Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Apple Honda
Riverhead, NY
1,248 Reviews
APPLE HONDA, A FAMILY OWNED AND OPERATED DEALERSHIP FOR OVER 50 YEARS WE REMAIN A LANDMARK ON ROUTE 58 IN RIVERHEAD,N.Y. OUR FAMOUS VIP REWARDS MEMBERSHIP GIVEN TO ALL OF OUR CUSTOMER'S "FREE OF CHARGE" EXTENDS A VARIETY OF COMPLIMENTARY SERVICES: INCLUDING LOANER CARS WITH MAJOR REPAIRS, TOWING WITHIN SUFFOLK COUNTY, DISCOUNTS ON SERVICE MENU ITEMS AND ACCESSORIES, ANNUAL 41 POINT INSPECTION, SATURDAY FOR CUSTOMER'S ONLY SERVICE HOURS AND A CAR WASH WITH EVERY SERVICE APPOINTMENT.
APPLE HONDA WHERE VALUE AND GREAT PRICE COME TOGETHER.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,248 reviews
April 05, 2021
We leased a new Honda PILOT and left our old leased Honda Odyssey 2018 for the dealership to do a courtesy return to "Fusion Auto Finance". Usually, if we lease from same dealership they waive the dispositio Odyssey 2018 for the dealership to do a courtesy return to "Fusion Auto Finance". Usually, if we lease from same dealership they waive the disposition fee. We did return the Van in top condition and with all the equipment end of February but Fusion got the car end of march. Car was missing a FOB, remote of DVD and both DVD headset even though we returned all the equipment. They are charging us for a gauge on the front bumper even though there is no scratch on the car. I am not sure what happened for a month the car was there but definitely something happened or fusion telling me lies. I have some pictures but Fusion is telling me that its my responsibility and every time I call dealership I get the run around. No one actually try to resolve the issue or accept the responsibility. I am very worried about the new lease. I am not sure I will go back to them again. I was hoping to get my other vehicle changed with apple honda but I would rather go to another dealership. The only bright spot was the sales woman. She was very thorough about everything. More
by roby9299
March 24, 2021
Was looking to downsize from my pilot Elite to a CRV, but I wanted a specific color and trim level. Went to a few dealers including the one I bought pilot from, but nobody even tried to find the color I want I wanted a specific color and trim level. Went to a few dealers including the one I bought pilot from, but nobody even tried to find the color I wanted. Patti looked and found the exact color and trim level i wanted and it was at dealership and ready to pick up in 2 days!! Also the only dealer to give me a fair trade in price for my pilot! Highly recommended!! More
by Inadaze
Employees Worked With
January 27, 2021
Bonnie is the greatest. I was looking for a specific car. She told me she would contact me if one came in. She actually remembered and she called me right away. It was perfect! That is what I call service. S She told me she would contact me if one came in. She actually remembered and she called me right away. It was perfect! That is what I call service. She went above and beyond. I will definitely be back when it's time for a new car again! More
by Zanna
Employees Worked With
October 06, 2020
STAY AWAY!I was at this dealership on Thursday 10/1 STAY AWAY! I was at this dealership on Thursday 10/1 while I was working. They had just taken in a Jeep Wrangler from another customer the day before STAY AWAY! I was at this dealership on Thursday 10/1 while I was working. They had just taken in a Jeep Wrangler from another customer the day before and were cleaning and detailing it to put it on the lot for sale. I was immediately interested in the vehicle and the salesman John Jay Morgan told me it was $21,500. I left him a $500 cash deposit. He later wrote up my contract and sent it to me via email. I had gone on their website to get a little more details on the vehicle. They had it posted for the same price the salesman told me which was $21,500. The next day when I showed up the salesman approached me and I told him I wanted to find out what my payment would be. He took me to the Finance manager Jeff. He looked at my sales agreement and said he "couldn't sell that vehicle for that price." He said to the salesman John, "you know what we took this in for" "I will not sell this vehicle for less than $25,000." He then asked me to step away so he could reprimand the salesman. I intervened and said "it was advertised on line for that price" that is not my problem and it isn't his fault either." The salesman said he will call me tomorrow. Tomorrow came and went, no call. The next day, Sunday, came and went no call again. On Monday when I went in they had a refund check for my deposit. I said I don't want a refund I want the Jeep. They then said they sold it to someone else. xxx? How does and how can a dealership sell a vehicle to someone else that you have a deposit and a sales contract on right out from under you. This is illegal, immoral and unethical. I will never consider purchasing a vehicle from this dealership and I will continue to tell everyone I can to "STAY AWAY FROM THIS DEALERSHIP!!!" More
by GMeyer
September 25, 2020
This Place over charges and doesn’t actually fix the problem just pretend to. After having issues in the past with your sales and finance department I will never buy a car or get service from them again problem just pretend to. After having issues in the past with your sales and finance department I will never buy a car or get service from them again! I’ll be sure to tell everyone I know never to go to Apple Honda for ANYTHING! Make a sucker out of someone else.......Good riddance to you! More
by aces35
Employees Worked With
Mike Guarino
July 25, 2020
Bonnie was the best! Never dealt with such a knowledgable, patient, caring car salesperson! Bonnie was clear, efficient and fun to learn from, totally enthusiastic about h Never dealt with such a knowledgable, patient, caring car salesperson! Bonnie was clear, efficient and fun to learn from, totally enthusiastic about her job. A great experience arranging a lease with her! I’d recommend her to anyone! More
by cgiv
Employees Worked With
May 01, 2020
buyer beware!!!!!!!! the most slim shady dealership I have ever dealt with! They are NOT HONEST & do not reveal the true expense of the transactions involved. The price th the most slim shady dealership I have ever dealt with! They are NOT HONEST & do not reveal the true expense of the transactions involved. The price they quote you is NOT the price you pay. Will not be doing business in the future. you have been warned!. More
by never again!!!!!!
Employees Worked With
Glen Braciodieta, Johnny Lee
March 10, 2020
Excellent service but a little expensive I was making my service in February 2020. It was something with air conditioner. Mike showed me small thing that was malfunctioning. They just replace I was making my service in February 2020. It was something with air conditioner. Mike showed me small thing that was malfunctioning. They just replaced it, and voila, aircon is working now (my kids will survive when we go to Florida in couple of weeks). So, the service was quick, the waiting facilities are great. One thing - nobody told be about Honda recall of safety bags, so I need to go again to double check after I get back from business trip. More
by Vas Begunn
Employees Worked With
Mike Guarino
February 29, 2020
Ariana was hands down the best sales associate I’ve ever done business with. Helpful, friendly, patient. All the attributes I hoped to find in the person I’m putting my trust in to find the vehicle I want done business with. Helpful, friendly, patient. All the attributes I hoped to find in the person I’m putting my trust in to find the vehicle I want in the price range I'm comfortable at. I never felt rushed. Ariana is a true professional, right down to installing the plates on my vehicle herself. A+++ More
by Lee M.
Employees Worked With
Jeff, Brian Damboise, Ariana Prifte
January 07, 2020
HAPPY CUSTOMER!!! Another Great Apple Honda Experience!! Great Staff From - Service Manager John Turano with always great Advice- OUTSATNDING !!! To Eric Goetz Sal Another Great Apple Honda Experience!! Great Staff From - Service Manager John Turano with always great Advice- OUTSATNDING !!! To Eric Goetz Sales Manager with his great PROFFESSIONAL experience over 15 + Years at Aplple Honda !! Just picked up my 8th Apple Honda for my Family could not be Happier with the whole smooth fluid experience!! Just Outstanding!, right down to Salesman Joe P., what a kind PROFFESSIONAL experience !!! Please reach out to Eric & Joe just First Class !!!!!! More
by Savio
