report and you would think coming from a legit dealership that the car would not have any issues and at first it did great. In late December I noticed that there was a jerking when shifting gears. I decided to take it to the BMW dealership to have it looked at. I then get a call from BMW later the same day explaining what was wrong with the car, I explain to them that I have a warranty on the car that we paid for when purchasing. I was told that the warranty was void due to a bad seal around the trunk that was causing a fuel electrical issue among other things that came to some a here around 3800 to 4000 dollars of repairs. Now my car is back in the shop again with something wrong with the engine. I left a review on Appletrees Google with a number to call and talk to them about the issues. I have attempted to call multiple times even spoke to a couple people that said they would make sure to have Matt Sewickzy to contact me back. I still have HEARD NOTHING!!!! I truly don't know how much more unprofessional one business can be. You would think when spending thousands of dollars a business would back there product or maybe at least return a phone call More
Made an appointment to have our car repaired and dropped it off the night before. They didn’t take our car at the appointed time and they took other cars that were dropped off that day. They called us about it off the night before. They didn’t take our car at the appointed time and they took other cars that were dropped off that day. They called us about the repair and gave us a quote but didn’t take into account or extended warranty. It wound up costing more than we anticipated. I will probably not go back. More
Went in for service. Told I needed a $50 part that “snapped” into place. Ordered and paid for part in advance. Came back for ”simple” install, signed work order for $0 labor charge. Was later informed “snapped” into place. Ordered and paid for part in advance. Came back for ”simple” install, signed work order for $0 labor charge. Was later informed that the labor would be $150. Told them that didn’t make sense and asked to be credited for the part. They refused. I’ll find another dealership. I don’t get it. They lost my business on 2 vehicles over a plastic part that probably cost them $30. More
This is to recognize Jeff of the service department for his outstanding performance on Saturday morning, in getting our vehicle repaired and returned to us in a very timely manner. Jeff went above and bey his outstanding performance on Saturday morning, in getting our vehicle repaired and returned to us in a very timely manner. Jeff went above and beyond the expected level of customer service. He is definitely an asset to Appletree Honda service. More
Would not recommend this “stealership” as they will lowball. Buyer beware. Made an hour and half commute and ended up getting the typical run around. I had substantial cash down payment; and trade in a lowball. Buyer beware. Made an hour and half commute and ended up getting the typical run around. I had substantial cash down payment; and trade in as well. but they blew it. You’d think business would learn that a satisfied consumer is usually a returning consumer...🤔 More