Apple Honda

Summary: One Nov. 29 2024 I purchased a Pre-Owned 2011 Honda Pilot. When I expressed concern about the high mileage of the vehicle, the salesman Directed my attentio 29 2024 I purchased a Pre-Owned 2011 Honda Pilot. When I expressed concern about the high mileage of the vehicle, the salesman Directed my attention to the 100 day warranty prominently displayed in the showroom. On Feb 14. 2025—75 Days after purchase—I was advised by their service department that The timing chain needed replacement, without which the vehicle would be undriveable due to engine damage. When I inquired about the 100 Day warranty, they claimed they knew nothing about it, and refused to release’ my vehicle until I paid the rapid bill of $1911.68. In my opinion, this is a textbook case of consumer fraud. I have filed a form complaint with Suffolk County Dept. of Consumer Affairs. More

Giavanna from Apple Honda in Riverhead, NY is the greatest! Are you searching for a car buying experience that is positive and transparent? Then I highly recommend that you book an appointment in adv greatest! Are you searching for a car buying experience that is positive and transparent? Then I highly recommend that you book an appointment in advance with Giavanna (a sales consultant there) to be sure you receive the utmost attention for all your car buying needs. We worked with Giavanna in buying our new Honda Pilot Elite (love it!) and she was exceptional! While I typically leave the task of car shopping to other members of my family (I tend to steer away from pushy/arrogant salespersons), I’m really glad that I participated in this car purchasing transaction. Giavanna was knowledgeable, trustworthy, and organized. Giavanna listened attentively and patiently to our questions and she had a clear understanding of the car’s features and warranty. If, by chance, she didn’t know the answer to a particular question, she was extremely honest, did her research, and reported back to us in a prompt and well-organized manner. Her enthusiasm is infectious and we found the entire process to be non-pressure filled and upbeat. We learned a lot! She communicated regularly and efficiently- we always felt like we were in the loop. From beginning to end, the entire buying process went smoothly and we could not be more pleased with this experience. Thank you! More

i was told 350$ tx oil , filter , gasket replaced then added70$ service charges for god sake what else is tx service is called, they want to loot you literally added70$ service charges for god sake what else is tx service is called, they want to loot you literally More

nice, funny, respectful, professional, works well with customer, great sense of humor, very understanding and receptive. customer, great sense of humor, very understanding and receptive. More

Bad overall experience trying to sell car. Wasted time and effort. Would never use for anything. Wasted time and effort. Would never use for anything. More

I just purchased my car from Apple Honda & was extremely satisfied with the overall experience. I can't say enough about my salesman, Keenan Stephenson, how nice he was, more importantly, how nice he treat satisfied with the overall experience. I can't say enough about my salesman, Keenan Stephenson, how nice he was, more importantly, how nice he treated us! I highly recommend Apple - see Keenan for a great experience!!! More

We just bought our 6th Honda from Apple. We have been happy with their service for many years. We have been happy with their service for many years. More

good very good/ Never give ap do it ood very good/ Never give ap do it give ap do it More

They tell you one thing then rip you off after when you check the paperwork , not truthful check the paperwork , not truthful More

Mary B is a Fantastic person / Sales Rep and a Credit to Honda. Thank You Mary for such a wonderful experience at buying a New Honda HRV. Joe Cracco Honda. Thank You Mary for such a wonderful experience at buying a New Honda HRV. Joe Cracco More