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Apple Honda - Service Center

Riverhead, NY

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748 Reviews

748 Reviews of Apple Honda - Service Center

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March 02, 2018

wonderful always accommodating even at the last minute. All the service reps are wonderful-I usually deal with John but worked with Kevin last visit and he was More

by LJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Adjohda, John Turano
Mar 21, 2018 -

Apple Honda responded

It's great to know that you were well taken care of by Kevin! Thank you for doing business with us and we look forward to seeing you again soon.

March 01, 2018

auto butler great job, car looks like new! prompt service. easy to make appointment, and the service department was very courteous, and very friendly on the phone More

by bpirani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kevin adjohda
Mar 05, 2018 -

Apple Honda responded

Wow, such kind words! It's great to hear that you were provided with an excellent experience by Kevin and our service team. If you need anything else, please come back and see us again. Thank you!

March 01, 2018

Good service. In and out.It was a little better than it was expecting. It was not a long wait. Normally it can be a long process. This time it wasn't. More

by McCoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Mar 05, 2018 -

Apple Honda responded

Wonderful to hear, McCoy! We strive to make every visit to our service department as quick and efficient as possible, so we're happy to hear that Mike could provide a good and swift service for you. Feel free to stop back in if there's ever anything else you need from us! Thanks!

February 27, 2018

no problems fast and no problems and also, do no tell me how long to make a review as i have finished college and no longer have to do papers thanks More

by RONALD J BLACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Mar 01, 2018 -

Apple Honda responded

Thank you for the review, Ronald, we're glad that your service was fast and problem-free! We hope we can see you again in the future!

February 25, 2018

Repair service Walked in, helped right away, service completed faster than I was originally told, and upon checking out, helped immediately again! Best, friendly s More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 26, 2018 -

Apple Honda responded

Thank you for the 5-star review, Liz! We're glad to hear that your service experience was quick, thorough, and successful. Call us if you need our help with anything, and have a lovely day!

February 23, 2018

Thanks for making my CRV look like new!! I made a appointment to have some minor CRV. Door nick, shopping cart scrapes & a small dent & scratches put in the rear door by myself, backing into More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Turano
Feb 26, 2018 -

Apple Honda responded

Thank you for the review, Judy! We're proud of the work our service team does, as meeting and surpassing our customers' expectations is an important goal for us. If you need help with anything else in the future, please let us know! Have a wonderful day!

February 23, 2018

Poor service dept Went with faulty battery that was still on warranty. Refused to replace after making me wait 3 hours. Had battery checked at three other places and it More

by Bad Apple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Turano, Mike Guarino
Mar 20, 2018 -

Apple Honda responded

We appreciate you taking the time to rate your experience at our dealership in our service drive. We are disappointed to learn you were not happy with your visit, and that you felt our service recommendation was not valid. We would like the opportunity to speak with you to learn more about the details of your visit, and see if there is a way we are able to make things right. Please contact Eric Nichols at (631)727-0555. Thank you.

February 21, 2018

Treated like a friend Always a positive and pleasant experience dealing with Mike Guarino. I waited for the service and was in and out within 1 hour. It was great to see an More

by jackim1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 23, 2018 -

Apple Honda responded

We hope that the showroom wasn't too hot, thank you for letting us know! We're happy to hear that Mike and the team can always give you such a positive and pleasant experience with us. We look forward to seeing you on your next visit!

February 20, 2018

Two out of two. This is the second time that I've used your service department. I was helped by Mark Skawinski both times. He was exceptionally friendly, knowledgeabl More

by pehrlein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Feb 21, 2018 -

Apple Honda responded

That's great, thank you for the feedback! We're proud of the work our service team puts in, and we hope you'll come back again if you need help in the future. Have a delightful day!

February 20, 2018

The trust just keeps on building My service was primarily motivated to get my inspection done. After I made the appointment the tire indicator light went on but I didn't get nervous More

by Francisco Campos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 21, 2018 -

Apple Honda responded

Thanks for the wonderful review, Francisco! We're so glad that we could thoroughly service your vehicle, while saving you a little time and cash as well. Please keep us in mind if you need anything else, and we'll be looking forward to the next time!

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