Apple Honda

I would definitely recommend going to Apple Honda. It was a very positive experience. You couldn't ask for a better person to work with than Orlando. He was patient, personable and a pleasure to work with. O a very positive experience. You couldn't ask for a better person to work with than Orlando. He was patient, personable and a pleasure to work with. Orlando showed us two cars-the Accord and the Civic and worked to find the best prices on both of them. I am very happy with my new Honda Civic and thankful for the great service we received from Orlando. I will definitely be returning to Apple Honda in the future! More

In July we finally accepted it was a good time to trade in our beloved old car – a HUGE decision and financial commitment because our income is limited. We did the research and test drove several models, w in our beloved old car – a HUGE decision and financial commitment because our income is limited. We did the research and test drove several models, working with 7 sales people at various dealerships in Suffolk County. From the moment we stepped on the Apple lot, sales and reception staff were friendly and attentive, offering refreshments. When Orlando came out to meet us he was energetic, personable, well informed and supremely patient with all our questions. It was late in the day and there wasn’t enough time to test drive the models we were interested in so we made an appointment to return in a couple of days, but couldn’t come back as planned. Orlando called to inquire about how my father was doing after his surgery and told us he’d be ready to assist us whenever we were wanted do some test drives. While he was eager to reschedule he was not aggressive. By the time we were ready to look at cars again, a few weeks had passed and it was like starting from scratch. You get the picture... bringing out comparison charts and on-line ratings, forgetting which cars had which incentives, hundreds of questions, taking lots of notes, making appointments and having to cancel them, re-doing test drives... a nightmare for the average salesperson who wants to make a sale and move on to the next buyer. The process took more than 6 weeks from start to finish, due to multiple family illnesses and because we couldn’t sufficiently narrow down the choices. Most other sales people were tolerant but some couldn’t hide their impatience. [At a different dealership, a sales person told us he didn’t even need to test drive a car before he bought it – you just decide what kind of car you think you’d like and go buy it. Yeah, right!] During all of this Orlando exhibited more patience than any of them, and his enthusiasm never flagged. He had a good sense of humor but never teased us about our indecisiveness; he tried to lessen the stress of the situation, asking about our priorities and concerns to help us narrow down the choices, going online with us when we had questions comparing one car with another. He seemed sincere in his desire to help us find the car and deal that would work best for us. Our final decision was influenced a lot by not only the car’s features and price, but also by how positive we felt about Orlando, his level of integrity and helpfulness throughout this process, and assurances he would intercede in the unlikely event we ran into problems with the new car. Once we decided what we wanted (a Civic) Orlando worked with us to make the deal fit our expectations for price, incentives, trade-in, and so on, and we didn't feel pressured. The follow-up talk with Paul, the finance person, was low-key, low pressure and there were no surprises in numbers or financing. The car was prepped and ready to pick up as scheduled. I have not yet dealt with the service department (knock wood, that will not happen until it’s time for an oil change!). If you are thinking of buying a Honda, go to Apple in Riverhead and ask for Orlando. Better yet, call ahead and tell Orlando what cars you want to look at, and he will have them ready to test drive at a time convenient for your schedule. More

My husband and I had been to a few other Honda dealerships in Suffolk County and were not pleased at all, in fact, we unfortunately were ready to pick up our desired vehicle and recieved a phone c dealerships in Suffolk County and were not pleased at all, in fact, we unfortunately were ready to pick up our desired vehicle and recieved a phone call from the dealer stating they made a mistake on the price and that we had to come up with $1,400.00 extra. We walked away from the deal of course, but we were feeling kind of beat up and worn out from the experience and the dishonest salespeople. However, when we walked into Honda, we were greeted by Jason, a friendly and honest sales rep. He never pressured us, and we didn't have to go back and forth on the price. It was haggle free!!! When we picked up the vehicle the sunroof wasn't working, but I got in the the next day and they fixed it while I waited. It was stress free. Jason was a gem, he called us a couple of times to follow up on our experience and to see how we were enjoying the vehicle. It was nice to see that he just didn't disappear after he sold the vehicle. So, overall our experience with Apple Honda was superb! Everyone from sales to service have been profressional and courteous. 5 STARS!!!! More

Our salesman John Jay Morgan couldn't have been more helpful. We were just "looking" and he respected that fact. We told him what we had in mind (A CRV) and he pointed out a few. We saw one that loo helpful. We were just "looking" and he respected that fact. We told him what we had in mind (A CRV) and he pointed out a few. We saw one that looked MINT with low mileage, John Jay went and got the keys, let us take for a drive. When we got back, we talked about the vehicle and he offered to let us know the previous owners name so we could contact him. He also gave us the CarFAx info. We put down a small deposit, went and checked with our credit union and ultimately bought the vehicle. From start to finish, it was an easy and pleasant experience. Prior to this in 2006, our daughter also bought a car from Apple and at that time she and us were happy with the dealer. lucian jablonski More

john was a great help. he spend a lot of time trying to help me get the best deal. he was very friendly and a great joy to talk to. he answered all of the questions i had and went out of his way to get me help me get the best deal. he was very friendly and a great joy to talk to. he answered all of the questions i had and went out of his way to get me the best deal he could get. he was a very helpful person and a delight to meet with. More

Orlando worked with us on the purchase of two new cars. He showdd us what we wanted, didn't try to sell us what we didn't want, and worked with us on the price for both cars. He worked with us quickly and He showdd us what we wanted, didn't try to sell us what we didn't want, and worked with us on the price for both cars. He worked with us quickly and courteously, and got right down to business (we knew what we wanted and how much we were willing to pay). All paperwork was complete when we picked up the cars and we drove away happy customers. Paul in finance offered us insurace and other options, explained the products he was offering and I did not feel pressured into purchasing something we did not want (as other dealers sometimes do - they can be ruthless). Overall, it was a pleasant experience and I believe we received good value for our money. More

John, was very friendly and helpful with me. I would recommend anyone I know who needs a new Honda to ask for him! I drove my new Honda Civic home today and am very pleased with the way it handles ! You recommend anyone I know who needs a new Honda to ask for him! I drove my new Honda Civic home today and am very pleased with the way it handles ! You are number one in my book JOHN!!!! Thanks again for all your help! Eileen Irmscher More

After dealing with Apple Honda and our Salesman Jeff , My wife and I were both very satisfied with the entire experience . From just stopping in to look at the car we eventually purchased to the day we walke wife and I were both very satisfied with the entire experience . From just stopping in to look at the car we eventually purchased to the day we walked in to pick up our new car , everything went without a problem and left us without the " i hate shopping for a car feeling " . Jeff was professional and helpful and made the experience painless . We will definitely recommend the dealership to anybody looking to purchase a Honda . More

From the first call I made to the dealership, everyone was friendly. The salesperson I was given stayed later than his scheduled time to accomidate my wife and I.He lest us see all models and let me test was friendly. The salesperson I was given stayed later than his scheduled time to accomidate my wife and I.He lest us see all models and let me test drive the one i liked. Orlando took the time to show my "Wife" every feature the car had. (Not ignoring my wife like so many car dealers do). He tried to help in every way with financing to calling my insurance agent. Even the finance officer Paul was honest and helpful. I have been to many dealers in my time, but Apple Honda made me feel very comfortable and I would recommend them to everyone I know. More

Heidi And Allen were great to deal with. Worked with me to find a great odyssey without the usual run around that other dealers give you. Delivery day was smooth and quick. Would definately do business aga to find a great odyssey without the usual run around that other dealers give you. Delivery day was smooth and quick. Would definately do business again with them. Paul Weiss did my finance portion and he was very friendly as well. More