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Apple Honda - Service Center

Riverhead, NY

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748 Reviews

748 Reviews of Apple Honda - Service Center

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January 23, 2018

Bad job Mikey Mike kept my car for 3 hours then told me battery was ok after car had not started earlier and required Honda roadside assistance. Battery had been te More

by Bad Apple
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Turano, Mike Guarino
Mar 20, 2018 -

Apple Honda responded

We appreciate you taking the time to rate your experience at our dealership in our service drive. We are disappointed to learn you were not happy with your visit, and that you felt our service recommendation was not valid. We would like the opportunity to speak with you to learn more about the details of your visit, and see if there is a way we are able to make things right. Please contact Eric Nichols at (631)727-0555. Thank you.

January 19, 2018

Thought battery had “died” : I drove to the market and when came out, my car wouldn’t start. It seemed as thought the battery had “died”. Someone kindly jump started it and I drov More

by Owner2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know their names, but all the employees who spoke with me on the phone or I interacted with when I was at service were both professional and kind. , John Turano
Jan 23, 2018 -

Apple Honda responded

We're very happy to hear that John and the service team were able to get everything situated and fixed with your car battery! We hope we can help you again next time you have car troubles!

January 16, 2018

A+++ service Quick, courteous and professional service from all members of the service dept. The service was performed in a timely manner. The service dept descri More

by Krf123
Recommend Dealer
Yes
Employees Worked With
John Turano, Mike Guarino, Mark Skawinski, Charlie Vassallo
Jan 18, 2018 -

Apple Honda responded

Thanks for the A+++ rating! Glad to hear that our teams' hard work is paying off in the eyes of our customers! Thanks for coming to see us and we look forward to seeing you again in the future!

January 16, 2018

Oil/Filter change visit Waiting room was very crowded, but overall experience was good. Mark was informative yet respectful of my ultimate wishes not to replace the engine fi More

by AppleMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Jan 18, 2018 -

Apple Honda responded

Thank you for the positive feedback! We thank you for choosing Apple Honda and we look forward to earning your business again in the future!

January 15, 2018

1st year safety inspection crv My wife and I have both of our cars serviced at apple. Charlie was our first service rep (we purchased the cars at nardy) and he was great but apparen More

by lukewarm
Recommend Dealer
No
Employees Worked With
Tiffany, Mike Guarino
Mar 20, 2018 -

Apple Honda responded

Thank you for telling us about your experiences at our dealership! We are glad to hear that you’ve had an overall positive experience at Apple Honda! We would like the opportunity to speak with you to learn how we could have provided you with a 5-star rating, and to learn more about your decision to shop with Nardy Smithtown, instead of with us again at Apple Honda. Please contact Eric Nichols at (631)727-0555 to discuss your experience in more detail. Thank you!

January 14, 2018

Thorough, curteous and fast I had swift,curteous and thorough service when I brought my car in. It was a very positive experience on all levels. Thank you for your help. More

by Thethirdman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Jan 16, 2018 -

Apple Honda responded

It's great to hear that our service team was so positive! We were happy to help you, and we'd be happy to help again!

January 13, 2018

Service I come here and they are really fast with my car and have it out in no time love everyone who works here and helps me Thank you More

by Miafaucher2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milssa , Mike Wilson, Don Brunner, John Turano
Jan 16, 2018 -

Apple Honda responded

That's great to hear that our team was able to provide you with a fast service! We'd love to see you back here again!

January 13, 2018

No hassle , just did what I needed done and sent me on my way. Quick and easy, never a hard sell. If they see another problem, they let me know, but no pressure More

by happycove
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Turano
Jan 16, 2018 -

Apple Honda responded

It's great to hear that our service team gave you a quick and easy job! We'd be happy to help again next time your car needs it!

January 12, 2018

Courteous, informative, fast Excellent customer service. Would recommend to friends love the car wash & Bagels/coffee Will be back again. Don’t feel pressure in agreeing to do a More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Guarino
Jan 16, 2018 -

Apple Honda responded

Thank you for the recommendations! It's great to hear that our service team was able to help you out! Next time your car needs service, we'd be happy to help! P.S., we love the bagels and coffee as well!

January 11, 2018

Everything done right Not only did the work was done right and reasonably priced, but completed in the time states. Great staff, answering all our questions. Thank you. More

by Gnetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany, Dominic
Mar 21, 2018 -

Apple Honda responded

Thank you for sharing your experience with us! We're pleased to know that you were taken care of by our service team. We look forward to seeing you again soon!

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