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Apple Honda

Riverhead, NY

4.2
1,247 Reviews
APPLE HONDA, A FAMILY OWNED AND OPERATED DEALERSHIP FOR OVER 50 YEARS WE REMAIN A LANDMARK ON ROUTE 58 IN RIVERHEAD,N.Y. OUR FAMOUS VIP REWARDS MEMBERSHIP GIVEN TO ALL OF OUR CUSTOMER'S "FREE OF CHARGE" EXTENDS A VARIETY OF COMPLIMENTARY SERVICES: INCLUDING LOANER CARS WITH MAJOR REPAIRS, TOWING WITHIN SUFFOLK COUNTY, DISCOUNTS ON SERVICE MENU ITEMS AND ACCESSORIES, ANNUAL 41 POINT INSPECTION, SATURDAY FOR CUSTOMER'S ONLY SERVICE HOURS AND A CAR WASH WITH EVERY SERVICE APPOINTMENT. APPLE HONDA WHERE VALUE AND GREAT PRICE COME TOGETHER.
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1375 Route 58

Riverhead, NY

11901

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Showing 1,247 reviews

February 07, 2018

Service visit I gave 4 stars because the service department waiting room was under construction and customers were told they could wait in the trailer or the showro More

by Elisabeth Burrelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Turano
Feb 12, 2018 -

Apple Honda responded

Thank you for taking the time to share your experience with us, Elisabeth. We take customer feedback very seriously and try to continually provide the best service to our customers. We're sorry to hear about your discomfort during your wait, we hope to have a finished and comfortable waiting room soon and out of construction! That being said, we are pleased to hear you were provided a great service experience because of John. Please let us know how we can continue to help in the future. Thank you for your business and we hope you continue to choose us for all your car needs!

February 07, 2018

Excellent service by Bonnie Campbell Bonnie Campbell is an excellent sales person - enthusiastic, knowledgeable, energetic, reliable - nothing is too much trouble. The best car sales per More

by newcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Apple Honda responded

Thank you for your kind words, it truly means a lot! Enjoy your new car, and call us if we can be of assistance in the future!

February 07, 2018

Best service fast response When ever I send email for an appointment I get a response fast. Whatever I bring the car in for this time inspection Mike always comes to tell me wha More

by Ann12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 09, 2018 -

Apple Honda responded

Thank you for the review, Ann! We are glad to hear that you're satisfied with the speed and thoroughness of our service, it's a point of pride! Please let us know if we can help you out with anything else.

February 04, 2018

Service for heat issue Diagnosed other issues with car & left for repair. One issue with a service light in car when sensors where replaced came on again after leaving deale More

by Crv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Turano
Feb 06, 2018 -

Apple Honda responded

Thank you for the review! We are always here to help with any auto-related issues, so don't hesitate to call if anything does come up. Have a fantastic day!

February 03, 2018

battery replacement They replaced my battery which died after 18 months; they took me immediately; did a software update and washed my car on the exterior. Mike was very More

by Lillian Emma
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 06, 2018 -

Apple Honda responded

Thanks for the review, Lillian! We glad that we could help you out in a timely manner, replacing the battery is an urgent task! Please let us know if there's anything else we can do for you.

February 01, 2018

Quick, efficient service. I had a little service issue and it was taken care of very quickly. Nice friendly atmosphere. John Turano is a pleasure to deal with. More

by wrcivic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Turano
Feb 05, 2018 -

Apple Honda responded

Thank you for telling us how we are doing! Its great to hear that John was helpful during your recent visit. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

January 30, 2018

Lease on a 2018 Civic EX Bonnie, Charlie, Victor and John Bracken were all very helpful. Bonnie is very knowledgeable. She explained all the workings of the car. We appreci More

by Dom3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie and Victor, Management, John P. Bracken
Feb 01, 2018 -

Apple Honda responded

Thank you for taking the time to share your valuable feedback with us! We are delighted to see that Bonnie, Charlie, Victor and John went above and beyond to ensure that your experience with us was a positive one. Please let us know if there is ever anything we can assist you with in the future. Thank you for visiting us and we so appreciate your business!

January 30, 2018

Always a pleasure! Always a good experience at Apple Honda. Went for an oil change, I was in and out. Kevin was very helpful and professional. I have a choice where to b More

by Redd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 01, 2018 -

Apple Honda responded

We are delighted to see that you always have a great time while at Apple Honda! Kevin is a wonderful asset to our team and we are pleased that he takes such great care of you! We appreciate your loyalty and look forward to serving you again soon!

January 30, 2018

Very satisfied Very happy with purchase no high pressure sales come ons everyone I encountered at dealership were pleasant & friendly would recommend & definitely co More

by JJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Bracciodieta , Don Brunner
Feb 01, 2018 -

Apple Honda responded

Thank you for your feedback! We know that our sales team will love to hear how impressed you were with their services. We hope you enjoy your new vehicle and we look forward to working with you again soon!

January 28, 2018

Mark is the best Since I began to service my car at Apple, Mark has been nothing but knowledgeable, professional, and trusting. He looks out for my best interest and More

by AshleyA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Jan 30, 2018 -

Apple Honda responded

Thank you for your review! Congrats on your new car and we hope to see you again soon!

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