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Ciocca Subaru of York

York, PA

4.7
235 Reviews
Call Dealership (717) 854-1800
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1202 Loucks Road

York, PA

17404

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235 Reviews of Ciocca Subaru of York

February 23, 2025

Took the hour drive to see a vehicle that was on the website as a pre-owned, only to learn once arriving that it too arrived from an hour away, a dealer trade. While the staff seemed courteous, the proc More

by Crosstrek Blues
Recommend Dealer
No
Employees Worked With
Douglas Augburn, Michael Driscoll
Report | Print
February 20, 2025

Ciocca Subaru of York never disappoints. I was looking for a specific crosstrek and in just a few days they delivered. Very satisfied More

by MJSG1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kerns
Report | Print
January 07, 2025

Prompt service. Excellent waiting area. Fair price. Busy but made us feel like we were important to them. Will be certain to use them again when we need service! More

by ckkrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Holmes
Report | Print
Jan 09, 2025 -

Ciocca Subaru of York responded

Thank you for your thoughtful review! We’re delighted to hear that you enjoyed prompt service, a comfortable waiting area, and fair pricing. It’s wonderful to know our team made you feel valued, even during a busy time. We look forward to serving you again in the future!

January 06, 2025

Employees were very courteous. Facility is clean and accommodating. Service was done in a punctual timeframe. More

by lindjb6738wuzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Report | Print
Jan 09, 2025 -

Ciocca Subaru of York responded

Thank you for your feedback! We’re glad to hear our courteous team, clean facilities, and timely service made your visit a positive experience. We appreciate your trust and look forward to serving you again!

January 06, 2025

My salesman was very very good helping me and also the financial lady. She really helped me out a lot to get a lower payment because my credit isn’t that great so they help me out quite a bit and I apprec More

by Bevmiller2306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I believe her name might be Christie the financial advisor
Report | Print
Jan 09, 2025 -

Ciocca Subaru of York responded

Thank you for sharing your experience! We’re thrilled to hear that both your salesman and the finance team went above and beyond to assist you, especially in finding a payment plan that worked for you. Your satisfaction means the world to us, and we’re so glad we could help—congratulations on your new vehicle!

December 24, 2024

Wonderful customer service from purchase to first service visit. This is my first Subaru and I love it. More

by Jazzywm2572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Holmes
Report | Print
Dec 30, 2024 -

Ciocca Subaru of York responded

Thank you for taking the time to share your kind words! We’re thrilled to hear that you had a wonderful experience from your purchase through your first service visit. It’s great to know that you’re enjoying your first Subaru! Our team at Ciocca Subaru of York is dedicated to providing excellent customer service, and we truly appreciate your trust in us. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to continuing to serve you!

December 17, 2024

This is the third vehicle we have bought from Ciocca. They have always gone above and beyond to make sure we are paired with the right car. They are polite and very attentive. We highly recommend them. More

by Kmstrait
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Augburn, Nathan Jacobs, Brianna Holmes
Report | Print
Dec 30, 2024 -

Ciocca Subaru of York responded

Thank you so much for your continued trust in Ciocca Subaru of York! We are thrilled to hear that your experiences with us have been positive and that we’ve been able to help you find the perfect vehicles over the years. Our team works hard to provide exceptional service, and your recommendation means the world to us. We look forward to assisting you again in the future. If there’s anything else we can do for you, please don’t hesitate to reach out!

December 09, 2024

My experience with your dealership was great unlike some of my past experiences at car dealerships. Your sales rep Tyler was excellent to work with. More

by Jkhershey42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Brianna Holmes
Report | Print
Dec 09, 2024 -

Ciocca Subaru of York responded

We’re thrilled to hear that your experience with us was a positive one, especially after some less-than-ideal experiences at other dealerships. It’s our goal to provide exceptional customer service and ensure our customers are completely satisfied. We’ll be sure to share your kind words with Tyler. Thank you again for choosing Ciocca Subaru of York.

December 03, 2024

The sales Person was great. Took his time and explained everything. why do we need 15 words for this? More

by walteredillsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kern, Brianna Holmes
Report | Print
Dec 09, 2024 -

Ciocca Subaru of York responded

We're delighted to know that your sales person was able to assist you so well. It's our goal to provide top-notch service and ensure our customers are completely satisfied. Your positive feedback is truly appreciated. Thank you for choosing Ciocca Subaru of York!

December 03, 2024

Great service writer. Pleasant and kept us informed. Offered suggestions for next visit that were in line with Subaru recommended service schedule. More

by Bob Viewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Blanco
Report | Print
Dec 09, 2024 -

Ciocca Subaru of York responded

Thank you for taking the time to share your positive experience. We're thrilled to hear that our service writer was able to assist you. Our team strives to provide exceptional customer service, and it's rewarding to know we met your expectations. We look forward to serving you again in the future.

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