Apple Sport Imports
Austin, TX
Filter Reviews by Keyword
By Type
Showing 151 reviews
Haggle-free car purchase with great customer service I recently purchased a used BMW from Thomas at Apple SI. I did quite a bit of research on the vehicle prior to making an appointment with Thomas to co I recently purchased a used BMW from Thomas at Apple SI. I did quite a bit of research on the vehicle prior to making an appointment with Thomas to come see it and take it for a test drive. The dealership website made it easy to get my hands on the vehicle history and the price was great after looking into the comps in my area. The team there made the entire purchase process easy and was completed in less than two hours (including the test drive). Not once did I feel pressured or like I wasn't provided all of the pertinent information. The manager of the dealership even took the time to come introduce himself and thank me for stopping in which, I was impressed by. I had an issue that turned out to be very small with the car shortly after I brought it home and the folks at Apple SI took my vehicle into BMW of Austin for me to get it serviced, provided a loaner, and returned the car to me a few days later. This level of service helped take the stress out of dealing with a repair on my brand new purchase. With this small hiccup behind me, I am extremely happy with my vehicle and would highly recommend Apple SI. More
Great Deal and Great Service John Bernhardt helped find the perfect car for me with an excellent deal. The whole experience was smooth and fast. I had been shopping around for car John Bernhardt helped find the perfect car for me with an excellent deal. The whole experience was smooth and fast. I had been shopping around for cars for 3 weeks. The minute I stepped on to the ASI lot, I knew this was my last stop. So excited that I was able to drive away in my new Mercedes-Benz that same day! Great service ASI! More
Buying without pressure and ease i was unaware of this dealership prior to my friend making a purchase there. He referred me and did not disappoint. I was a able to go there get the c i was unaware of this dealership prior to my friend making a purchase there. He referred me and did not disappoint. I was a able to go there get the car I wanted with ease. At no point did the dealer attempt to talk me up to a higher priced vehicle. This has been my experience with previous delearships. He listened to what I was interested in and provided some recommendations but allowing me to make a decision without any pressure making the experience more pleasant. More
Treated well. Interacted with sales person, sales manager and GM. All good interactions and relatively hassle-free. Price was reasonable. Process fairly painles Interacted with sales person, sales manager and GM. All good interactions and relatively hassle-free. Price was reasonable. Process fairly painless. Appreciated Callen's help and professionalism. I will consider using this dealership for maintenance going forward given their treatment of me in the process. More
Awesome Service Great customer service. Ami did an amazing job of getting me in and out, I knew what I wanted when I arrived and the over all process was quick and sm Great customer service. Ami did an amazing job of getting me in and out, I knew what I wanted when I arrived and the over all process was quick and smooth. Ami also did an awesome job of addressing some minor cosmetic details to the vehicle I wasn't to happy about but Apple Sport Imports stepped up and provided world class service. Can't wait to come back for my next vehicle. More
Allory is amazing ! Bought a Benz from Allory and couldn't be happier with my choice. She's probably the nicest woman I've ever had the pleasure of doing business with. I Bought a Benz from Allory and couldn't be happier with my choice. She's probably the nicest woman I've ever had the pleasure of doing business with. It was my first time buy/financing a car and she helped me a ton! Great place to buy an import. Be prepared it is a no haggle dealership so you either want the car or you don't. If you have a trade in, my advise is to sell it on your own then take that as your down payment to Apple Sport :) Have Allory help you, you will love her! More
Awesome Experience I was helped by Callen, definitely a good guy. we walked in and got right down to business and got honesty the whole way through. I would definitely r I was helped by Callen, definitely a good guy. we walked in and got right down to business and got honesty the whole way through. I would definitely recommend him and this dealer to anyone. More
Show me the money I don't recommend this company to anyone looking to buy a quality product. My experience was mediocre at best until recently when I brought up an issu I don't recommend this company to anyone looking to buy a quality product. My experience was mediocre at best until recently when I brought up an issue with a manager dealing with customer service issue and attention to detail. My opinion is that this company rides the coat tails of quality automakers and previous owners but does little in the way of reconditioning and detail cleaning. You've shown me that you don't care about me as your customer, all you wanted was my money. Thanks for nothing. The lifetime car wash is a joke. It is only an exterior wash and doesn't justify the wait or limited availability. More
Great Car Buying Experience When we first stopped by Apple SI we had originally been looking for a mid-size SUV (Mazda CX-5 / Kia Sorento). We were looking for a little more room When we first stopped by Apple SI we had originally been looking for a mid-size SUV (Mazda CX-5 / Kia Sorento). We were looking for a little more room for our grand daughter to kick her feet around and also more trunk space to fit our jogging stroller in the back. After Charlie showed us a few of the SUVs he had on the lot he than made us aware that the stroller we had didn't need such a huge truck space since the tires detached! Upon learning that fact he than showed us a hybrid and turbo version of the Kia Optima. After a few test drives we decided on the hybrid. The whole purchasing process was great (they even offered us $1k more than what Kelly Blue Book suggested the value of my girlfriends car). Overall it was a superb experience and I will definitely be returning in a year or two when I trade my car in. More
Excellent Service and Easy Process Ami at Apple Sport Imports is incredibly helpful and understanding when trying to help my family find a car that fits our needs. I will definitely us Ami at Apple Sport Imports is incredibly helpful and understanding when trying to help my family find a car that fits our needs. I will definitely use her again in the future. More