
Apple Tree Honda
Fletcher, NC
Filter Reviews by Keyword
By Type
Showing 201 reviews
Awesome After car hunting for quite some time to find something to fit my budget to no avail, I finally made my way to Apple Tree. Dustin Dallman was friendly After car hunting for quite some time to find something to fit my budget to no avail, I finally made my way to Apple Tree. Dustin Dallman was friendly and helped me find a used car that suited my needs and also looked great. He worked with me and had me driving home soon after in my 05 Honda Civic. More
Smoothest, most convenient purchase ever I recently purchased my wife's new 2015 Honda Fit from Apple Tree Honda after search around for the right color for several months. When I found it at I recently purchased my wife's new 2015 Honda Fit from Apple Tree Honda after search around for the right color for several months. When I found it at Apple Tree, Ibis Sherren helped make the entire process of purchasing a car remotely a breeze. She was very helpful over the phone, patiently answered my questions and those of my wife as we became comfortable with the process. In the end, it was possibly the most convenient and easy car purchase I've ever made. More
A Great Experience! We leased a new Pilot in late October. It was one of the easiest experiences we have had at a dealership... ever! We literally enjoyed working with We leased a new Pilot in late October. It was one of the easiest experiences we have had at a dealership... ever! We literally enjoyed working with Ibis and the team and definitely will be back. The Holders More
Apple Tree Honda & Ibis Sherren Treat You Like Family I have leased two cars from Apple Tree Honda, and I have done business both times with their salesperson Ibis Sherren. She is extremely knowledgeable, I have leased two cars from Apple Tree Honda, and I have done business both times with their salesperson Ibis Sherren. She is extremely knowledgeable, attentive, professional, helpful and courteous. Working with Ibis, I always know the process is going to be a breeze, and I'm going to get the car I want for a good price. And if I ever have a question or issue, Ibis is always quick to respond and fix the problem. I highly suggest Apple Tree Honda, and specifically Ibis Sherren, to all my friends and family looking for a great car. More
Great Dealership I had an awesome experience with Apple Tree Honda! Jeanie Heatherly was my sales person and she is wonderful! Very knowledgeable about Honda vehicles I had an awesome experience with Apple Tree Honda! Jeanie Heatherly was my sales person and she is wonderful! Very knowledgeable about Honda vehicles and was very friendly and easy to work with. I leased a 2014 CRV and I love it! Thank you all so much. I highly recommend this dealership! :-) More
Purchased New Honda Accord Purchased a New Honda Accord 8/20/14. Had one of the best experiences ever with a dealership we have ever had. Gene was awesome! Purchased a New Honda Accord 8/20/14. Had one of the best experiences ever with a dealership we have ever had. Gene was awesome! More
New Honda Accord Gene Monroe was an excellent sales person. He was friendly, knowledgeable, and spent a lot of time with me. He listened to what I cared about and di Gene Monroe was an excellent sales person. He was friendly, knowledgeable, and spent a lot of time with me. He listened to what I cared about and didn't try to steer me toward anything in particular. I got a good deal and am happy with my new car. More
Purchasing new Honda CR-V Gene Monroe was the salesman who greeted me when I arrived. He was very helpful and when I explained I was interested in CR-V's, he showed me all the Gene Monroe was the salesman who greeted me when I arrived. He was very helpful and when I explained I was interested in CR-V's, he showed me all the different models and even walked me over to the used car lot to show me what they had there. When I decided what I wanted, but the color I liked wasn't on the lot, he worked to find the color for me. I picked up my new CR-V a few days ago and it is exactly what I want! Gene didn't try to sell me something else. He worked hard to make sure that he sold me exactly what I wanted. Great service and great cars! More
Worst Customer Service! Run Car Buyers! I have purchased 2 brand new Hondas from Appletree. I took my Civic in for a paint recall yesterday because the paint is coming off the hood, roof, an I have purchased 2 brand new Hondas from Appletree. I took my Civic in for a paint recall yesterday because the paint is coming off the hood, roof, and trunk of my car. After dealing with a quite curt service advisor who told me to take my car for two estimates to 2 body shops of their choosing, which I did, I was told all by the body shop that all three areas of my car needed to be fixed and the trunk was showing the same symptoms as the roof and hood and would have the same problems if left unattended. I took my car back to Appletree (after doing all the legwork for Honda's recall) and advised them of what the body shop expert THEY sent me to had said about the trunk. Sandra Cook, my service advisor at Appletree, let me know that there was no trunk damage and Appletree would not be fixing the trunk. She was rude and hateful. I explained to her this is what the expert at the body shop YOU referred me to said. I asked to speak to the service manager James King...who was just as horrible. He let me know that body shops don't make the decisions...he does. He was very demeaning and rude and treated me like a child. I asked him to call the body shop rep I got the information from...he refused. This is a Honda recall. I am a loyal Honda and Appletree customer. Thanks to James King...I will never buy another car from Appletree. Do yourselves a favor....find another Honda dealer. More
Great service We have taken our 2000 model CRV to Apple Tree since buying it used, 4 years ago. Regardless of our vehicles age or budget, the service staff has alwa We have taken our 2000 model CRV to Apple Tree since buying it used, 4 years ago. Regardless of our vehicles age or budget, the service staff has always treated us as if we own a brand new Honda. All of our major repairs have been completed at Apple Tree. We can't trust other shops to learn how to service our vehicle or attempt to get the right parts on our limited budget. We have heard far too many "horror stories" of the wrong parts or wrong procedures at other facilities. The Service department is always up front with what is needed and what it will cost. They always wash and vacuum our vehicle with any service. During our many visits for even oil changes, they are professional from start to finish. They surprisingly have extended hours after work on some days and Saturdays. More