Apple Honda

PURCHASE OF USED KIS SOUL WE WERE TREATED VERY NICE BY JEFF. HE ASSISTED US WITH WHAT EVER QUESTIONS WE HAD. DURING PURCHASE, PAUL WEISS SHOWED US EVERYTHING WE NEEDED TO KNO WE WERE TREATED VERY NICE BY JEFF. HE ASSISTED US WITH WHAT EVER QUESTIONS WE HAD. DURING PURCHASE, PAUL WEISS SHOWED US EVERYTHING WE NEEDED TO KNOW. WE WOULD RECCOMEND APPLE TO ANY OF OUR FRIENDS LOOKING FOR A CAR. THANK YOU ALL... More

Very thorough and courteous My buying experience of a used 2012 Honda CRV was positive and I would recommend Apple Honda to my family and friends. I couldn't be happier with my d My buying experience of a used 2012 Honda CRV was positive and I would recommend Apple Honda to my family and friends. I couldn't be happier with my decision to buy a used vehicle from Apple Honda! More

Great! An all around good experience. John Jay was a delight! I love my new 2016 Honda fit - my third Honda - they last for years, can't imagine ever having An all around good experience. John Jay was a delight! I love my new 2016 Honda fit - my third Honda - they last for years, can't imagine ever having and other car! More

Great service John in service was great. He was very friendly and kind. He made sure we were in and out shortly . Will be back in next time for sure John in service was great. He was very friendly and kind. He made sure we were in and out shortly . Will be back in next time for sure More

Thorough, quick and clear I got an appointment quickly and found the entire experience to be positive. Lucas was thorough and worked quickly to get me back on the road. I got an appointment quickly and found the entire experience to be positive. Lucas was thorough and worked quickly to get me back on the road. More

Old style sales tactics Very old style sales approach with product detailer, closer and the big man in the office. Result was a mix of dated sales techniques and inflated pr Very old style sales approach with product detailer, closer and the big man in the office. Result was a mix of dated sales techniques and inflated prices. Saved significant $'s by going elsewhere. More

HORRIBLE!!! STAY AWAY FROM APPLE HONDA IN RIVERHEAD!!!! WORST CAR BUYING EXPERIENCE EVER!!! Not only did Apple Honda attempt the worst bait and switch I've ever seen on pricing, but they also pulled bait a WORST CAR BUYING EXPERIENCE EVER!!! Not only did Apple Honda attempt the worst bait and switch I've ever seen on pricing, but they also pulled bait and switch on their sales staff, so you couldn't get a straight answer on the prices the previous person you spoke to had committed. After thinking we finally had secured pricing from them, we went in to sign papers only to hear from the manager Gary that the quoted pricing "would be impossible for them to do". The salesman we'd spoken was mysteriously off that day even though we'd scheduled a specific appointment with him just the night before. When we asked the manager to call him on his cell to verify the deal we were told they didn't have his cell number! WE WALKED OUT AND HAVE SINCE HEARD SIMILAR EXPERIENCES FROM OTHER LOCAL PEOPLE. More

Told me I needed rear breaks I went to Apple Honda at 16k miles to get an inspection and to have them look into the check engine light. The fixed the issue causing the check engi I went to Apple Honda at 16k miles to get an inspection and to have them look into the check engine light. The fixed the issue causing the check engine light under the warranty. When they called to go over what was needed they quoted the usual, both internal and external filters. Then he said the brakes were worn out and although they "just passed inspection", they should be replace, especially the rear..... I said to hold off as I didn't have the $260 dollars at the time. So I went online and ordered brake pad. pulled the rear and they were like new! Literally a quarters width lower than the new one I held in my hand. The I pulled the front thinking they made a mistake and meant the front pads.... Nope same thing barely worn...... They were going to do unnecessary work in order to puff up the bill. More

xxxx is the word Went to buy a Crv found the car filled out the paperwork thay called to say all is good come pick the car up i said what is my payment thay said we do Went to buy a Crv found the car filled out the paperwork thay called to say all is good come pick the car up i said what is my payment thay said we don't Discuss payment on the phone you have to come in So I knew something was up The finance guy Paul gave me a payment and said it Includes Every warranty he could tack on and free car washes i said what Is the individual breakdown of all that and i don't want that You got even sleazyer so i said to my wife were out of here then the Salesman Orlando came out as i got up and said whats wrong i said i don't like this guy he said ill Finish the paperwork With you he cut the payment 70.00 so i took the car when i went home i saw thay added 3 payments and Didn't disclose xxxx More

Left hand doesnt talk to right We were very disappointed on the process at this dealership. Everything BUT the salesman went wrong. Our salesman, Chanse, kicked butt. I'm not sure w We were very disappointed on the process at this dealership. Everything BUT the salesman went wrong. Our salesman, Chanse, kicked butt. I'm not sure what the xxxx happened in management part of dealership. I would not recommend the dealership - we bought our pilot from honda of westport. More