Apple Honda

Everyone at the agency was very professional and they knew their product very well. all my questions were answered respectfully. Being a woman, it is inevitable that I would feel that I would be spoken knew their product very well. all my questions were answered respectfully. Being a woman, it is inevitable that I would feel that I would be spoken down to, but that did not occur even once. I greatly appreciated that and will use Apple Honda in the future. I would have loved to get the automobile at a lower price, but I am happy with the outcome. John Jay was very friendly and a great salesman. I would definately ask for him again as I plan to purchase Hondas in the future. More

I appreciated the patience and courtesy given me as I decided what I wanted to purchase. I came back to Apple Honda as I enjoy the friendliness and personal service I am given here. John JAy Morgan was v decided what I wanted to purchase. I came back to Apple Honda as I enjoy the friendliness and personal service I am given here. John JAy Morgan was very thorough and worked hard to help me to make the purchase. John Bracken was a pleasure to work with in the financial department. Overall I find the experience very satisfactory. More

I had the best experience at Apple Honda Dealership. I had the best experience at Apple Honda Dealership. The two salesmen that worked with me were absolutely wonderful. Jason and Michael went above I had the best experience at Apple Honda Dealership. The two salesmen that worked with me were absolutely wonderful. Jason and Michael went above and beyond making me feel so comfortable and confident that my 2011 Honda Accord was right for me. Felt like I knew them forever. Never before have I gotten such friendly, concerned and complete service from any dealership. Even when I returned for wheel locks, Jason took my car through the car wash. How great is that?? The finance dept. was also very helpful with loan approval and details. The service dept. is large and are also accommodating. I would feel confident to recommend this dealership to everyone. More

John was a great source of information. He is pleasent and friendly to work with. John made our experince of purchasing our 1st car the best it could be. His knowledge and willingness to share was so help and friendly to work with. John made our experince of purchasing our 1st car the best it could be. His knowledge and willingness to share was so helpful. His personality made us feel comfortable. He was truly a blessing to be with! Thank you John! More

I would definitely recommend going to Apple Honda. It was a very positive experience. You couldn't ask for a better person to work with than Orlando. He was patient, personable and a pleasure to work with. O a very positive experience. You couldn't ask for a better person to work with than Orlando. He was patient, personable and a pleasure to work with. Orlando showed us two cars-the Accord and the Civic and worked to find the best prices on both of them. I am very happy with my new Honda Civic and thankful for the great service we received from Orlando. I will definitely be returning to Apple Honda in the future! More

In July we finally accepted it was a good time to trade in our beloved old car – a HUGE decision and financial commitment because our income is limited. We did the research and test drove several models, w in our beloved old car – a HUGE decision and financial commitment because our income is limited. We did the research and test drove several models, working with 7 sales people at various dealerships in Suffolk County. From the moment we stepped on the Apple lot, sales and reception staff were friendly and attentive, offering refreshments. When Orlando came out to meet us he was energetic, personable, well informed and supremely patient with all our questions. It was late in the day and there wasn’t enough time to test drive the models we were interested in so we made an appointment to return in a couple of days, but couldn’t come back as planned. Orlando called to inquire about how my father was doing after his surgery and told us he’d be ready to assist us whenever we were wanted do some test drives. While he was eager to reschedule he was not aggressive. By the time we were ready to look at cars again, a few weeks had passed and it was like starting from scratch. You get the picture... bringing out comparison charts and on-line ratings, forgetting which cars had which incentives, hundreds of questions, taking lots of notes, making appointments and having to cancel them, re-doing test drives... a nightmare for the average salesperson who wants to make a sale and move on to the next buyer. The process took more than 6 weeks from start to finish, due to multiple family illnesses and because we couldn’t sufficiently narrow down the choices. Most other sales people were tolerant but some couldn’t hide their impatience. [At a different dealership, a sales person told us he didn’t even need to test drive a car before he bought it – you just decide what kind of car you think you’d like and go buy it. Yeah, right!] During all of this Orlando exhibited more patience than any of them, and his enthusiasm never flagged. He had a good sense of humor but never teased us about our indecisiveness; he tried to lessen the stress of the situation, asking about our priorities and concerns to help us narrow down the choices, going online with us when we had questions comparing one car with another. He seemed sincere in his desire to help us find the car and deal that would work best for us. Our final decision was influenced a lot by not only the car’s features and price, but also by how positive we felt about Orlando, his level of integrity and helpfulness throughout this process, and assurances he would intercede in the unlikely event we ran into problems with the new car. Once we decided what we wanted (a Civic) Orlando worked with us to make the deal fit our expectations for price, incentives, trade-in, and so on, and we didn't feel pressured. The follow-up talk with Paul, the finance person, was low-key, low pressure and there were no surprises in numbers or financing. The car was prepped and ready to pick up as scheduled. I have not yet dealt with the service department (knock wood, that will not happen until it’s time for an oil change!). If you are thinking of buying a Honda, go to Apple in Riverhead and ask for Orlando. Better yet, call ahead and tell Orlando what cars you want to look at, and he will have them ready to test drive at a time convenient for your schedule. More

My husband and I had been to a few other Honda dealerships in Suffolk County and were not pleased at all, in fact, we unfortunately were ready to pick up our desired vehicle and recieved a phone c dealerships in Suffolk County and were not pleased at all, in fact, we unfortunately were ready to pick up our desired vehicle and recieved a phone call from the dealer stating they made a mistake on the price and that we had to come up with $1,400.00 extra. We walked away from the deal of course, but we were feeling kind of beat up and worn out from the experience and the dishonest salespeople. However, when we walked into Honda, we were greeted by Jason, a friendly and honest sales rep. He never pressured us, and we didn't have to go back and forth on the price. It was haggle free!!! When we picked up the vehicle the sunroof wasn't working, but I got in the the next day and they fixed it while I waited. It was stress free. Jason was a gem, he called us a couple of times to follow up on our experience and to see how we were enjoying the vehicle. It was nice to see that he just didn't disappear after he sold the vehicle. So, overall our experience with Apple Honda was superb! Everyone from sales to service have been profressional and courteous. 5 STARS!!!! More

Our salesman John Jay Morgan couldn't have been more helpful. We were just "looking" and he respected that fact. We told him what we had in mind (A CRV) and he pointed out a few. We saw one that loo helpful. We were just "looking" and he respected that fact. We told him what we had in mind (A CRV) and he pointed out a few. We saw one that looked MINT with low mileage, John Jay went and got the keys, let us take for a drive. When we got back, we talked about the vehicle and he offered to let us know the previous owners name so we could contact him. He also gave us the CarFAx info. We put down a small deposit, went and checked with our credit union and ultimately bought the vehicle. From start to finish, it was an easy and pleasant experience. Prior to this in 2006, our daughter also bought a car from Apple and at that time she and us were happy with the dealer. lucian jablonski More

Orlando worked with us on the purchase of two new cars. He showdd us what we wanted, didn't try to sell us what we didn't want, and worked with us on the price for both cars. He worked with us quickly and He showdd us what we wanted, didn't try to sell us what we didn't want, and worked with us on the price for both cars. He worked with us quickly and courteously, and got right down to business (we knew what we wanted and how much we were willing to pay). All paperwork was complete when we picked up the cars and we drove away happy customers. Paul in finance offered us insurace and other options, explained the products he was offering and I did not feel pressured into purchasing something we did not want (as other dealers sometimes do - they can be ruthless). Overall, it was a pleasant experience and I believe we received good value for our money. More

John, was very friendly and helpful with me. I would recommend anyone I know who needs a new Honda to ask for him! I drove my new Honda Civic home today and am very pleased with the way it handles ! You recommend anyone I know who needs a new Honda to ask for him! I drove my new Honda Civic home today and am very pleased with the way it handles ! You are number one in my book JOHN!!!! Thanks again for all your help! Eileen Irmscher More