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748 Reviews of Apple Honda - Service Center
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April 21, 2018
Not crazy about dealership but service rep was great! I recently had to bring my car in for a recall. In the past I was always offered a loaner car for something like this. As a busy mom of three spendin I recently had to bring my car in for a recall. In the past I was always offered a loaner car for something like this. As a busy mom of three spending hours at a dealership mid day is quite the inconvenience so I was disappointed to learn that even though this was for a recall - which is clearly the manufactures fault— I was not able to use a car for those hours. I was however extremely impressed with the attention and concern of the representative – Mark. When it was getting close to my having to leave to pick up my daughter he was responsive and got me out of there as quickly as possible. I was quite grateful. I am on my third and probably final Honda Odyssey. I’m finding the level of service to go downhill over all. More
by Bspock
Employees Worked With
Mark Skawinski
April 18, 2018
pleasant easy and the coffee was hot! i was told about the dealership and that bonnie was the person to see if i were to buy a car so idid and i did. a fine example of a person that k i was told about the dealership and that bonnie was the person to see if i were to buy a car so idid and i did. a fine example of a person that knowns her job did not try to sell me and made the process easy. car buying should not be brain surgery. i m sure the other salespersons are also excelent at your dealership. and this survey request shows good management that cares keep it up. michael bassett More
by honolulumike
Employees Worked With
Other Employees :
mike in service and two mechanics that tried to find the problem and were professional
April 18, 2018
Service was prompt. Wait time was reasonable Called for appointment the day before and had the appointment for the next morning and service was completed within a reasonable time of approximately Called for appointment the day before and had the appointment for the next morning and service was completed within a reasonable time of approximately 1-1 1/2 hours while I waited. More
by Joan F Kielkowski
Employees Worked With
John Turano
April 15, 2018
Apple Honda Visit I am nearing the end of my current Civic lease and took the opportunity to meet with Bonnie Campbell while my car was being serviced. The whole experi I am nearing the end of my current Civic lease and took the opportunity to meet with Bonnie Campbell while my car was being serviced. The whole experience was great. Bonnie was very attentive to my questions and we test drive drive a few possibilities. I look forward to leasing my new Civic from Apple Honda in a few months time. More
by Civic Lover
April 14, 2018
Service Have had nothing but pleasant customer service experiences with sales and service dept. Look forward to many good years of dependability with my Honda Have had nothing but pleasant customer service experiences with sales and service dept. Look forward to many good years of dependability with my Honda purchase. More
by Drew 123
Employees Worked With
Mark Skawinski
April 13, 2018
Top-Notch Customer Service Always treated well and receive a full explanation of work being done. John strives to meet all my needs. I feel like a member of the family. Always treated well and receive a full explanation of work being done. John strives to meet all my needs. I feel like a member of the family. More
by NLynch
Employees Worked With
John Turano
April 12, 2018
Very organized and clear explanation of work completed. Very organized service department.Friendly workers who aim to please. Construction made it a little inconvenient but workers did their best to to make Very organized service department.Friendly workers who aim to please. Construction made it a little inconvenient but workers did their best to to make you comfortable. More
by paul
Employees Worked With
Mark Skawinski
April 12, 2018
Great customer service Mike was excellent . He called with update and called after service to see if I was satisfied. It was raining so my car was not washed but they will w Mike was excellent . He called with update and called after service to see if I was satisfied. It was raining so my car was not washed but they will wash if I take it back on a sunny day. More
by Hondacar
Employees Worked With
Mike Guarino
April 12, 2018
Butler service My car cleaning came out great. Very pleased, and it didn't take that long. I'm glad I received a call reminding me of the available service, which My car cleaning came out great. Very pleased, and it didn't take that long. I'm glad I received a call reminding me of the available service, which I had forgotten about. Too bad I never received a call before or I would have been in sooner. Perhaps the automated 6 month reminder program (emails/phone calls) should be checked for accuracy. More
by Big Jim
Employees Worked With
John Turano
April 12, 2018
Best service expericance. This was the service visit I ever had at Apple Honda. I met John, who gave me his card. I young man drove my service companions and I to a diner, a This was the service visit I ever had at Apple Honda. I met John, who gave me his card. I young man drove my service companions and I to a diner, and without calling back, he returned to pick us up. Not to shabby. Keven gave it to me stright and that is all you could ever ask for. Thank you JoeG More
by joegrrputo
Employees Worked With
Other Employees :
I alwasy deal with Bonnie and no other., Paul Weiss
