Apple Tree Honda

Great Experience! People at this dealership are wonderful and extremely helpful! Betsy Woods (finance manager), Troy (sales), Malachi (delivery specialist) and Ray McCa People at this dealership are wonderful and extremely helpful! Betsy Woods (finance manager), Troy (sales), Malachi (delivery specialist) and Ray McCall were very friendly and courteous. We appreciate their professionalism! More

Great buying experience! We purchased our 4th Honda from Apple Tree today. Great buying experience. We asked specifically for Jeanie Heatherly to be our sales person. She list We purchased our 4th Honda from Apple Tree today. Great buying experience. We asked specifically for Jeanie Heatherly to be our sales person. She listened to our purchasing desires and helped us to select the CR-V that we wanted. Jeanie also got us a very fair trade in value for the CR-V that we traded in. If you go to Apple Tree, ask for Jeanie. You will not be disappointed! Thanks Jeanie. Great job! More

Lease trade in was a breeze Everyone from the finance department to the gentleman who set up my Bluetooth was so helpful. Im originally from Fl, and we dont have great customer s Everyone from the finance department to the gentleman who set up my Bluetooth was so helpful. Im originally from Fl, and we dont have great customer service like I experienced at Apple tree. More

Poor customer service This dealer provides the worst customer service I have ever experienced. All other Honda dealers go out of their way to ensure customer satisfaction. This dealer provides the worst customer service I have ever experienced. All other Honda dealers go out of their way to ensure customer satisfaction. I had my vehicle serviced today for several minor issues. I left the dealer thinking my issues were resolved, to find out a new issue was created that I was unaware. I called the dealer the next day to explain the new issue that was not present when I left my vehicle with them the day before. They did not want to take responsibility after numerous calls and speaking to the Service Mgr, Jack Thill. They still wanted to charge me to correct their error and were not willing to fix the problem that was not originally present. The Tech made a mistake and they tried to cover it up. Jack and his team are not honest nor are they willing to right their wrongs and keep their customers. Instead they want to nickel and dime you to death. Every time I have had any interactions with this dealer there has been some sort of problem and issue. I have dealt with other Honda dealers with no issues or problems and they always ensure a good experience and customer satisfaction. Not so for Appletree Honda and their management. As of today they have lost my business and I will not return for further service work or purchases. You much better off to drive the Hendrick Honda in Hickory or Morganton or go to Greenville, SC. They will treat you right and you will get much better service and a better deal on prices and labor. Shame on you for treating your Asheville customers so badly. When I moved here people warned me about your dealer, now I know why! More

traded a Civic for a CRV Salesperson Jeanie is awesome!!!! We agreed on the deal very quickly. Most people have seen the person who likes to play games, counter offer after co Salesperson Jeanie is awesome!!!! We agreed on the deal very quickly. Most people have seen the person who likes to play games, counter offer after counter offer, back and forth, lets sit down and talk about it, make it take entirely too long, before finally agreeing on the deal you originally ask for, and act mad at you because of it. I call them idiots because they REFUSE to gain or retain customers. Apple Tree didn't do that. Apple Tree seemed happy to gain a new customer. More

made car buying painless. Cameron and Russ were very helpful in answering the few questions I had and very smoothly led us from the test drive to purchase. I appreciate his cal Cameron and Russ were very helpful in answering the few questions I had and very smoothly led us from the test drive to purchase. I appreciate his calm demeanor and patience with our questions. He was willing to check on anything he wasnt sure about. I have been a Apple Tree customer since the 80's and this was the smoothest purchase. More

Great experience I just got a new car. All of the people that I dealt with were so helpful. Especially Riss and Betsy. And they were willing to stay later than they ha I just got a new car. All of the people that I dealt with were so helpful. Especially Riss and Betsy. And they were willing to stay later than they had to. More

Over four hours to finalize Cameron was great and helped us via phone. Worst experience with finance and had to correct and get the $500 included in sales price. Sent wrong info Cameron was great and helped us via phone. Worst experience with finance and had to correct and get the $500 included in sales price. Sent wrong info to the SECU thus had to go back to dealer thankfully before we drove off. Would never recommend as wanted us to drive 25 miles and bring check back. Worst experience ever in dealing with honda dealers More

Tim W. in the Used Cars was Fantastic I was on a short time frame and Tim Willis was very helpful. A used Honda Odyssey came up and I had move fast. Tim helped so much as I drove up from I was on a short time frame and Tim Willis was very helpful. A used Honda Odyssey came up and I had move fast. Tim helped so much as I drove up from South Carolina to make the purchase. I was in and out of the dealer quicker than I had thought possible. The whole Apple family was great. Tim will certainly be getting my business again when I need to buy a used car. More

Great experience buying a new car Apple Tree Honda had a used car of a specific make and model that I wanted, worked with me on the price. They had made some repairs to the vehicle, w Apple Tree Honda had a used car of a specific make and model that I wanted, worked with me on the price. They had made some repairs to the vehicle, which I appreciated. The sales process was no pressure. Tim W. was very accomidating, friendly. Overall, a very good experience. More