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Apple Tree Acura

Fletcher, NC

Overview
Reviews
Vehicles
4.7
314 Reviews
Apple Tree Acura is the dealership many drivers in Fletcher NC choose when they're looking for a great deal on a well-equipped luxury car that's also able to deliver engaging dependable performance. We carry the full lineup of new Acura models including sedans and crossovers like the Acura RDX Acura TLX Acura MDX and Acura ILX. On our lot you'll also find a variety of Certified Pre-Owned Acuras which allows drivers to enjoy manufacturer-backed luxury and performance at a more affordable price.
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193 Underwood Rd.

Fletcher, NC

28804

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Showing 314 reviews

July 19, 2026

Unsure of repairs that need to be made. I did not see a copy of the actual diagnostic report. More

by BETHSQUILT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Jul 19, 2026 -

Apple Tree Acura responded

Thank you for your feedback, Beth. I understand your concerns regarding the diagnostic report and appreciate you bringing this to our attention. At Apple Tree Acura, we strive to keep you well-informed about your vehicle's repairs. If you would like to discuss this further or need more information, please feel free to reach out to me directly. I’m here to help. Sincerely, Richard Lupo Service Manager 828-684-4400

July 19, 2026

They make the leasing experience simple & pleasant. Nice people, no pressure, helpful. Great, reliable product. More

by MARCIPUGH
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Motes
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Jul 19, 2026 -

Apple Tree Acura responded

Thank you for highlighting how smooth our leasing process was. We’re glad our team could provide a pressure free environment and that your Honda continues to meet your expectations. We appreciate you choosing us and look forward to assisting with any future needs.

July 19, 2026

Christian is always helpful and kind when I come in for my service on my Honda Civic More

by stephanielking1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Jul 19, 2026 -

Apple Tree Acura responded

Thank you for sharing your experience. It’s wonderful to hear our service team has been consistently helpful and kind during your visits. We look forward to taking care of your Honda again.

July 19, 2026

I was having problems with my MDX and all I had to do was call and John had lined up for me to get me taken care of More

by KSHULL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jul 19, 2026 -

Apple Tree Acura responded

Thank you for sharing your experience. We’re glad a quick call led to prompt service for your Acura MDX, and that our team could make the arrangements you needed. Please let us know if we can help again.

July 18, 2026

Had an appointment for Honda recall fuel pump replacement. Everything went smoothly. My service advisor, Christian Zanca was excellent. He explained everything and gave me several calls with up More

by LDCANIPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Zanca
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Jul 19, 2026 -

Apple Tree Acura responded

Thanks for taking a moment to share your visit! I’m glad to hear that your experience at Apple Tree Acura went smoothly during your Honda recall fuel pump replacement. Christian is indeed a valuable member of the team, and I’m glad he provided you with excellent service and updates. I appreciate your feedback, and we look forward to seeing you again! Sincerely, Richard Lupo Service Manager 828-684-4400

July 18, 2026

Fast , efficient , knowledgeable, friendly service , clean , I have been taking my car here for service since I purchased it More

by JOHNANDDARLENE2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Print
Jul 18, 2026 -

Apple Tree Acura responded

We’re delighted the team provided fast, efficient and friendly service in a clean environment. Thank you for trusting us with your Acura MDX since day one and we look forward to caring for it again.

July 17, 2026

Could not find appoint for recall work made online. Said they could get to it anyway the next day S it was just a software upgrade. Arrived late the next day and work was not completed and they did n More

by LEE.BARGER
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
This was weeks ago. Call it traumatic amnesia.
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Jul 18, 2026 -

Apple Tree Acura responded

Thank you for your feedback, Lee. I understand your concerns regarding the delay in completing the software upgrade for your van. At Apple Tree Acura, we strive to ensure every service is handled efficiently, and it seems that we missed the mark in your case. I appreciate you bringing this to our attention and encourage you to contact me directly so I can address your experience more comprehensively. Your insights are vital for us to improve our services. Thank you again for sharing your thoughts. Sincerely, Richard Lupo Service Manager 828-684-4400

July 17, 2026

Quit sending me reviews five six seven eight nine ten eleven twelve thirteen fourteen fifteen More

by ORCACLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John doe
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Jul 18, 2026 -

Apple Tree Acura responded

Thank you for sharing your feedback. I understand your frustration regarding the number of review requests you've received. I appreciate you bringing this to our attention and will use your feedback as we continue to improve the customer experience. If you would like assistance with your communication preferences, please feel free to reach out to me directly at Apple Tree Acura. Sincerely, Richard Lupo Service Manager 828-684-4400

July 17, 2026

I have had good previous experiences but this past time I received incorrect information about checking in (said to use to kiosk) for my service and it took two hours to get an inspection. More

by ELewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jul 17, 2026 -

Apple Tree Acura responded

Thank you for sharing your experience with us. I appreciate your continued trust in Apple Tree Acura and understand the frustration caused by the incorrect information regarding the check-in process. Please know that we are committed to improving our services and ensuring a smoother experience for our customers. If you have any further concerns, feel free to contact me directly. We look forward to serving you better in the future. Sincerely, Richard Lupo Service Manager 828-684-4400

July 17, 2026

Quick service. I do miss the professionalism of Garrett and excellent communication with him.. Brandon was fine, but I think he was distracted as a lady had to go f More

by SUZIEPIXIE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Print
Jul 17, 2026 -

Apple Tree Acura responded

Thank you for your feedback, Suzie. I appreciate your comments about the quick service at Apple Tree Acura. I understand that you miss the professionalism and communication you had with Garrett. It's important for us to ensure every team member meets our standards of service. I welcome your insights and encourage you to reach out to me directly for any further assistance or to discuss your experiences. We look forward to serving you better in the future! Sincerely, Richard Lupo Service Manager 828-684-4400

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