Apple Honda

Thank you Gerard! What a wonderful experience I had buying a car for my son. I have never owned a Honda, but had heard great things about the 2015 Honda CRV. I decided What a wonderful experience I had buying a car for my son. I have never owned a Honda, but had heard great things about the 2015 Honda CRV. I decided to go to Apple in Riverhead, which is about 10 miles from my town. From the minute I walked in, I got a good feeling about the place. Gerard was knowledgeable, friendly, and a very "low-pressure" type of salesperson. I received an extremely fair price and was so impressed at how quickly I was able to pick up the new car once it arrived on their lot. I knew I made the right choice because each time I went to the dealership, it was busy with people looking and buying cars. More

WORST dealer ever! Horrible service! I was going to buy a brand new car but was unsure at that moment. The sales person named CHRISTOPHER talked me into it by saying th Horrible service! I was going to buy a brand new car but was unsure at that moment. The sales person named CHRISTOPHER talked me into it by saying that he receives commission making me feel guilty for not wanting to buy it. I then told him I would think about it in the next 5 days and when the 5th day came, he was calling my insurance like crazy (to get the transfer of plates) and I called him and informed him that I was no longer interested. He then got mad at me and hung up on me disrespectfully. Since I had a paid a $250 deposit, I went to Apple Honda to get my deposit back and so the sales person (who guilted me into doing this) was busy with helping a family out, I waited 50 minutes. I then saw he walked outside to talk to a customer who was looking around for cars and then came back in to make a deal. I got extremely mad because I obviously knew he was making me wait since I didn't want to buy the car and he was also mad at me. I told the customer nearby to not buy the car from him and the manager started screaming at me. He threatened me by saying he wasn't going to give me my refund and was going to call the cops. Since I didn't do anything illegal and knew I wasn't going to get arrested, I waited and the police officer got everything straightened and guaranteed my refund. POINT of my story: don't ever let anyone ESPECIALLY at this place, talk you into a deal. They will make you feel guilty as this man did to me, telling me that he got commission and basically saying that the deals he made was the way he fed his family. "Manager" is extremely rude, yelled at me in front of my 12 and 9 year old siblings. Horrible service, never again! When you don't make the deal, they will get mad at you and as this man did, IGNORED me for an hour. Bob Sullivan is the WORST manager ever! More

Always a pleasure dealing with Bonnie Campbell. She knows exactly what I want and makes sure I get it. Can't ask for more than that. The easiest car purchases I have ever made have come from Apple Honda. Tha exactly what I want and makes sure I get it. Can't ask for more than that. The easiest car purchases I have ever made have come from Apple Honda. Thank you again. More

I am a previous customer of Apple Honda, and am very satisfied with my experiences at Apple. I highly recommended Apple Honda and Bonnie Campbell satisfied with my experiences at Apple. I highly recommended Apple Honda and Bonnie Campbell More

My overall experience was excellent..Eric was extremely helpful. As always I would highly recommend this dealership..especially because of Eric's help. I never felt any pressure to buy a car. My last 4 Ho helpful. As always I would highly recommend this dealership..especially because of Eric's help. I never felt any pressure to buy a car. My last 4 Honda s have been from Apple in riverhead. I would definitely return in the future. Thank you. More

This is the most expensive Honda dealership I've gone to. I don't know how they stay in business. Oh wait. That's probably how. They sell fewer cars, but at a higher price. They are also excessively sale to. I don't know how they stay in business. Oh wait. That's probably how. They sell fewer cars, but at a higher price. They are also excessively sales oriented. They really don't want to let you leave. Loud music also plays in the background. It seems to me that they are trying to get young people to buy cars. That's OK. I just hope that these young people get price comparisons at other dealerships because if they don't, they will pay too much at Apple Honda. I don't recommend this dealership. More

This place offers the worst costumer service I have seen in my life, the first time I went to this place everyone was so nice and friendly but as soon after I bought my car the problems started to happen. in my life, the first time I went to this place everyone was so nice and friendly but as soon after I bought my car the problems started to happen. I went back because I had a couple of problems with my car the sales representative (john jay) told me they couldn't do anything and I would have to speak with the manager but off course he wasn't there. I called three times the secretaries would hang up on me or for some reason he wouldn't return my phone call, I was fed up with the situation so I had to go personally three times before they could solve the problem because all I got from them was a run around, they decided to take my car to the dealership in Southampton because they couldn't do anything that was understandable, and they were supposed to give me a rental for the week but all the person in charge told me all they had was a mini van and his own words he told me "take it or leave it " I would taken the car but it was the nastiness of all the associates working there that really annoyed me. After I got my car back the side of my car was scratch and dented by the passenger side, I went back and told the manager and instead of trying to fix the problem he gave me an attitude and told me he couldn't do anything. Please if u ever come across this place LEAVE ! They have no costumer service and once you buy the car they won't fix the problems thy will just be nasty about it. I regret ever stepping in this place because I was never treated so disrespectfully in my life. More