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Apple Honda

Riverhead, NY

4.2
1,247 Reviews
APPLE HONDA, A FAMILY OWNED AND OPERATED DEALERSHIP FOR OVER 50 YEARS WE REMAIN A LANDMARK ON ROUTE 58 IN RIVERHEAD,N.Y. OUR FAMOUS VIP REWARDS MEMBERSHIP GIVEN TO ALL OF OUR CUSTOMER'S "FREE OF CHARGE" EXTENDS A VARIETY OF COMPLIMENTARY SERVICES: INCLUDING LOANER CARS WITH MAJOR REPAIRS, TOWING WITHIN SUFFOLK COUNTY, DISCOUNTS ON SERVICE MENU ITEMS AND ACCESSORIES, ANNUAL 41 POINT INSPECTION, SATURDAY FOR CUSTOMER'S ONLY SERVICE HOURS AND A CAR WASH WITH EVERY SERVICE APPOINTMENT. APPLE HONDA WHERE VALUE AND GREAT PRICE COME TOGETHER.
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1375 Route 58

Riverhead, NY

11901

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Showing 1,247 reviews

February 27, 2018

awesome experience thank you jose bustamante and apple honda for the great customer service!! i love my new 2018 pilot exl!! you made it easy to purchase!!! More

by Jennifer Pellegrini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jose bustamante
Mar 01, 2018 -

Apple Honda responded

Jennifer, thank you for taking the time to review us, we're pleased that Jose and the team were able to give you such great customer service! We're happy that you love the new Pilot! Let us know when you're ready for your first service appointment, we'd be happy to help!

February 26, 2018

Great experience This dealership is so nice and helpful. I’m going to come back again very soon and definitely going to recommend my friends to come here. Everyone is More

by Eacostacortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Feb 28, 2018 -

Apple Honda responded

That's wonderful to hear! Thank you for your feedback and kind words about Mike and the rest of our team. They work very hard to provide our customers with a quality experience. Congratulations on your new vehicle!

February 25, 2018

Repair service Walked in, helped right away, service completed faster than I was originally told, and upon checking out, helped immediately again! Best, friendly s More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 26, 2018 -

Apple Honda responded

Thank you for the 5-star review, Liz! We're glad to hear that your service experience was quick, thorough, and successful. Call us if you need our help with anything, and have a lovely day!

February 23, 2018

Thanks for making my CRV look like new!! I made a appointment to have some minor CRV. Door nick, shopping cart scrapes & a small dent & scratches put in the rear door by myself, backing into More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Turano
Feb 26, 2018 -

Apple Honda responded

Thank you for the review, Judy! We're proud of the work our service team does, as meeting and surpassing our customers' expectations is an important goal for us. If you need help with anything else in the future, please let us know! Have a wonderful day!

February 23, 2018

Poor service dept Went with faulty battery that was still on warranty. Refused to replace after making me wait 3 hours. Had battery checked at three other places and it More

by Bad Apple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Turano, Mike Guarino
Mar 20, 2018 -

Apple Honda responded

We appreciate you taking the time to rate your experience at our dealership in our service drive. We are disappointed to learn you were not happy with your visit, and that you felt our service recommendation was not valid. We would like the opportunity to speak with you to learn more about the details of your visit, and see if there is a way we are able to make things right. Please contact Eric Nichols at (631)727-0555. Thank you.

February 22, 2018

Satisfying experience I normally do not enjoy the car shopping experience. There have been too many bad memories in the past of this “ game”. I have to admit though that More

by SaggM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bustamonte
Feb 26, 2018 -

Apple Honda responded

We truly appreciate you taking the time share your experience with us! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. So, we're delighted to hear that Jose could provide a simple and easy car buying experience for you. Please let us know if there is anything else we can do for you. It was a pleasure doing business with you and we look forward to seeing you on your next visit! We wish you many miles of happy and safe driving in your new car!

February 22, 2018

great experience. Great sales person! I was guided by Eric Goetz to sales person keenan Stephenson. He was comfortable to deal with, knowledgeable and efficient. He and Eric made this ex More

by cwil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
keenan stephanson, eric goetz, john bracken
Feb 26, 2018 -

Apple Honda responded

Thank you for your recommendation and positive feedback about your recent experience with us! We pride ourselves on knowledgeable and honest staff members, like Keenan, Eric, and John and we are delighted to hear that they provided an enjoyable and easy car buying experience for you. We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. If you need anything else, please let us know. We appreciate your business and hope you come back soon!

February 21, 2018

Treated like a friend Always a positive and pleasant experience dealing with Mike Guarino. I waited for the service and was in and out within 1 hour. It was great to see an More

by jackim1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 23, 2018 -

Apple Honda responded

We hope that the showroom wasn't too hot, thank you for letting us know! We're happy to hear that Mike and the team can always give you such a positive and pleasant experience with us. We look forward to seeing you on your next visit!

February 20, 2018

Two out of two. This is the second time that I've used your service department. I was helped by Mark Skawinski both times. He was exceptionally friendly, knowledgeabl More

by pehrlein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Feb 21, 2018 -

Apple Honda responded

That's great, thank you for the feedback! We're proud of the work our service team puts in, and we hope you'll come back again if you need help in the future. Have a delightful day!

February 20, 2018

The trust just keeps on building My service was primarily motivated to get my inspection done. After I made the appointment the tire indicator light went on but I didn't get nervous More

by Francisco Campos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guarino
Feb 21, 2018 -

Apple Honda responded

Thanks for the wonderful review, Francisco! We're so glad that we could thoroughly service your vehicle, while saving you a little time and cash as well. Please keep us in mind if you need anything else, and we'll be looking forward to the next time!

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