Apple Honda

I went there to had them done oil change on my 2019Honda CRV (It only has 20000 miles) after waiting there they told me it was all set, I went to pharmacy and I got a call from them asking me to return rigt CRV (It only has 20000 miles) after waiting there they told me it was all set, I went to pharmacy and I got a call from them asking me to return rigth away since they forgot to Put back something that should be placed in place since they removed... I returned for them to do it, 20 minuts later I drove my car into the highway: my car Started to shake, I couldnt throlling any longer... They damaged my car there!!! Apple Honda and specially Chad (Service Manager) and head mechanic Dont take good care of your Car... They repaired my car but dont want to let me know what happened or extend warranty in engine/ Brakers or transmission!!! I asked Chad for a paper as a proof of the work they done and he wrote in: "CUSTOMER STATES"... I didnt state ANYTHING my Car was WORKING GREAT UNTIL these WORKERS PUT THEIR FINGERS ON IT!!!! SHAME OF YOU AND THE WAY AS YOU TOOK ADVANTAGE OF CUSTOMERS... WORST EXPERIENCE EVER!!! More

We visited this dealership in 2017 and had the worst experience. Flashforward to 2021, and They completely turned their sales team around! When I arrived at the Dealership, the Person at the door set m experience. Flashforward to 2021, and They completely turned their sales team around! When I arrived at the Dealership, the Person at the door set me up with Mary! Mary was very knowledgeable and Patient in my decision making! I was torn between the CR-V and HR-V. Mary sent us out on a Test drive in each car. When it came time to negotiate, Charlie G was the man!! Got us where we wanted to be within a few dollars. After a small hiccup while sitting with Finance, Charlie saved the day and helped me out! If you're in the market for a New HONDA, Visit Apple and ask for Mary! Job well done!! More

This place is a joke! They don't do anything they say or promise. STAY AWAY! Go to a different Honda dealer. promise. STAY AWAY! Go to a different Honda dealer. More

My first visit was a good one due to the excellent and caring help of Joseph Gutierrez! My older Honda was in need of parts that were not available through Honda and Joseph took it upon himself to locate caring help of Joseph Gutierrez! My older Honda was in need of parts that were not available through Honda and Joseph took it upon himself to locate the part on his own to be installed by your service department. I was overwhelmed by the personal attention given to me and the expertise by Joseph to help when he did not have to. Thank you, I will be back! Maureen Dahms More

Frank was my salesman he made my experience at Apple Honda a great one traded in my Tacoma. And got a ex crv to the staff at Apple Honda ty..., Honda a great one traded in my Tacoma. And got a ex crv to the staff at Apple Honda ty..., More

We leased a new Honda PILOT and left our old leased Honda Odyssey 2018 for the dealership to do a courtesy return to "Fusion Auto Finance". Usually, if we lease from same dealership they waive the dispositio Odyssey 2018 for the dealership to do a courtesy return to "Fusion Auto Finance". Usually, if we lease from same dealership they waive the disposition fee. We did return the Van in top condition and with all the equipment end of February but Fusion got the car end of march. Car was missing a FOB, remote of DVD and both DVD headset even though we returned all the equipment. They are charging us for a gauge on the front bumper even though there is no scratch on the car. I am not sure what happened for a month the car was there but definitely something happened or fusion telling me lies. I have some pictures but Fusion is telling me that its my responsibility and every time I call dealership I get the run around. No one actually try to resolve the issue or accept the responsibility. I am very worried about the new lease. I am not sure I will go back to them again. I was hoping to get my other vehicle changed with apple honda but I would rather go to another dealership. The only bright spot was the sales woman. She was very thorough about everything. More

Was looking to downsize from my pilot Elite to a CRV, but I wanted a specific color and trim level. Went to a few dealers including the one I bought pilot from, but nobody even tried to find the color I want I wanted a specific color and trim level. Went to a few dealers including the one I bought pilot from, but nobody even tried to find the color I wanted. Patti looked and found the exact color and trim level i wanted and it was at dealership and ready to pick up in 2 days!! Also the only dealer to give me a fair trade in price for my pilot! Highly recommended!! More

Bonnie is the greatest. I was looking for a specific car. She told me she would contact me if one came in. She actually remembered and she called me right away. It was perfect! That is what I call service. S She told me she would contact me if one came in. She actually remembered and she called me right away. It was perfect! That is what I call service. She went above and beyond. I will definitely be back when it's time for a new car again! More