Apple Honda

Honest service John listed all the issues I had with the car and made sure they were addressed. It did take some time for the car to be done but there is a nice wai John listed all the issues I had with the car and made sure they were addressed. It did take some time for the car to be done but there is a nice waiting room to pass the time. More

professional and thorough assistence Everyone made sure that all the t's were crossed and i's dotted...and especially since it was a Saturday, the Honda insurance representative patiently Everyone made sure that all the t's were crossed and i's dotted...and especially since it was a Saturday, the Honda insurance representative patiently stuck with us to get info to our insurance co. More

Great Service I received excellent Service at Apple Honda. I was helped by Mark Skawinski who was very professional and informative in the service of my car. I received excellent Service at Apple Honda. I was helped by Mark Skawinski who was very professional and informative in the service of my car. More

Car service Fast, efficient and friendly service center. Was happy with the service done on my car and the car wash was a bonus. Thought the cost of work done was Fast, efficient and friendly service center. Was happy with the service done on my car and the car wash was a bonus. Thought the cost of work done was a little high. More

Forced Negotiations Car dealerships get a bad rap. They are in business to make money and customers want a “great deal”. The two concepts are incongruous. There are winne Car dealerships get a bad rap. They are in business to make money and customers want a “great deal”. The two concepts are incongruous. There are winners and losers and if you want the dealership to last long enough to service your car, the salespersons must win more than lose. That said, my saga is as follows: After six years as a Honda leaser, with no missed or late payments, I switch Honda dealerships and went to Apple Honda. We made a dealership friendly deal and I didn’t watch my back carefully. Apple Honda did not place this lease with Honda Finance, but with a different leasing company, Cal Automotive. I didn’t realize this until the second payment was due. My fault. I gained nothing for 72 consecutive, non late payments. Next, after I was tired of waiting for the car to be made ready, I was introduced to the finance man. This man slipped in an “auto butler” deal that I never used. Again, my fault. Not the best deal, but I can’t complain. I returned a week ago to see if we could make a deal. This time I went with the knowledge of the previous experience. The negotiations were on point and relatively quick. My parameters were specific and relatively unyielding. My salesman, Bill Fusco, was persistent and tried to get me to “sign”. He brought in Charlie G., a sales manager, and he helped Bill to close the deal. Charlie told me not to tell anyone about the great deal I made, but in reality, the dealership won. The lease was put through Honda Financial. The only objectionable part of the deal was being sent to the finance man to sign the papers. He did his job, and tried to slip an item into the deal that was already omitted and agreed upon. I stood firm and when he checked, he confirmed my view. I signed and left with a car of my choice and at my price. The saddest part of this negotiation is that the buyer must be vigilant. I’ve seen several negative reviews of different dealerships and feel it incumbent upon me to say, dealerships are there to sell cars and give cars away. This dealership is honest and fair. The service department is superior and conscientious. If you expect anything more from a dealership, you are fooling yourself. Honest and fair. More

Excellent service From the moment I went in employees were very helpful, very friendly and service was very fast. I will Definately be back the next time I need any ser From the moment I went in employees were very helpful, very friendly and service was very fast. I will Definately be back the next time I need any service done. More

Purchase CRV Our salesperson Patty was great knowledgeable and helpful her advice and help was invaluable we enjoyed working with her. We wouldn’t have purchased t Our salesperson Patty was great knowledgeable and helpful her advice and help was invaluable we enjoyed working with her. We wouldn’t have purchased the car without her help More

Excellent Service I received friendly,professional service at Apple Honda. Great place to purchase and service your Honda. The new service department waiting room makes I received friendly,professional service at Apple Honda. Great place to purchase and service your Honda. The new service department waiting room makes the experience very enjoyable. More

Excellent service department! I dropped in without an appointment because my tire pressure light went on. The service department accommodated me and repaired the tire within abo I dropped in without an appointment because my tire pressure light went on. The service department accommodated me and repaired the tire within about an hour. I was so grateful! More

They listened and addressed my concerns It was a pleasure dealing with Michelle Montalbano. She is very personable, attentive and efficient, in addition being very pleasant to deal with. Th It was a pleasure dealing with Michelle Montalbano. She is very personable, attentive and efficient, in addition being very pleasant to deal with. The process of picking up the car was much more smooth than past experience. I would be happy to recommend Michelle to anyone More