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Apple Honda

Riverhead, NY

4.3
1,252 Reviews
APPLE HONDA, A FAMILY OWNED AND OPERATED DEALERSHIP FOR OVER 50 YEARS WE REMAIN A LANDMARK ON ROUTE 58 IN RIVERHEAD,N.Y. OUR FAMOUS VIP REWARDS MEMBERSHIP GIVEN TO ALL OF OUR CUSTOMER'S "FREE OF CHARGE" EXTENDS A VARIETY OF COMPLIMENTARY SERVICES: INCLUDING LOANER CARS WITH MAJOR REPAIRS, TOWING WITHIN SUFFOLK COUNTY, DISCOUNTS ON SERVICE MENU ITEMS AND ACCESSORIES, ANNUAL 41 POINT INSPECTION, SATURDAY FOR CUSTOMER'S ONLY SERVICE HOURS AND A CAR WASH WITH EVERY SERVICE APPOINTMENT. APPLE HONDA WHERE VALUE AND GREAT PRICE COME TOGETHER.
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1375 County Rd 58

Riverhead, NY

11901

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Showing 1,252 reviews

October 03, 2017

Auto butler service and oil change We are always very pleased with the services received at Apple Honda. It is always a pleasure to see and talk to John Turano and John Jay Morgan. For More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jay Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Turano
Oct 04, 2017 -

Apple Honda responded

Sandra, we truly appreciate you taking the time to leave us such a great rating and feedback! It's great to hear that you were well taken care of! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that from our staff. We hope to see you back at Apple Honda!

October 02, 2017

Fantastic Experience This was my first experience with a Honda and I am very pleased with the whole process. A colleague of mine sent me in to see Bonnie Campbell who was More

by EHB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can not remember if it was Eric Nichols who processed my financing, but the man who helped me was great and it was his second day with Apple Honda., Jeff Schepps, John P. Bracken
Oct 03, 2017 -

Apple Honda responded

We're happy to hear that your first experience with Honda was so positive! We always want to make sure our customers know that they are valued and have all of the information they desire in order to make an informed purchase. Jeff, Bonnie, and the rest of the team were grateful to have the opportunity to help you find a new CR-V! Thank you for taking the time to share your experience with us. We look forward to assisting you again in the future!

October 01, 2017

They stick to price quoted Was quoted the same price for a Honda CR-V that was online and on phone and they kept to the price quoted...they sold me what I wanted not something I More

by Downlow243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Oct 03, 2017 -

Apple Honda responded

Thank you for the feedback! We always want to make sure our customers get what they want and feel comfortable with us when making purchasing decisions. We love knowing that you had a positive experience with us when looking for your CR-V! Thank you for choosing Apple Honda!

October 01, 2017

A Positive Experience This was my second visit to Apple Honda. The first time was an exploratory mission and I spoke with Mike. He was helpful and low key and answered many More

by JK
Recommend Dealer
Yes
Employees Worked With
Paul Weiss, Mike Wilson
Oct 03, 2017 -

Apple Honda responded

Thank you for your recommendation, JK! Our team is always glad to help anyone research and answer their questions. We love knowing that the experience you had with Mike encouraged you to come back once you were ready to buy! Please let us know if there is anything else we can do to assist you.

October 01, 2017

Why I own or lease three vehicles from apple honda Its very simple Mike Guarino is the absolute best customer service person I have ever dealt with. I probably have dealt with Mike 25 times over the pa More

by Vincent DiResta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jay Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Guarino, Mark Skawinski
Oct 03, 2017 -

Apple Honda responded

Wow! Thank you for the high praise, Vincent! Our whole team is always happy to see you and make sure that you're taken care of! Mike and Mark are always glad to have the opportunity to assist you and we appreciate your kind words about them! We are grateful for your continued business over the years and deeply appreciate the time you took to share your thoughts with us! We always love hearing from our customers regarding how they felt about their experience. Thank you again for sharing your feedback! We look forward to seeing you next time, Vincent!

October 01, 2017

Excellent Vehicle selection process. Being a previous Pilot owner, wanted to buy another. Was unsure as to which new model and features. Our salesperson was an excellent guide in making t More

by Boats
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John P. Bracken, Mike Wilson
Oct 03, 2017 -

Apple Honda responded

We're happy to hear that! Mike, John, and the rest of our team were happy to make sure that you were comfortable and confident in your next Pilot. Thank you for taking the time to share your thoughts with us!

September 30, 2017

Service was performed as requested received a call from mark regarding items they came up on the safety check and we reviewed together and appreciated his sug More

by Martian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Oct 03, 2017 -

Apple Honda responded

We're glad to hear that you appreciated the customer service you received during your most recent visit! Mark was glad to take care of you. Thank you for the feedback!

September 30, 2017

Personal touch We came here in August for a car for our daughter and had the pleasure of meeting Keenan. He was so friendly and personable and more importantly, he More

by Dawn73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keenan Stepenson
Oct 03, 2017 -

Apple Honda responded

Wow! We love hearing stories like these! Thank you, Dawn and Brian, for taking the time to share your experience with Keenan! We're glad to know that his level of service brought you back a second time and created a lasting impression of Apple Honda. We look forward to assisting you the next time you stop by!

September 28, 2017

info for dealership The waiting room was very dirty and we found it a bit uncomfortable.There were newspapers and food debris strewn around .It needs be be more clean. More

by skippy who
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Oct 02, 2017 -

Apple Honda responded

Thank you so much for your review and we really appreciate what you have to say. We are sorry to hear your experience was not what you expected. We'd love to hear more. Could you call us at (631)727-0555 so we can make sure you receive the experience you want?

September 28, 2017

Scheduled maintenance Great service and I was out quickly as I had waited. Mark let me know before work was done on items I had concern about. Really appreciated it. More

by Birdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Oct 02, 2017 -

Apple Honda responded

Birdy, thank you so much for your kind review and for bringing your vehicle to our service department. It was great to see you, and if you need anything else, we would love to help you again. We hope you have a nice day!

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