Apple Honda

Found an aggressively priced accord hybrid and spoke with Eric. All seemed well, then I asked to verify the very specific vehicle I saw online will be available for me to test drive when I get there. He says Eric. All seemed well, then I asked to verify the very specific vehicle I saw online will be available for me to test drive when I get there. He says I’ll check and call you if it’s not here otherwise just come by. That should be the first red flag, I said no, call me either way. He called and confirmed it was sold but he texted me others more expensive available. He said he would be there if I come by. When I got to the dealer Eric was gone and they put me with another sales rep who told me that they don’t even discount “not even a dollar” from the internet pricing. More

John Jay Morgan is the best!! I have been meaning to write this review for a long time. My husband and I have bought 4 new Hondas from John Jay since 2011. Also, this past April I have been meaning to write this review for a long time. My husband and I have bought 4 new Hondas from John Jay since 2011. Also, this past April we leased a car from him (and Apple Honda). John Jay provides the best service of any salesperson I have ever encountered in any field or industry. He is unfailingly honest, enthusiastic, knowledgeable and helpful. He works with you to make sure your needs are met. Over the years we have also gotten to know him as a person. He is a genuinely kind and compassionate person. I give him 10 starts out of 5!! Apple Honda is fortunate to have such an outstanding sales consultant and person on their staff. More

Classic bait and switch. Was promised prices on two new cars and a trade in via email from a sales manager, Charlie via salesperson Michelle. Then the next day when attempting to buy, the prices were magic cars and a trade in via email from a sales manager, Charlie via salesperson Michelle. Then the next day when attempting to buy, the prices were magically thousands higher (and half of what they promised on the trade). The excuse was “my manager who was in yesterday isn’t here today, and the manager today says that these prices are too aggressive and we can’t do them.” Then I called the following day to speak with Charlie the original manager who promised me the prices, and he changed the price and said that he made a mistake. It was no mistake. It was completely intentional and he knew exactly what he was trying to do...and that was to get me to come into the dealership and then change the price on me and rely on the fact that I was tired from shopping around all day and that I would just give in. I’m glad I had the patience not to. The one good thing I can say is that Michelle was very informative and low pressure. Most of the time sales techniques are set by the management team, and not reflective of the sales people. If you must buy from this corrupt dealership, Michelle is the person to work with. More

Excellent & fast service From check in to check out always a fast & efficient service experience. I even got something to eat @ drove home in a just washed automobile. From check in to check out always a fast & efficient service experience. I even got something to eat @ drove home in a just washed automobile. More

Excellent! Johnny Lee was very attentive and respectful. He provided the necessary information about the CRV my wife and I were interested in. During the sale Johnny Lee was very attentive and respectful. He provided the necessary information about the CRV my wife and I were interested in. During the sale process, Johnny tried to make us satiisfied as much as possible with the pricing of the CRV. Brian Damboise was very informative regarding the financing. Jose did a great job on educating us on the basics of operating the car, especially the electronics. All together, it was a very pleasant and rewarding experience. The only thing was I noticed the gas tank was only half full after arriving home that evening. I'm sure it was something that could've been easily remedied if I had pointed it out to Jose at the time of pick-up. More

I had a service appointment. The staff was ready for me when I arrived for my service appointment and the work on my 2016 Civic was done in the time frame I was advised about in a The staff was ready for me when I arrived for my service appointment and the work on my 2016 Civic was done in the time frame I was advised about in advance. I had forgotten that my car was in its "inspection" month and the fact that they noticed, asked me about it, and completed the job was great. More

Thank you for all your help. Thank you for all your help, and helping repair my Mom's Honda Fit, after the car battery died. Thank you again for all your help, Chris B. Thank you for all your help, and helping repair my Mom's Honda Fit, after the car battery died. Thank you again for all your help, Chris B. More

Ralphs review I enjoyed my experience as it was calm and comfortable I received the service I had come in for and was not pressured for more. Most people do appr I enjoyed my experience as it was calm and comfortable I received the service I had come in for and was not pressured for more. Most people do appreciate that More

the sales manager was very insulting As a customer of Apple Honda I returned to lease a second vehicle. As the deal was being discussed with the sales rep (who was a gem to deal with) the As a customer of Apple Honda I returned to lease a second vehicle. As the deal was being discussed with the sales rep (who was a gem to deal with) the sales manager came over and attempted to continued the negotiation but in the end insulted me by suggesting I go to another dealership to buy a different brand of vehicle. Not the best way to keep and gain business. I will NEVER recommend this dealership in fact I will discourage everyone I know to avoid the place. More

Tim our salesperson was informative, pleasant and not pushy. They were able to expedite pickup and tim even dropped me off at work in the outlets. pushy. They were able to expedite pickup and tim even dropped me off at work in the outlets. More