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Apple Honda
Riverhead, NY
1,252 Reviews
APPLE HONDA, A FAMILY OWNED AND OPERATED DEALERSHIP FOR OVER 50 YEARS WE REMAIN A LANDMARK ON ROUTE 58 IN RIVERHEAD,N.Y. OUR FAMOUS VIP REWARDS MEMBERSHIP GIVEN TO ALL OF OUR CUSTOMER'S "FREE OF CHARGE" EXTENDS A VARIETY OF COMPLIMENTARY SERVICES: INCLUDING LOANER CARS WITH MAJOR REPAIRS, TOWING WITHIN SUFFOLK COUNTY, DISCOUNTS ON SERVICE MENU ITEMS AND ACCESSORIES, ANNUAL 41 POINT INSPECTION, SATURDAY FOR CUSTOMER'S ONLY SERVICE HOURS AND A CAR WASH WITH EVERY SERVICE APPOINTMENT.
APPLE HONDA WHERE VALUE AND GREAT PRICE COME TOGETHER.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,252 reviews
November 04, 2021
This place is a joke! They don't do anything they say or promise. STAY AWAY! Go to a different Honda dealer. promise. STAY AWAY! Go to a different Honda dealer. More
by Thepetmom2
October 28, 2021
My first visit was a good one due to the excellent and caring help of Joseph Gutierrez! My older Honda was in need of parts that were not available through Honda and Joseph took it upon himself to locate caring help of Joseph Gutierrez! My older Honda was in need of parts that were not available through Honda and Joseph took it upon himself to locate the part on his own to be installed by your service department. I was overwhelmed by the personal attention given to me and the expertise by Joseph to help when he did not have to. Thank you, I will be back! Maureen Dahms More
by maureendahms
Employees Worked With
Joseph Gutierrez
August 15, 2021
My husband & I bought a Honda CRV in Oct of 2019, My husband & I bought a Honda CRV in Oct of 2019, Bonnie was absolutely wonderful, she knew everything about the cars that she was selling, extreme My husband & I bought a Honda CRV in Oct of 2019, Bonnie was absolutely wonderful, she knew everything about the cars that she was selling, extremely informative, confident & wonderful to work with. Bonnie took her time & also went out of her way to program our cell phones to our car. Bonnie is the best, she is pleasant, kind, patient & goes out of her way for her customers. Thank you so much Bonnie for all that you have done to make this process smooth & easy. Sincerely Geri & Dennis Esnes More
by geri.esnes
Employees Worked With
April 17, 2021
Frank was my salesman he made my experience at Apple Honda a great one traded in my Tacoma. And got a ex crv to the staff at Apple Honda ty..., Honda a great one traded in my Tacoma. And got a ex crv to the staff at Apple Honda ty..., More
by Cruzer817
Employees Worked With
Brian Damboise, Frank Serigio
April 05, 2021
We leased a new Honda PILOT and left our old leased Honda Odyssey 2018 for the dealership to do a courtesy return to "Fusion Auto Finance". Usually, if we lease from same dealership they waive the dispositio Odyssey 2018 for the dealership to do a courtesy return to "Fusion Auto Finance". Usually, if we lease from same dealership they waive the disposition fee. We did return the Van in top condition and with all the equipment end of February but Fusion got the car end of march. Car was missing a FOB, remote of DVD and both DVD headset even though we returned all the equipment. They are charging us for a gauge on the front bumper even though there is no scratch on the car. I am not sure what happened for a month the car was there but definitely something happened or fusion telling me lies. I have some pictures but Fusion is telling me that its my responsibility and every time I call dealership I get the run around. No one actually try to resolve the issue or accept the responsibility. I am very worried about the new lease. I am not sure I will go back to them again. I was hoping to get my other vehicle changed with apple honda but I would rather go to another dealership. The only bright spot was the sales woman. She was very thorough about everything. More
by roby9299
March 24, 2021
Was looking to downsize from my pilot Elite to a CRV, but I wanted a specific color and trim level. Went to a few dealers including the one I bought pilot from, but nobody even tried to find the color I want I wanted a specific color and trim level. Went to a few dealers including the one I bought pilot from, but nobody even tried to find the color I wanted. Patti looked and found the exact color and trim level i wanted and it was at dealership and ready to pick up in 2 days!! Also the only dealer to give me a fair trade in price for my pilot! Highly recommended!! More
by Inadaze
Employees Worked With
January 27, 2021
Bonnie is the greatest. I was looking for a specific car. She told me she would contact me if one came in. She actually remembered and she called me right away. It was perfect! That is what I call service. S She told me she would contact me if one came in. She actually remembered and she called me right away. It was perfect! That is what I call service. She went above and beyond. I will definitely be back when it's time for a new car again! More
by Zanna
Employees Worked With
October 06, 2020
STAY AWAY!I was at this dealership on Thursday 10/1 STAY AWAY! I was at this dealership on Thursday 10/1 while I was working. They had just taken in a Jeep Wrangler from another customer the day before STAY AWAY! I was at this dealership on Thursday 10/1 while I was working. They had just taken in a Jeep Wrangler from another customer the day before and were cleaning and detailing it to put it on the lot for sale. I was immediately interested in the vehicle and the salesman John Jay Morgan told me it was $21,500. I left him a $500 cash deposit. He later wrote up my contract and sent it to me via email. I had gone on their website to get a little more details on the vehicle. They had it posted for the same price the salesman told me which was $21,500. The next day when I showed up the salesman approached me and I told him I wanted to find out what my payment would be. He took me to the Finance manager Jeff. He looked at my sales agreement and said he "couldn't sell that vehicle for that price." He said to the salesman John, "you know what we took this in for" "I will not sell this vehicle for less than $25,000." He then asked me to step away so he could reprimand the salesman. I intervened and said "it was advertised on line for that price" that is not my problem and it isn't his fault either." The salesman said he will call me tomorrow. Tomorrow came and went, no call. The next day, Sunday, came and went no call again. On Monday when I went in they had a refund check for my deposit. I said I don't want a refund I want the Jeep. They then said they sold it to someone else. xxx? How does and how can a dealership sell a vehicle to someone else that you have a deposit and a sales contract on right out from under you. This is illegal, immoral and unethical. I will never consider purchasing a vehicle from this dealership and I will continue to tell everyone I can to "STAY AWAY FROM THIS DEALERSHIP!!!" More
by GMeyer
September 25, 2020
This Place over charges and doesn’t actually fix the problem just pretend to. After having issues in the past with your sales and finance department I will never buy a car or get service from them again problem just pretend to. After having issues in the past with your sales and finance department I will never buy a car or get service from them again! I’ll be sure to tell everyone I know never to go to Apple Honda for ANYTHING! Make a sucker out of someone else.......Good riddance to you! More
by aces35
Employees Worked With
Mike Guarino
July 25, 2020
Bonnie was the best! Never dealt with such a knowledgable, patient, caring car salesperson! Bonnie was clear, efficient and fun to learn from, totally enthusiastic about h Never dealt with such a knowledgable, patient, caring car salesperson! Bonnie was clear, efficient and fun to learn from, totally enthusiastic about her job. A great experience arranging a lease with her! I’d recommend her to anyone! More
by cgiv
Employees Worked With
