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Apple Honda - Service Center

Riverhead, NY

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748 Reviews

748 Reviews of Apple Honda - Service Center

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February 14, 2018

Smooth dealership Called with a low tire problem they set us up for a 10.30 am appointment but said come in as soon as we can,within a short time after arriving at the More

by 2blkdogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino, Mark Skawinski
Feb 15, 2018 -

Apple Honda responded

Thank you for your review! We're happy to hear about your time with us and appreciate your business! We hope to see you back again soon so we can turn those 4 stars into 5!

February 13, 2018

great service person mike Guarino great service. Great service . Mike guarino good man to do business with .Apple Honda great place to buy a car and the people are real helpful like apple houda. More

by mike paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 15, 2018 -

Apple Honda responded

Thank you for the review Mike! We're happy that Mike Guarino could help you find the right car for you. Congratulations and we hope to see you next time!

February 11, 2018

Service with a smile I bought my first Honda in 2003. I always had it serviced at Apple Honda from day 1. Yes, at times, the drive to Riverhead was inconvenient and perhap More

by Eden H. Sargent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Turano
Feb 13, 2018 -

Apple Honda responded

Thank you so much for your continued loyalty over the years, Eden! We always enjoy getting to work with you. See you again soon!

February 08, 2018

Wonderful service Mike Guarino is always a pleasure to deal with when I have my car services. He is super helpful and always explains everything with clarity. More

by Yin876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 12, 2018 -

Apple Honda responded

Thank you for your recommendation and positive feedback about your recent experience with us, Yin! It's great to hear that you were provided with an excellent experience by Mike on our service team. We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. If we can help you further in any way, please let us know. We appreciate your business and look forward to seeing you on your next visit!

February 07, 2018

Service visit I gave 4 stars because the service department waiting room was under construction and customers were told they could wait in the trailer or the showro More

by Elisabeth Burrelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Turano
Feb 12, 2018 -

Apple Honda responded

Thank you for taking the time to share your experience with us, Elisabeth. We take customer feedback very seriously and try to continually provide the best service to our customers. We're sorry to hear about your discomfort during your wait, we hope to have a finished and comfortable waiting room soon and out of construction! That being said, we are pleased to hear you were provided a great service experience because of John. Please let us know how we can continue to help in the future. Thank you for your business and we hope you continue to choose us for all your car needs!

February 07, 2018

excellent MIKE GUARINO COULD NOT HAVE DONE MORE TO MAKE MY SERVICE CALL MORE PLEASANT. HE IS A CREDIT TO YOUR ORGANIZATION. I WILL RECOMMEND RIVERHEAD HONDA TO More

by CAPTAIN JACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 09, 2018 -

Apple Honda responded

Thank you, Jack! Your recommendation is a testament to Mike's hard work, and our service team is an incredibly valuable part of our business. If you need anything from us in the future, don't hesitate to call!

February 07, 2018

Best service fast response When ever I send email for an appointment I get a response fast. Whatever I bring the car in for this time inspection Mike always comes to tell me wha More

by Ann12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 09, 2018 -

Apple Honda responded

Thank you for the review, Ann! We are glad to hear that you're satisfied with the speed and thoroughness of our service, it's a point of pride! Please let us know if we can help you out with anything else.

February 07, 2018

Service of car and thinking about buying new vehicle Great attention to detail on service of car and attention to safety of operational recommendations as well as taking time to assess and describe possi More

by ahrh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jay Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Turano
Feb 09, 2018 -

Apple Honda responded

Thank you for the great review score! We are always here to answer any questions you have about your vehicle, or any other vehicle you might be interested in, so please give us a call if you need help. Have a wonderful day!

February 04, 2018

Service for heat issue Diagnosed other issues with car & left for repair. One issue with a service light in car when sensors where replaced came on again after leaving deale More

by Crv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Turano
Feb 06, 2018 -

Apple Honda responded

Thank you for the review! We are always here to help with any auto-related issues, so don't hesitate to call if anything does come up. Have a fantastic day!

February 03, 2018

battery replacement They replaced my battery which died after 18 months; they took me immediately; did a software update and washed my car on the exterior. Mike was very More

by Lillian Emma
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 06, 2018 -

Apple Honda responded

Thanks for the review, Lillian! We glad that we could help you out in a timely manner, replacing the battery is an urgent task! Please let us know if there's anything else we can do for you.

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