Apple Honda

Thanks, John Jay Recently bought a certified, pre-owned Honda CR-V from Apple Honda, and had the pleasure of working with John Jay Morgan. He made everything really ea Recently bought a certified, pre-owned Honda CR-V from Apple Honda, and had the pleasure of working with John Jay Morgan. He made everything really easy and painless. He's friendly, and kinda funny, too. Apple Honda has a D.M.V. office on site, and they took care of the registration, etc., in a snap. Satisfied customers. More

Best of the best One of the best or the best of the best man in apple Honda service center??. Very approachable and accommodating man. He loves his job ver much no do One of the best or the best of the best man in apple Honda service center??. Very approachable and accommodating man. He loves his job ver much no doubt. Kudos man ! Keep it up ???? More

TERRIBLE customer service. We went to Apple Honda to look for a used car, and found a very nice Honda Fit. We put down a good faith deposit to hold the car, and our salesperson We went to Apple Honda to look for a used car, and found a very nice Honda Fit. We put down a good faith deposit to hold the car, and our salesperson began processing the loan. He called us back the next day and informed us that we needed to put down, "two, three thousand dollars." When I prompted him further, explaining that there is a big difference; one thousand dollars, in fact, between two and three thousand, he simply repeated that we needed to put down, "two, three thousand," in order to secure the loan. After this vague bunch of information, I decided I'd rather not continue with the transaction. When I called to ask him to refund my deposit, I was told nearly every time that he was, "on a test drive." After finally reaching him, he was reluctant to say that he could process the refund that day, but after a few more phone calls finally submitted. He said it would take, "a couple of days," for my refund to process. I asked him if by a couple he meant two, to which he responded, "two, three days." Clearly this salesperson has an affinity for vague information. He went on to promise me a day by which I'd have the refund of my good faith deposit, which of course has not come to fruition. Absolutely the worst customer service experience I've ever had. More

Wonderful and fast service. The service was quick and easy and I was awarded with a $10 off coupon. Thanks apple Honda for never disappointing. Can't wait t return The service was quick and easy and I was awarded with a $10 off coupon. Thanks apple Honda for never disappointing. Can't wait t return More

Oil Change & Check Up I called at the last minute overdue for an oil change. They got me in at a time convenient for me and went over my car in detail. I called at the last minute overdue for an oil change. They got me in at a time convenient for me and went over my car in detail. More

long wait but good results My battery was replaced under warranty at no charge. It took over two hours since a failed battery code had to be obtained. But . Lucas handled the si My battery was replaced under warranty at no charge. It took over two hours since a failed battery code had to be obtained. But . Lucas handled the situation well and in the end I was very pleased. More

Pricey and long After 20 years and 4 Hondas serviced at Garsten/Apple Honda I have always found the service to be very expensive. It did not matter whether I had a se After 20 years and 4 Hondas serviced at Garsten/Apple Honda I have always found the service to be very expensive. It did not matter whether I had a service plan, was a VIP member or whatever. I last took my Fit (worst car I've ever had) and it had to be kept overnight for servicing. $1100.00+ later the initial problem was still occurring. After returning to Apple and another overnight stay nothing could be found. Drove across the street to fill up and the battery died right in the gas station. Car is now running well but I think I am done with Hondas and Apple. More

"Excellent service" Our family has been coming to this dealership since the 1950's when it was known as Garsten Motors. More recently, we purchased several Honda's from A Our family has been coming to this dealership since the 1950's when it was known as Garsten Motors. More recently, we purchased several Honda's from Apple and are very pleased with the service performed on our vehicles. More

Service Dept top notch! I have purchased 4 vehicles from this dealership and had 6 vehicles services here. I have dealt with many service depts in my 42 years of car ownershi I have purchased 4 vehicles from this dealership and had 6 vehicles services here. I have dealt with many service depts in my 42 years of car ownership and no one has ever come close to this service dept! My husband agrees & when purchasing a new SUv this past April, was desperately trying to find a Honda that suited him & was disappointed there were none that met his wants. He wanted a Homda just for the service dept! More

Excellent ALl positive, no issues. Easy experience and friendly customer service. We have taken our cars there for a few years now. Always helpful and friendly. ALl positive, no issues. Easy experience and friendly customer service. We have taken our cars there for a few years now. Always helpful and friendly. Good friendly atmosphere and comfortable waiting room. More